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Concierge - Volunteer Services

PeaceHealth - Longview, WA

Posted: 5/10/2021


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Description



PeaceHealth is seeking a Concierge - Volunteer Services for a Per Diem/Relief, Variable position. Hourly compensation starts at $14.54, more depending on experience.


JOB SUMMARY




+ Provide excellent customer service and facility information/directions by greeting those who enter the premises and ensuring their needs are met.




ESSENTIAL FUNCTIONS




+ Provide exceptional customer service by standing visibly in the lobby to greet guests, patients, employees and vendors.


+ Act as resource for lobby volunteers. Provide assistance to others that will ensure positive, professional customer experience.


+ Give clear directions to persons and/or provide escort services to the desired location.


+ Identify, issue proper ID, and direct vendors with appointments to the proper location.


+ Support volunteers with the delivery of mail and/or flowers in accordance with established guidelines.


+ Maintain adequate supply of wheelchairs in the lobby areas. Facilitate and/or provide wheelchair transportation as needed.


+ Call Environmental Services and/or other various departments for assistance when necessary.


+ Perform other related duties as may be assigned.




QUALIFICATIONS


EDUCATION:




+ High school diploma or equivalent preferred.




EXPERIENCE/TRAINING:




+ No previous experience required.


+ Customer service, concierge or related experience preferred.




LICENSE/CERTIFICATION:


OTHER SKILLS:




+ Excellent customer service and communication skills.


+ Ability to give clear, concise directions.


+ Ability to work independently or as part of a team.


+ Basic computer skills are required.




REGION/LOCATION SPECIFIC NOTES


St Johns Medical Center:




+ Essential functions may include, but are not limited to:


+ Measuring temperature of caregivers, providers, patients, vendors, and visitors.


+ Documentation and logging of data in a computerized tracking system.






PHYSICAL/COGNITIVE REQUIREMENTS:





+ Work requires fairly light physical exertion.


+ Ability to occasionally lift objects weighing 30 lbs. or less.


+ Work is performed under normal working conditions with adequate lighting and ventilation.


+ Job duties frequently require intense concentration and attention to detail (34-65% of work time).








See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (https://www.thecaregiver.org/wp-content/uploads/2017/05/PeaceHealth-Statement-of-Commitment-to-Diversity-and-Inclusion-vFINAL.pdf) .


For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

REQNUMBER: PH-INFOR-8111

Job Summary


Company Details

Company Name
PeaceHealth

Job Details

Location
Longview, WA