Delivery Service Technician I - %24500 Sign on Bonus - Kent, WA at Amazon

Godman Networks - Seattle, WA

Posted: 7/25/2019


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Description:

Goodman Networks is a leading field services company with 2,600 network and electronics technicians, serving customers across the nation. We provide "white glove,"​ last-mile installation and maintenance services to network operators, OEMs and retailers of smart home electronics and connected devices. Goodman Networks delivers best-in-class results for operational and customer service metrics by utilizing our robust back office support systems, which include logistics and kitting services, call centers, a Network Operations Center (NOC) and some of the most efficient training programs in the industry.


Job Summary:

A Delivery Service Technician I is responsiblefor the delivery and assembly of, among other things, consumer and officeproducts such as furniture, backyard playsets, appliances, grills, TV mounts, exerciseand other products or equipment (“Products”) at customers’ homes or businesses whiledelivering the ultimate customer service (“white glove”) experience.


Essential andPrimary Functions:

  • Drive a non-commercial delivery truck, cargo orsprinter van, and follow a time schedule.
  • Ability to manage and record inventory movementswithin a warehouse setting.
  • Safely load and unload the delivery vehicle with a dolly or hand truck and use blankets or packing to prevent damage to the Product, delivery vehicle, or customer’s home.
  • Unbox and assemble a variety of Products based on instruction manuals, blueprint specifications, parts lists, and drawings.
  • Take precise measurements to ensure accurate fitof Products in the customer’s home.
  • Collect proof of delivery, printed or digital signatures from the customer on required forms.
  • Collect non-cash payments from customers, if applicable, via payment application.
  • Accurately and thoroughly complete required printed or digital logs and reports.
  • Keep a clean and tidy work area at thecustomer’s home, including wearing booties inside the home, post-assemblyremoval of packing materials and debris from the customer’s home.
  • Must be able to meet the required physicaldemands listed below, including but not limited to, lifting and moving up to50-200 pounds on a regular basis with the help of a lifting partner or dolly.

OtherFunctions:

  • Communicate well with customers, employees, and variouscompany departments.
  • Must be team-oriented and work well with others.
  • Must be able to work with minimal supervisionand in accordance with all safety standards.
  • Needs to be self-motivated.
  • Ability to use reason and judgment to solve anyproblems or issues that may arise.
  • Must maintain superior customer service,professionalism and a positive attitude to ensure the highest level of customersatisfaction.
  • Inspect delivery vehicle pre and post-servicetrips to ensure it is clean and organized and monitor its maintenance andrepair in accordance with company policy.
  • Meet all company and industry safetyrequirements.
  • Place orders for supplies.
  • Performs other job-related duties as required bybusiness needs.

Goodman Networks considers applicants for all positionswithout regard to race, color, religion, creed, gender, national origin, age,disability, genetic information, marital or veteran status, or any otherlegally protected status.



Qualifications:

Goodman Networks is a leading field services company with 2,600 network and electronics technicians, serving customers across the nation. We provide "white glove,"​ last-mile installation and maintenance services to network operators, OEMs and retailers of smart home electronics and connected devices. Goodman Networks delivers best-in-class results for operational and customer service metrics by utilizing our robust back office support systems, which include logistics and kitting services, call centers, a Network Operations Center (NOC) and some of the most efficient training programs in the industry.


Job Summary:

A Delivery Service Technician I is responsiblefor the delivery and assembly of, among other things, consumer and officeproducts such as furniture, backyard playsets, appliances, grills, TV mounts, exerciseand other products or equipment (“Products”) at customers’ homes or businesses whiledelivering the ultimate customer service (“white glove”) experience.


Essential andPrimary Functions:

  • Drive a non-commercial delivery truck, cargo orsprinter van, and follow a time schedule.
  • Ability to manage and record inventory movementswithin a warehouse setting.
  • Safely load and unload the delivery vehicle with a dolly or hand truck and use blankets or packing to prevent damage to the Product, delivery vehicle, or customer’s home.
  • Unbox and assemble a variety of Products based on instruction manuals, blueprint specifications, parts lists, and drawings.
  • Take precise measurements to ensure accurate fitof Products in the customer’s home.
  • Collect proof of delivery, printed or digital signatures from the customer on required forms.
  • Collect non-cash payments from customers, if applicable, via payment application.
  • Accurately and thoroughly complete required printed or digital logs and reports.
  • Keep a clean and tidy work area at thecustomer’s home, including wearing booties inside the home, post-assemblyremoval of packing materials and debris from the customer’s home.
  • Must be able to meet the required physicaldemands listed below, including but not limited to, lifting and moving up to50-200 pounds on a regular basis with the help of a lifting partner or dolly.

OtherFunctions:

  • Communicate well with customers, employees, and variouscompany departments.
  • Must be team-oriented and work well with others.
  • Must be able to work with minimal supervisionand in accordance with all safety standards.
  • Needs to be self-motivated.
  • Ability to use reason and judgment to solve anyproblems or issues that may arise.
  • Must maintain superior customer service,professionalism and a positive attitude to ensure the highest level of customersatisfaction.
  • Inspect delivery vehicle pre and post-servicetrips to ensure it is clean and organized and monitor its maintenance andrepair in accordance with company policy.
  • Meet all company and industry safetyrequirements.
  • Place orders for supplies.
  • Performs other job-related duties as required bybusiness needs.

Goodman Networks considers applicants for all positionswithout regard to race, color, religion, creed, gender, national origin, age,disability, genetic information, marital or veteran status, or any otherlegally protected status.


Minimum JobRequirements:

  • At least 21 years of age and legally able towork in the United States.

Knowledge, Skillsand Abilities:

  • Working knowledge of hand tools and power tools.
  • Basic computer skills (e-mail, mobile apps) and experience operating mobile devices.
  • Available to work a flexible work schedule (weekends / holidays / evenings).
  • Able to work in fast paced fluid environment.
  • Reliable attendance record: on time every day required.
  • Ability to maintain confidentiality of customer purchases or records.

Certificates,Licenses, Registration and Requirements:

  • Must possess a valid driver’s license.
  • Licenses, such as low voltage, HVAC or plumbing,may be required for the installation of home products.

PhysicalDemands:

  • Must be able to lift and move large, bulkyand/or heavy merchandise up to 200 lbs. multiple times a day, with help of alifting partner or dolly.
  • Must be able to work 8-10-hour days and perform repetitive bending and twisting motions.
  • Must be able to push/pull and lift at or above chest level.
  • Must be able to climb in and out of the cab and box truck and move equipment up and down staircases.
  • Must be able to consistently perform firm hand grips of >50lbs.
  • Physical ability to perform tasks that mayrequire prolonged standing, sitting, and other activities necessary to performjob duties.
  • Ability to drive a cargo van or 14’-26’straight truck and potentially operate a lift gate.
  • Comfortableworking outdoors in all types of weather conditions.

Apply by emailing your resume to



Minimum JobRequirements:

  • At least 21 years of age and legally able towork in the United States.

Knowledge, Skillsand Abilities:

  • Working knowledge of hand tools and power tools.
  • Basic computer skills (e-mail, mobile apps) and experience operating mobile devices.
  • Available to work a flexible work schedule (weekends / holidays / evenings).
  • Able to work in fast paced fluid environment.
  • Reliable attendance record: on time every day required.
  • Ability to maintain confidentiality of customer purchases or records.

Certificates,Licenses, Registration and Requirements:

  • Must possess a valid driver’s license.
  • Licenses, such as low voltage, HVAC or plumbing,may be required for the installation of home products.

PhysicalDemands:

  • Must be able to lift and move large, bulkyand/or heavy merchandise up to 200 lbs. multiple times a day, with help of alifting partner or dolly.
  • Must be able to work 8-10-hour days and perform repetitive bending and twisting motions.
  • Must be able to push/pull and lift at or above chest level.
  • Must be able to climb in and out of the cab and box truck and move equipment up and down staircases.
  • Must be able to consistently perform firm hand grips of >50lbs.
  • Physical ability to perform tasks that mayrequire prolonged standing, sitting, and other activities necessary to performjob duties.
  • Ability to drive a cargo van or 14’-26’straight truck and potentially operate a lift gate.
  • Comfortableworking outdoors in all types of weather conditions.

Apply by emailing your resume to


Job Summary


Company Details

Company Name
Godman Networks

Job Details

Location
Seattle, WA