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Hospice Volunteer

Wesley - Kent, WA

Posted: 7/6/2020

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Wesley Hospice - Volunteer


Hospice Volunteer provides a valuable service to Wesley Health and Homes. As members of the Hospice Program team, Hospice Volunteers provide services to individuals and families with terminal illnesses or in bereavement, and provide administrative support to the Hospice Program. Volunteers work as a friend/companion, helping harmoniously within a given family structure. Volunteers work in conjunction with other team members.

Reports to: Volunteer Coordinator or designee.


Duties and Responsibilities:

Direct Service Volunteer Duties:

  1. The volunteer provides support for the patient and family under the direction and supervision of the Volunteer Coordinator, and consistent with the work of the Interdisciplinary Care Team.
  2. Displays professionalism in the work environment.
  3. Visits with patients and provides companionship and support. May read to patients, assist with letter writing, or perform other tasks to support the patient or family.
  4. Reports pertinent observations and reactions regarding changes in patient status to the appropriate hospice Interdisciplinary Care Team member. 
  5. Documents visits to the patients or family in a timely and accurate manner.

Administrative Support Volunteer Duties:

  1. Copies and collates materials.
  2. Assists with outgoing mailings.
  3. Performs routine typing. Assists with correspondence.
  4. Assists with organizing and staffing Hospice events and activities. Makes calls to solicit support or funding for events.
  5. Sorts and prepares mailing materials.
  6. Other administrative duties as assigned.

Required knowledge, skills, abilities and attributes:

  1. Complete application and training requirements.
  2. Agree to all background checks required by Wesley: DSHS, WSP, OIG, SAM, National Background Check.
  3. Provide own transportation to assignments.
  4. Not be under treatment for life threatening illness or caring for someone with life threatening illness.
  5. Agree to provide services.
  6. Demonstrated knowledge of Wesley Hospice Program's mission, goals, and services.
  7. Ability to communicate with the terminally ill and their families in a helpful way, including skills for relating to denial and anger as well as sadness and helplessness.
  8. Ability to maintain confidentiality of information and protect the rights of patients and families.
  9. Ability to listen without imposing one's own spiritual, religious, social and/or political values and beliefs.
  10. Ability to document interactions with patients and families in accordance with Hospice requirements.
  11. Ability to work independently and as part of a team.
  12. Ability to attend scheduled meetings, in-services and training.
  13. If volunteer is a family member of a previous hospice patient, bereavement services must be completed before becoming a volunteer.


  1. A commitment of a minimum of one year of service, 1-4 hours per week when in an accepted assignment.
  2. Successful completion of an approved Hospice Volunteer training program.
  3. Successful completion of annual Universal Precautions (infection control) training.
  4. Successful completion of annual performance assessment.


Additional Requirements for direct contact positions:

  1. Must maintain a valid Washington driver's license and safe driving record and provide current proof of driver's license and auto liability insurance.
  2. TB Screening (required).
  3. Hepatitis B vaccine (or declination) is optional.
  4. Have experience no significant loss in the past 12 months and not actively grieving the death of someone close.

Hospice Volunteers are asked to renew their commitment to the Hospice Program annually. The Volunteer will meet individually with the Volunteer Coordinator to evaluate their continued commitment as a Wesley Hospice Volunteer for the coming year. Hospice Volunteer assignments are unpaid.



Wesley Homes is a not for-profit organization that provides a network of services offering a continuum of care for older adults. It is affiliated with the Pacific Northwest Annual Conference of the United Methodist Church. Retirement Communities and Health Services for (and by) people who love life.

Wesley Homes has a non-discrimination policy and is an Equal Opportunity Employer.











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Kent, WA