Overview:

This position is responsible for selling and promoting the products and services of the Tumble Creek Golf Club in the most professional manner. They will provide the highest level of customer service to ensure all members and their guests have an unforgettable golfing experience at Tumble Creek.

Seasonal position, looking for individuals that can start April 1st or later.

Salary: $20.00/hour

There's no place like Suncadia.  

A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.  

Why join our team?  

It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia & Tumble Creek. There’s no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.  

• Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more! 
• Travel is good for the soul: Experience destinations around the country with team member hotel discounts 
• Growth: Opportunities for internal career growth and expansion 
• Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament 
• Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old 

*Some benefits may vary based on job classification

• Handle counter activities; including collection of fees, checking in group and individual tee times, maintenance and cleaning of carts, tournaments, teaching, driving range, and selling golf equipment and merchandise;
• Assist First Assistant with “Guest Services”;
• Supervision of outside services and range attendants, ensuring that they are following and meeting their job expectations. Provide continuing outside service education;
• Ensuring proper collection of golf fees, accounting practices and daily record keeping;
• Assist with merchandising, display and cleanness of golf shop on a daily basis;
• Assist with conducting and coordinating group golf outings. Provide all necessary services, supplies, equipment, and information;
• Follow department budget and maintain an accurate accounting of cash, charges, and daily reports;
• Conduct weekly inventory audits. Track all statistical information as required for future references;
• Responsible for enforcing company golf course policies and procedures including the pace of play, dress code, number of players, etc.;
• Attend all required training programs;
• Represent the Company at community activities, promotional functions, section Pro-Members, and PGA sectional seminars and functions;
• Comply with all Company policies, procedures, and safety regulations. Know proper procedures for emergencies;
• Comply with Company grooming and uniform standards;
• Be familiar with Suncadia, Tumble Creek and their various outlets and activities so as to positively respond to member and guest inquiries;
• Other duties as assigned.

• High School education or equivalent;
• PGA member or in the PGA apprentice program;
• Current US Driver's license
• Excellent communication skills;
• Ability to work effectively in high impact customer situations;
• Basic management, bookkeeping and teaching skills;
• Knowledge of Suncadia Resort and Central Washington;
• Excellent service skills including telephone etiquette and ability to work with the public;
• Ability to handle cash register and associated transactions with accuracy;
• Must be able to work flexible hours and days including weekends, holidays and variable shift times.

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