Director 2 - Facilities Operations

Sodexo - SEATTLE, WA

Posted: 7/22/2019

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Unit Description

Sodexo Corporate Services Division has an exciting new opportunity for an Aviation Facilities Director in Kent, Washington supporting a large national airline client; with a strong knowledge of managing total Integrated Facilities Services (soft & hard).  You should have the technical knowledge of buidling systems (HVAC, Electrical, Plumbing, Etc.) and vendor management.


The Airport Facilities Operations Director will manage day-to-day operations of the facilities in an airport’s built environment in accordance with federal, state and local regulations and policies to ensure the safe and efficient building, structures, and passenger boarding systems. Manage supervisors, frontline staffs and subcontractors in maintaining the building systems, passenger boarding bridges, and associated repairs and preventive maintenance.


Essential Duties

Responds to emergencies and coordinates their resolution while providing updates to the management staff and district manager. Prepares and presents various reports and documents including daily logs and reports for incidents, complaints, maintenance requests and regulatory compliance issues; manage airport subcontracts in the lower 48 states.


Responsibilities include but not limited to:

  • Manage the airline contract including Quality Assurance
  • Plan, schedule, and mentor staff members to provide customer service
  • Assure no delays in the operation and when unavoidable providing clear explanation to facilities customers
  • Provide mentoring and consistent standards for all employees including corrective action when needed
  • Be present and lead during weather events and emergencies
  • Plan, organize, lead and meet established standards and goals as required
  • Be on call 24/7 for emergencies with a minimum of 5 days directly onsite per week
  • Be able to meet with airline management team regularly and to direct staff when not present
  • Manage projects as assigned
  • Travel as required to managed sites
  • Carry out other duties as assigned


To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving, Customer Service, Interpersonal, and Oral Communication.

Experience working in an airport setting is a plus

Knowledge of airport rules and regulations is a plus

Position Summary

The Director of Facilities Operations is responsible for directing facilities maintenance operations of building(s) and property at a single unit. The Director of Facilities Operations manages the preventative maintenance and reactive repair of skilled trades, e.g., HVAC, plumbing, electrical, utilities; and manages the hiring, training and supervision of staff, professionals and management.  The Director of Facilities Operations manages a safe and efficient working environment, essential to the performance of the business.  The Director may oversee  construction work and often manages other core Sodexo services, and/or logistics of business/operations services, e.g., grounds keeping, laundry, food, security, inventory, mail, concierge services.



Qualifications & Requirements

Basic education requirement- Bachelor’s degree

Basic management experience- 5 years

Basic functional experience- 5 years


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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