Share provides a wide spectrum of services ranging from street outreach, hunger response, and emergency shelter to housing and asset building. We offer individuals services, resources, and the tools they need to end their homelessness, secure housing, and maintain that housing.
We seek bright, driven people who are passionate about social justice and who want challenging career opportunities that deliver personal and professional fulfillment. Our dedicated and energetic employees provide essential services to a vulnerable population. We take pride in making a difference in the lives of so many every day.
Share recognizes that our employees are the foundation for our organization as well as our heart and soul. Share has a generous and robust benefit package including 4 weeks of PTO, paid sick leave, a wellness program, a matched 401 K and health, dental and life insurance. We encourage a culture of supportive compassion for our participants, co-workers, and volunteers.
Share's Mission:
Share believes every person counts. Together we pursue a stronger community by building relationships, advocating for equitable access to housing and food stability while empowering every individual to grow and thrive.
DEI Statement:
Share wants to be part of a community that brings about change. We are committed to actively working to dismantle racist systems, focusing on sustainable solutions to structural racism, police violence, and inequitable economic, health care, and education systems. It requires all institutions, including ours, to ask what more we can and should do to live our commitments to diversity, equity, and inclusion – and we must be brave enough to make changes.
Job Summary
The Volunteer and Community Resources Coordinator will assist in coordination and implementation of the volunteer efforts for all of Share's programs. This includes overseeing current volunteers, recruiting new volunteers, clerical and reporting requirements for the volunteer department, and orientation and training of volunteers. In addition, the Coordinator will assist the Director of Volunteers and other Program Directors in identifying, procuring, acceptance and distribution of items needed for the operation of Share's programs. This position involves working with church groups, youth groups, school programs, civic organizations and businesses who are interested in supporting the programs offered through Share.
This position reports directly to the Volunteer and Community Resources Director and is a part of a team that includes the Volunteer & Community Resources Coordinator, the Director of Development, Development Coordinators, Community Relations Director, Grant Writer, Special Events Manager, the Food Service Manager, the Hot Meals Staff, the Share Driver, the Summer Meals Staff, and AmeriCorps members.
Who You Are
• You have been commended at work for being a team player, welcoming, supportive, and friendly.
• You enjoy building positive relationships with your co-workers and will cheerfully help those who visit your office.
• You understand how valued volunteers and donors are to a non-profit organization.
• You can juggle multiple projects and prioritize them appropriately, all while providing excellent customer service.
• You are comfortable with technology and are excited to learn new programs and systems.
Summary of Essential Job Functions and Responsibilities
Volunteer Support
• Respond to a high-volume of volunteer inquiries via phone calls, email, & website daily
• Assist in recruiting, scheduling, & training of volunteers and groups for all events and programs
• Assist in database management and volunteer application processing
• Attend in person & virtual resource/volunteer fairs, networking opportunities, and other events
• Post current volunteer opportunities in online forums such as Volunteer Match, Give Pulse, & Just Serve
• Lead volunteer groups for special projects and events 2-3 times per months
• Meet volunteers and staff off-site for orientations, coaching, and check-ins 1-2 times weekly
In-kind Resource Development
• Respond to a high-volume of in-kind donation inquiries via phone calls, email, & website daily
• Maintain in-kind donor records with weekly data entry
• Oversee Warehouse Open Hours for donation drop-offs, Tuesdays 10-12 and Thursdays 2-4, including working with volunteers, greeting donors, and coordinating projects.
• Coordinate the Request for Items (RFI) program to get needed items out to shelters and clients, including training staff on how to access resources.
• Assist in coordinating resource needs for clients and staff by procuring items that are most needed in the Donation Warehouse
• Coordinate and promote donation drives in the community for food and items as needed through Share's Stock Our Shelves program, including Share's Meal Appeal, the Seats & Feets campaign, Every 28 Days and other targeted campaigns as needed/directed
• Coordinate the Wish Tag / Wish List program for Share's Holiday Cheer Program
• Maintain organization and cleanliness in the warehouse through own efforts, or in partnership with team member and volunteers including sweeping, wiping down of tables, taking out recycling/trash, inventory management, etc.
Special Events
• Work with Director of Volunteers and Development Team on tasks and responsibilities associated with the Annual Gala, Soup's On, Spring Baskets, Back to School, and Holiday Cheer programs.
Other
• Post volunteer and in-kind donor stories through words and photos on Share's social media accounts, as approved by the Director of Community Relations.
• Cross train with the Volunteer & Nutrition Programs Coordinator for the Backpack Program, Summer Meals Program, and Hot Meals Program. Provide support and coverage when needed.
• Cross train with the Share Driver and provide support and coverage when scheduled.
• Provide support and backup to the Development Department, such as assist in opening daily mail, brainstorming meetings, and donor engagement.
• Perform other related duties as assigned.
Minimum Requirements
• Minimum of an AA preferred. High School Diploma required.
• Working knowledge of all Microsoft Office programs (including Word, Excel, Outlook and PowerPoint) or ability to learn.
• A reliable vehicle, valid driver's license and proof of insurance
Abilities Required
• Requires the demonstrated ability to perform the job as outlined. Must be reliable and conscientious in carrying out assigned duties.
• Be a strong communicator and be able to work with a variety of different personality types and positions including staff, community partners and volunteers.
• Requires the ability to work independently and part of a team.
• Excellent verbal and written communication skills.
• Excellent time management skills, including the ability to track and meet deadlines.
• Must be able to lift up to 50 pounds.
• Must be able to sit at a computer for extended periods of time.
• Must be able to stand and work on your feet for extended periods of time.
• Possess or be able to obtain a WA State Food Worker Card
• Possess or be able to obtain CPR and Basic First Aid certification
Work Environment and Physical Demands
The nature of the work involves working both in the field and in the office. Occasional first aid may involve exposure to blood and other bodily fluids. Proper training will be given. Must be able to lift up to 50 pounds.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.