Jamestown Java, a vibrant coffee shop located within the prestigious 7 Cedars Hotel, is seeking a highly motivated Retail Attendant & Barista to join our team for a part-time, seasonal position. The Retail Attendant and Barista is responsible for assisting with operations of Jamestown Java/Goods & Gifts. The scope of responsibility will include, but not be limited to: interacting with guests at gift shop, ringing up merchandise, operating the coffee shop, and coordinating with other departments.
*Native American hiring preference for qualified candidates.
ESSENTIAL FUNCTIONS
- Ring up customer sales, transactions, voids and exchanges as needed.
- Greet guests, answer questions, be knowledgeable of product served, offer suggestions, take and serve beverage orders.
- Responsible for maintaining the cleanliness of workstation, store and displays.
- Ensure items are fully stocked and, with proper rotation, all outdated items are pulled.
- Must be able to operate and prepare foods/beverages using a variety of kitchen equipment including but not limited to; panini grill, convection oven, microwave, dishwasher, Hobart scale, food slicer, coffee grinder, and espresso machine.
- Monitor and freshen retail areas on a continual basis.
- Pro-actively assist guests in their shopping experience to encourage guest satisfaction and purchases.
- Resolve guest conflicts and concerns while maintaining superior customer service.
- Coordinate and communicate with all departments to meet guests needs.
- Promote 7 Cedars Casino, Longhouse Market & Deli, Cedars at Dungeness, and other Resort/Jamestown SKlallam Tribe properties to hotel guests.
- Understand and maintain reputation management.
- Follow all policies and regulations.
- Core competencies in current ADA and other regulatory expectations.
- Uphold and lead others in following 7 Cedars Resorts mission and values.
- Perform miscellaneous duties as assigned.
QUALIFICATIONS
- High School Diploma or GED equivalent required.
- Minimum one (1) years of related retail experience, including cash handling and knowledge of deli/espresso sales.
- Excellent verbal and written communication skills and ability to work collaboratively with hotel teams and guests.
- Ability to promote positive relationships with guests, clients, vendors and Resort teams.
- Strong organization, prioritization, and multi-tasking skills.
- Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining work processes.
- Must be flexible with hours and days worked; mornings, nights, weekdays, weekends and Holidays
Why work for 7 Cedars?
Located on the scenic Olympic Peninsula, resort properties include 7 Cedars Casino + Hotel, Cedars at Dungeness Golf Course, and the Longhouse Market & Deli. Our goal is to achieve success by delivering a fun, friendly, and personable experience, The 7 Cedars Resort Experience, to everyone!
We strive to provide a competitive and comprehensive benefits package for our employees. Full-time employees are eligible for health insurance (medical/dental/vision), paid vacation and sick time, 6 paid holidays plus 1 floating holiday, employer paid life insurance, wellness reimbursement programs, a shared leave program, and more!
All 7 Cedars employees enjoy free access to our employee assistance program, resort and local discounts including 50 cents/gallon off on fuel, 50% employee meals while on the clock and 20% otherwise, free golf, and the list goes on and on! All employees also have the option to join our 401K plan with no waiting period and a 4% company match, enroll in supplemental insurance, and have free access to a Merrill Lynch financial advisor.