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Concierge - Volunteer Services

PeaceHealth - Longview, WA

Posted: 5/10/2021

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PeaceHealth is seeking a Concierge - Volunteer Services for a Per Diem/Relief, Variable position. Hourly compensation starts at $14.54, more depending on experience.


+ Provide excellent customer service and facility information/directions by greeting those who enter the premises and ensuring their needs are met.


+ Provide exceptional customer service by standing visibly in the lobby to greet guests, patients, employees and vendors.

+ Act as resource for lobby volunteers. Provide assistance to others that will ensure positive, professional customer experience.

+ Give clear directions to persons and/or provide escort services to the desired location.

+ Identify, issue proper ID, and direct vendors with appointments to the proper location.

+ Support volunteers with the delivery of mail and/or flowers in accordance with established guidelines.

+ Maintain adequate supply of wheelchairs in the lobby areas. Facilitate and/or provide wheelchair transportation as needed.

+ Call Environmental Services and/or other various departments for assistance when necessary.

+ Perform other related duties as may be assigned.



+ High school diploma or equivalent preferred.


+ No previous experience required.

+ Customer service, concierge or related experience preferred.



+ Excellent customer service and communication skills.

+ Ability to give clear, concise directions.

+ Ability to work independently or as part of a team.

+ Basic computer skills are required.


St Johns Medical Center:

+ Essential functions may include, but are not limited to:

+ Measuring temperature of caregivers, providers, patients, vendors, and visitors.

+ Documentation and logging of data in a computerized tracking system.


+ Work requires fairly light physical exertion.

+ Ability to occasionally lift objects weighing 30 lbs. or less.

+ Work is performed under normal working conditions with adequate lighting and ventilation.

+ Job duties frequently require intense concentration and attention to detail (34-65% of work time).

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility ( .

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.


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Longview, WA