BSW SUPPORTS HOME HEALTH AND HOSPICE SOCIAL WORK PROGRAMS, ASSISTS WITH VISITS AS REQUESTED BY FIELD MSW, WORKS WITH BEREAVEMENT PROGRAM TO ASSIST WITH BEREAVEMENT MAILINGS, SUPPORTS 3 BRANCHES WITH INFORMATION AND HANDOUTS, ETC. FOR COMMUNITY RESOURCES, ACTS AS A CONSULTANT TO MSW STAFF AROUND COMPLEX RESOURCES ISSUES, DOES HOME VISITS WHEN REQUESTED IN SUPPORT OF MSW GOALS OF CARE FOR HOME HEALTH AND HOSPICE PATIENTS.DOES NOTARY WORK WHEN REQUESTED FOR PATIENTS AND FAMILIES (NOTARY PUBLIC TRAINING AND COSTS COVERED BY DEPARTMENT).THIS POSITION IS AN IMPORTANT PART OF THE MSW STAFF PROVIDING NEEDED SUPPORT AND VISITS TO PATIENTS WORKING IN CONCERT WITH MSW FIELD STAFF.
The Social Services assistant is a member of the home health and hospice program and provides supportive services to field staff by assisting them in securing needed community services and resources for patients to enable optimal independence and safety. The position entails home visits, office-based advocacy, development and maintenance of resource files, and coordination within and between KFHPW, government programs and community bases agencies. Other duties include KFHPW Security care (long term care insurance), resource coordination and computer input.
- The BSW assists the MSW in provision of social service in Home health, Hospice and Palliative Care. Accepts referrals from the MSW for patients requiring financial advocacy services (e.g. arranging for Medicaid, food stamps ect.). Provides in-person or telephone follow up it insure that application and request have been processed and services initiated. Evaluates patients/family needs through timely assessment, communication and observation and communicate to the MSW. Communicates and collaborates with other interdisciplinary team members in implementing care.
- Coordinates activation of Security Care benefits by timely intervention, documentation, and communication with the Security Care office, facilities/agencies, patients and families. Insures quality of service through monthly monitoring and reassessments every three to six months depending on stability and needs. Resource coordination and computer input. Evaluates patients/family needs and eligibility for security care program through 'Activities of Daily Living Assessment' which is administered to Security Care Enrollees.
- Develops and updates community resource files and keeps staff informed of changes and addition to community resources that might be of assistance to patients and families. Participates in the maintenance of a electronic resource folder including CE course notification to MSW and other staff.
- Acts as a resource to Customer Services and others related to questions from KFHPW enrollees and families related to home care services.
- Identifies own learning needs, including those related to age-specific populations and participates in educational efforts to meet those needs. Participates in; staff orientation, the process for self and colleague/team performance reviews and other activities related to quality care and cost saving measures. Adheres to KFHPW personnel policies and maintains a high standard of professional work habits. Demonstrates an appearance consistent with KFHPW dress code policy. Adheres to KFHPW infection control, safety, hazardous waste, universal precautions, and CPR standards.