Administrative Assistant 2
About Eastern Washington University:
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.
Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by https://collegesofdistinction.com /, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a https://collegesofdistinction.com/best-colleges-of-distinction/ (CoD). Money magazine recently named https://money.com/best-colleges/profile/eastern-washington-university/
Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.
Job Summary:
EWU is currently seeking an Administrative Assistant 2.. This is a new, part time and benefit eligible position within our Campus Police Department. This position will interact with a diverse clientele, both inside and outside of the university, including students, parents, faculty, staff and community members. The ideal candidate will be customer focused and work independently, be a team player, an excellent listener and communicator. This position is a representative of the university and our campus police and must maintain a professional, outgoing and helpful attitude and demeanor.
$19,254 – $25,542. This salary is based on 20 hours per week and is eligible for EWU’s comprehensive benefit package.
In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 13 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/ .
Eastern Washington University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Eastern Washington University is an affirmative action/equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged.
Required Qualifications:
• Bachelor’s degree in computer science, communications, criminal justice or emergency management, or related field. Additional years of relevant work experience may be substituted for the Bachelor’s degree on a year-to-year basis.
• Two years of experience in a computing operating systems environment, for example CAD /RMS or Banner databases.
• Knowledge of best practices for records management and retention.
• Effective oral, written and interpersonal communication skills with demonstrated ability to work well with, and be sensitive to, people from diverse backgrounds and people of all ages.
• Strong attention to detail as well as organizational and time management skills.
• Proficient using MS Office products.
• Must pass police department background investigation, including state and federal background checks.
• Candidate must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility and/or diversity.
Preferred Qualifications:
• Prefer experience in a PC support environment, experience with relevant software and criminal justice related statistics.
• Familiarization in law enforcement and police department operations.
Other Skills and Abilities:
Job Duties:
Office Support/Department Records Manager
• Answers telephones; receives and refers visitors; resolves problems and responds to inquiries regarding department procedures and services.
• Establishes and maintains filing systems and logs.
• Receives, processes, logs and responds to a variety of routine, complex and sensitive public records requests submitted to the department in a timely and appropriate manner. Requests may be in-person, email, written, fax, or telephone inquiries.
• Assists with processing and disclosing public records in compliance with Washington State Public Records Act regulations and other legal and policy mandates; redacts information that is exempt from public records disclosure. Records include, but are not limited to, police reports, emails, background checks, investigative files, photographs, body camera and surveillance video.
• Locates and gathers department records to determine whether responsive records exist; communicates in writing with any requestor in cases of unusual requests that may cause delays in obtaining all requested information.
• Assists with Livescan fingerprint program.
• Assists with record retention, archiving and destructing per Washington State retention schedules.
• Oversees lost and found program.
• Assists with website updates.
• Provides backup for the following: telephones; receiving and referring visitors; resolving problems and responding to inquiries regarding departmental procedures and services.
• Provides backup for reviewing, approving and merging case reports. Assists with creating and maintaining report case files.
• Performs related work as required.
Percent of Time: 50
Technical Support
• Performs professional and technical duties involving research, troubleshooting, analysis, testing and development to support the various software and equipment within the police department
• Assists with planning for new technology needs; researches technology options and recommends solutions.
• Maintains accurate inventory records for Police Department hardware and software licensing to include asset management for police department hardware, software, lifecycle management, and disposal.
• Develops documentation and procedures for the installation, maintenance and use of systems.
• Manages video systems, technology projects, software/hardware updates, security systems, mobile data computers and body worn cameras.
• Implements new systems or systems changes/upgrades and trains system users.
• Provides input on policy and procedure associated with new technology programs.
• Sets up and removes user access to PD systems, mobile data computers, body worn cameras, VPN technology and other department technology.
• Provides support for football games and special events.
• Assists with reviewing surveillance video
• Performs related work as required
Percent of Time: 50
Conditions of Employment:
• During the course of university employment this position will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
• All new employees will comply with https://inside.ewu.edu/policies/knowledge-base/ewu-602-02-immunizations/ and provide proof of immunity or vaccination to MMR before beginning work at EWU . https://in.ewu.edu/hr/wp-content/uploads/sites/40/2020/04/HR_MMRWaiver_Draft01-16-20.pdf for the immunization requirements are available for medical or sincerely held religious beliefs.
• Upon hire employees will complete required DEI, Hazing, and Harassment and Title IX training. The online training is located at https://inside.ewu.edu/hr/training/orientation/ or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on our Human Resources site at: https://inside.ewu.edu/hr/training/
• This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement:
https://in.ewu.edu/hr/wp-content/uploads/sites/40/2021/07/WFSE-EWU-CBA-Barg.-Units-1-and-2-2021-2023-FINAL.pdf
Salary Information: $19,254 – $25,542. This salary is based on 20 hours per week and is eligible for EWU’s comprehensive benefit package.
Posting Date: 06/17/2024
Open Until Further Notice: No
Closing Date: 7/8/2024
Screening to Begin: 07/09/2024
Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.
To apply, visit https://apptrkr.com/5343865
EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
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