Do you want to work for a great company with competitive benefits and pay? The Courtyard by Marriott Olympia is looking to hire a Housekeeping Manager. If you think you'd be a great addition to our team, please apply!
Benefits:
- Medical, dental, and vision offered after qualification period
- Competitive performance bonuses
- 401k with match offered after qualification period
- Employee discounts at Marriott Hotels worldwide
- Washington State Paid Sick Leave
- Vacation time accrued based on hours worked
- Free parking
- Ten paid holidays each year
Job Description: Directs housekeeping program of hotel to ensure clean, orderly, and attractive conditions of hotel by performing the following duties personally or through subordinate personnel.
- Supervises work activities of housekeeping staff
- Provides training, including safety training and standard operating procedures to all housekeeping personnel as directed by management
- Ensures adherence to company quality standards by inspecting rooms, including deep cleans
- Distributes keys and work assignments to staff
- Responsible for departmental supply ordering
- Authors and conducts employee performance evaluations
- Addresses guest complaints regarding housekeeping service or equipment
- Assists General Manager in the selection of housekeeping personnel
- Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures
- Monitors linen and guest supply inventory
- Reports any maintenance repairs to maintenance staff; records repair information in maintenance log
- Completes follow-up on vacant or occupied rooms
- Assumes function of Housekeeper or Houseperson, as necessary
- Takes control of lost and found items as appropriate
Job requirements:
- Strong management skills; ability to appropriately assign/delegate work and authority to others in the accomplishment of goals; provides coaching, advice, and assistance as required
- Maintains professional appearance and demeanor always
- Ability to demonstrate accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance
- Ability to show flexibility in response to change and adapt to and accommodate new methods and procedures
- Knowledge of Microsoft Office, Word, and Excel
- Ability to build and motivate team members at all levels, excellent communication and leadership skills are necessary to ensure the continued success of the hotel
- Exceptional leadership and team building skills and ability to develop people ยท
Required Education / Certifications / Work/Industry Experience:
- 2+ years of work experience in housekeeping or custodial role
- Hospitality or related industry experience
- Previous supervisory or management experience preferred