Summary:
The main function of this UX Research Operations Manager position is to operate programs and collaborations in support of Azure research activities and employees, including employee onboarding, procuring software, recruiting participants, and other general support as assigned.
Job responsibilities:
- Onboard folks conducting research to tools and programs available.
- Operate existing and develop and implement new procedures for participant recruiting (advertising) needs.
- Measure the effectiveness of UX research recruiting campaigns and programs.
- Identify and create clarity in UX research processes.
- Create documentation according to set standards regarding clarity, conciseness, style and terminology.
- Coordinate projects, making and implementing detailed plans to accomplish goals.
- Present and explain proposals, reports and findings.
- Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.
Skills:
- Experience designing, implementing, and documenting a process.
- Experience in creating documentation for technical and non-technical audiences.
- Knowledge of principles and methods for showing, promoting, and selling products or services.
- Knowledge of computer software, such as MS Word, MS PowerPoint, etc. and work tracking tools.
- Verbal and written communication skills, problem solving skills, attention to detail, negotiation skills, customer service and interpersonal skills.
- Ability to work independently and manage one’s time.
- Be flexible and thrive in an evolving environment.
- [Preferred] Knowledge of Azure DevOps and MS PowerBI.
Qualifications:
- Bachelor's degree or equivalent work experience
- 2-4 years experience required in User Experience, Marketing, Program Management or similar in some combination
- Experience designing, implementing, and documenting a process
- Experience in creating documentation for technical and non-technical audiences
Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on a number of factors, including but not limited to, a candidate’s qualifications, skills, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions.