DSHS DDA Developmental Disability Case Resource Manager

If you are devoted to serving those with developmental disabilities, consider this exciting opportunity.
 
Theis expanding the number of people we serve and is hiring experienced Resource Case Managers to work in our Yakima and Sunnyside offices. 
 
If you already have some social service experience, this is an incredible way to advance your career. In this role, you will provide specialized case management and resource assistance for people who have developmental disabilities and their families. This job is a great opportunity to support our mission to.
  
We support a hybrid work model, so we currently expect limited days of on-site work and mobile work. You and your supervisor will identify an appropriate work schedule, which may include the options to continue with the hybrid work model, modified work schedules, work at the duty station, or telework. As a DSHS employee, you will receive starting on day one!
 
Some of what you will do  

• Identify support needs of clients and plan for and authorize payment for appropriate services
• Schedule and conduct face-to-face home visits and living quarters with clients and families
• Facilitate person-centered goal planning discussion with client and family 
• Complete and revise client assessments and person-centered service plans within established timelines as required for caseload 
• Identify clients or families in crisis and make referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources.
• Determine financial and functional eligibility for any requested and/or enrolled program
• Review and monitor client plans, reports, and client progress
• Obtain translation and interpretation services for clients and families when needed Identify clients or families in crisis and make emergent referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources
• Establish and maintain complete and accurate case files, provider payment records, planned service written approvals/waivers
• Professionally represent DDA and participate in community and agency meetings 

We are looking for professionals who have 

• Bachelor’s degree in social sciences, social services, human services, behavioral sciences, or an allied field and two years of experience providing social services to people with developmental disabilities.

Or

• Satisfactory completion of 12 months as a Case Resource Manager Trainee.
• Possess effective and flexible communication skills (write, listen, observe, communicate, interview, understand, confront, engage in problem-solving, and resolve conflict)
• Working knowledge of the Developmental Disabilities Administration's residential and county service guidelines, RCWs, WACs, and policies/procedures

*Graduate training in the areas listed above will substitute, year for year, for one year of the experience providing social services to people with developmental disabilities.
 
Preferred knowledge, skills and abilities

• Possess basic computer skills, including use of e-mail, basic software, data entry, and internet access
• Ability to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client information, yet identify issues of a serious and/or sensitive nature that need to be reported to the supervisor
• Able to prioritize and organize work in a fast-paced work environment
• Demonstrate sensitivity to cultural diversity
• A Certified interpreter allows for a 5% pay increase but is not required

 See why people like you chose careers with DSHS.
 
Interested?  Include the following with your application:

• Three professional references with your current supervisor and former supervisor, email addresses are required. 
• Resume
• A cover letter explaining why you are interested in the job and how your skills and experience meet these job qualifications 
• Transcripts

These opportunities will require travel to meet business needs.  
These positions are covered by a collective bargaining agreement.

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. 

Questions about this opportunity? Please contact Grant Grady at   and reference project number 04942.