This announcement is for a full-time, permanent Communications Consultant 4 position and is Open Continuous, initial application review on July 8, 2024.

Salary does not reflect the 3% salary increase, effective July 1st.

Position Overview:

The Web Content Communications Consultant (CC4) at the Washington State Board of Nursing (WABON) is responsible for overseeing and enhancing communication strategies to promote WABON activities effectively. This includes managing web content using Drupal, handling internal and external communications, collaborating with various partners, and ensuring the consistent application of branding and communication standards. The role supports the organization's mission to safeguard public health by ensuring high-quality communication and information dissemination regarding the competence and quality of nursing practices.

Key Responsibilities:

• Webpage Production and Content Management:
  • Design and coordinate WABON's webpages using Drupal.
  • Review and edit web content for clarity and adherence to guidelines.
  • Develop web guidelines and ensure their implementation.
  • Resolve webpage content issues and conduct annual reviews.
  • Utilize customer feedback and analytics to improve web content and user experience.
• GovDelivery Management (Back-up):
  • Manage and edit subscriber notices.
  • Represent WABON on the GovDelivery Steering Committee.
• Online Learning Modules (Back-up):
  • Collaborate to create, test, and publish online learning modules.
  • Ensure modules are user-friendly and up to date.
• Review and Edit Materials for Publication:
  • Ensure Consistent Branding
  • Review materials for consistency in formatting, layout, and logo use.
  • Edit for plain talk, spelling, grammar, clarity, and visual appeal.
• Proactive Communication:
  • Anticipate additional communication needs and take proactive measures.
  • Maintain a cohesive and polished image for WABON's communications across all platforms.

About WABON: 

The Washington State Board of Nursing (WABON) is crucial in safeguarding public health and safety by overseeing the competence and quality of licensed practical nurses, registered nurses, advanced registered nurse practitioners, and nursing technicians. WABON's objectives encompass the establishment, monitoring, and enforcement of licensing, maintaining consistent standards of practice, implementing mechanisms for continuing competency, and administering disciplinary actions.

Work Location and Flexibility: 

This Flexible/Hybrid position is based in Tumwater, WA. Flexible/Hybrid positions offer a combination of work location options, including tele-work, in-person collaboration, and drop-in workstations at the Tumwater office. Employees will be supported in deciding where they do their best work.

About the DOH: 

The Washington State Department of Health (DOH) fights to defend the public’s health from threats in a rapidly evolving world. DOH’s programs and services, implemented in collaboration with local health departments and state, federal and private partners, touch the lives of all Washingtonians and visitors to the state 24 hours a day, 7 days a week. DOH will continue to evolve and transform public health activities, taking it to the next level through our cornerstone values of Equity, Innovation, and Engagement. Learn more about the DOH and our 

Why DOH:

We are dedicated to your work-life harmony and offer one of the most competitive benefits packages in the nation, designed to support your lifestyle. To learn more about “Why DOH”, visit . 

Our Ideal Candidate: 

The ideal candidate is organized and skilled at planning work to meet goals. They continuously seek ways to improve processes and enhance efficiency. They excel at building partnerships and working collaboratively to achieve shared objectives. Effective communication is one of their strengths, allowing them to convey information clearly to diverse audiences. They build positive relationships with colleagues and act with diplomacy. They are adept at handling complex information and solving problems by gathering data from multiple sources. They navigate organizational dynamics with ease, understanding and working through policies, processes, and internal politics to achieve results.

Required Qualifications: 

Your qualifying experience can include paid or unpaid activities and may have been gained concurrently. Please make sure to include details in at least one of your application documents (resume, cover letter, or application) about how you meet the qualifications listed. 

OR

AND the following: 

• Two (2) years of experience using Drupal for web content management or a similar application (Omni CMS, Modern Campus, or WordPress). Web Content Management experience should include:
  1. Creating, editing, and organizing content such as articles, blogs, and pages.
  2. Managing user roles and permissions to control access to different parts of the website.
  3. Extending functionality through modules, which can add features like e-commerce, SEO, and more.
  4. Changing the look and feel of the site through themes.
  5. Creating workflows for content approval and publishing.
  6. Implementing security features to protect the site from vulnerabilities.
  7. Using HTML, CSS, and basic web design principles to build and manage web content.
  8. Using web analytics tools to monitor and improve webpage performance. 

• One (1) year of experience in the following:
  1. Experience using software such as Photoshop, Illustrator, or InDesign for graphic design or image editing, and/or creating marketing materials such as brochures, posters, and other visual content.
  2. Microsoft Word to create and format documents, letters, or reports, and manage document versions to collaborate with others.
  3. Microsoft Excel to enter and organize data, create or format spreadsheets, and use formulas, functions, or pivot tables for data analysis.
  4. Microsoft PowerPoint to design and create visual presentations incorporating text, images, charts, and/or animations.

Desired Qualifications:

• One (1) year of experience in planning, organizing, and executing communication or public relations activities.
• Two (2) years of experience with advanced functionalities of CMS platforms, including custom module development and theme customization.
• Two (2) years of experience as a web designer or content manager.
• Certifications such as Acquia Certified Developer or similar CMS-related certifications.
• Familiarity with JavaScript, PHP, and MySQL.
• Knowledge of SEO best practices and web accessibility standards to ensure content is optimized and accessible to all users.
• Understanding of branding principles and experience in maintaining consistent branding across various communication materials.
• Experience in strategic public relations, including media relations, crisis communication, and stakeholder engagement.

Application Information:

Click "Apply" to submit your detailed application profile along with the following:

1. Cover Letter
2. Current Resume
3. Include three (3) or more professional references on your applicant profile.

• Do Not Attach: Documents that include photos, letters of recommendation, or private information (transcripts, social security number, year of birth, etc.).
• Veterans: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year.

Equity, Diversity, and Inclusion: We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve. DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity.

This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.

Questions and Accommodations: 

For questions regarding this recruitment or selection process, contact April.Gilreath@doh.wa.gov. For persons with disabilities, this document is available in other formats. Please call 800-525-0127 (TDD/TTY 711) or email doh.information@doh.wa.gov. NEOGOV provides technical support at 1-855-524-5627 (can't log in, password or email issues, error messages).

Conditions of Employment/Working Conditions:

With or without accommodation, I am willing and able to:

• Work a full-time 40-hour work week and occasionally adjust work-schedule to meet business needs, which may include evenings and weekends. A flexible work schedule will be considered upon request and supervisor’s approval.
• Occasionally travel alone or with another person; may include overnight.
• Legally operate a state- or privately-owned vehicle or provide alternative transportation while on state business.
• Participate in emergency response exercises and emergency events/high-priority assignments as assigned.