Job Title: Human Resource Consultant 4 (HRC4) Workplace Claims & Accommodation Unit / In-Training
Location: Olympia, WA / Hybrid
Closes:  June 13th, 2024
Salary:  $5,341.00 to $7,932.00 Monthly
Note: This position has been designated as "In-Training" and may be filled at the HRC3 or HRC4 level. The 12-month in-training plan is intended to provide an opportunity for an individual to gain the required experience on the job as part of a formal “in-training” plan. Upon successful completion of an in-training program, the incumbent will advance to the goal classification of HRC4. 

We are looking for someone who can build effective relationships throughout the agency and will gain the confidence and trust of others through honesty, integrity, and authenticity.  A caring professional who is knowledgeable of and embraces concepts like change management and embraces an empathetic workplace, will be successful in this simultaneously independent and collaborative environment.    

The Opportunity:
As a senior member of the Workplace Claims & Accommodation Unit (WACU), you will report to the Workplace Claims and Accommodation (WCAU) Manager. This position serves as a subject matter expert for complex reasonable accommodation cases, workplace claims, and assault benefits.  This position facilities WCAU programs in order to enhance deployment of DCYF’s workforce so they can protect children and youth and enable families to flourish.  

Some of what you'll do:

• Analyze and interpret complex and sensitive medical information involving reasonable accommodation cases.
• Provide advice and consultation to agency leadership and employees.
• Act as a liaison between the agency, health care providers, and L&I representatives.
• Create and maintain legally defensible and binding documentation for reference in future legal proceedings.
• Manage a caseload of complex work-related illness/injury claims.
• Advocate with agency leadership for transitional temporary duty assignments.
• Process claim correspondence.
• Monitor and apply for benefits when claims meet criteria for Stay at Work (SAW) or Preferred Worker employer reimbursement.
• Provide education and resources to agency employees, supervisors and managers regarding the Assault Benefits program.
• Review incident description to identify possible eligibility for Assault Benefits and coordinate application submission with employees and management.

Required Qualifications:
To be hired at the HRC4 level:

• Five (5) years of professional human resource experience that includes three (3) years of managing a caseload of Reasonable Accommodation cases.

OR

• Bachelor’s degree with a focus in business, human resources, or related field AND
  three (3) years of professional human resource experience that includes two (2) years of managing a caseload of reasonable accommodation cases.   

To be hired at the HRC3 level (with a one-year in-training plan):

• Five (5) years of professional human resource experience that includes at least one (1) year of reasonable accommodation experience.

OR

• Bachelor’s degree with a focus in business, human resources, or related field AND three (3) years of professional human resource experience that includes one (1) year of reasonable accommodation experience.  

This position also requires the following knowledge, skills and abilities: 

• Skilled in communicating complex concepts orally and in writing.
• Skilled in organizing and prioritizing multi-layered projects with conflicting timelines.
• Ability to communicate respectfully and effectively with diverse groups of people.
• Ability to handle shifting priorities and switch directions quickly while maintaining a calm, professional attitude.

In addition to those required qualifications, our ideal applicant will also have some or all of the following: 

• Experience in working with health care providers.
• Experience providing information for internal and external complaints along with information requests.

How do I apply?
Complete your applicant profile on careers.wa.gov and attach the following documents:

• Current resume detailing experience and education.
• Letter of Interest.

Supplemental Information: 
The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve.  If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

This recruitment may be used to fill multiple vacancies.

For more information about this position or if you need an accommodation throughout the application/interview process, please contact Steve Loduha at Steven.Loduha@dcyf.wa.gov. If you're experiencing technical difficulties creating, accessing, or completing your application, call NEOGOV toll-free at (855)524-5627 or email .

Persons needing accommodation in the application process or this announcement in an alternative format may call (360) 902-2276 or the Telecommunications Device for the Deaf (TDD) at (800) 833-6388.