Operations Manager, Interior Maintenance
Seattle, WA
The Operations Manager, Interior Maintenance is accountable for leading the Interior Maintenance Department. The Interior Manager focuses on customer satisfaction, optimizing work within customer budgets, and managing the department’s labor hours to match gross margin targets.
Duties and Responsibilities
Leadership, management, and Accountability of the Department, to include, hiring, evaluating, coaching, disciplining, and termination of employees within the department.
Accountable for the labor for Interior Maintenance.
Accountable for overall exterior quality for accounts with recurring interior contracts.
Monitor replacement costs and keep branch replacements costs in line with the budget.
Hold weekly technician meetings to pass cascading messages, conduct training, communicate safety concerns, and elevate issues from technicians.
Maintain and account for assets, including but not limited tools, supplies, and vehicles.
Responsible for department and job site safety, training, and on-the-job injury reporting.
Manage employee performance including documenting, tracking, discipline, completing reviews, employee training and development etc. in collaboration with HR.
Direct and support the consistent implementation of company initiatives.
Keep Director of Operations informed of issues and events within the Interior Department.
Operate a company vehicle as a driver.
Always maintain a clean vehicle, ensuring, maintenance and Interior cleanliness.
Ensure security of building and vehicles by coordinating with other staff as necessary.
Desirable Skills
Familiar with modern productivity software, including Microsoft Office, iPhones/iOS, and how to navigate modern web-based technology platforms.
Ability to regularly drive in Downtown Seattle.
Strong follow through, quick decision-making abilities and able to problem-solve in a fast-paced environment.
Professional mannerisms, appearance, and actions.
Strong organizational, time management, and prioritization skills:
Able to multi-task, maintain focus on several different projects at one time and hit deadlines.
Able to be flexible with attention and priority.
Interpersonal skills, with the ability to build strong relationships at all levels.
Self-starter. Ability to set priorities and keep to projected schedules.
Strong organizational skills and the ability to manage change effectively.
Minimum Requirements
2-3 years of previous experience in horticulture industry-wholesale or retail nursery, landscape, or grower
Must have a valid Washington State Driver’s License and maintain a clean driving record.
If you are up for a new challenge and want to work in a professional, yet friendly environment, please reply with your resume to be considered.