Job DescriptionRequisition Summary
This key role supports export sales, developing, and facilitating export process. Provide support to International Dealers requests by trouble-shooting any order issues. Supports Direct Ship sales by expediting orders with Suppliers. Works closely with internal and external stakeholders, such as PACCAR Parts departments, DAF & KW Truck Sales Divisions, freight forwarders, and shipping companies.
Job Functions / Responsibilities
Advise customers concerning order status, changes, shipping information, product availability, product programs and pricing policies
Negotiate vendor availability and lead times based on dealer needs
Resolve issues pertaining to shipments, expediting and special order handling, part delivery issues, and part discrepancies
Strong desire and skill to work towards optimizing processes utilizing Six Sigma methodology
Facilitate freight forwarding processes door to port by clearing shipping flow path
Request and provide documentation for import (in destination country) of dealer shipments per PACCAR policies
Develop expertise in Export processes out of USA, Panama, Mexico, and Colombia
Provide training to Dealers regarding PACCAR Parts systems
Qualifications
Bachelor's degreein a relevant field, required
Fluency in Spanish desired
1yearof professional experience in a related industry, required
Excellent communication skills both verbal and written
Flexible and be able to handle multiple priorities
Detail oriented and analytical skills
Six Sigma experience desirable
Additional Job Board Information
As a U.S. PACCAR employee, you have a full range of benefit options including:
401k with up to a 5% company match
Fully funded pension plan that provides monthly benefits after retirement
Comprehensive paid time off - minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
Tuition reimbursement for continued education
Medical, dental, and vision plans for you and your family
Flexible spending accounts (FSA) and health savings account (HSA)
Paid short-and long-term disability programs
Life and accidental death and dismemberment insurance
EAP services including wellness plans, estate planning, financial counseling and more
This position is eligible for a holiday gift
Salary Range:
At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for this position is $65,500 - $89,760 annually. Additionally, this role is eligible for the full range of benefit options listed above.
Additional Information:
PACCAR Parts is an E-Verify Employer
PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement.
Division Information
PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world. This includes 19 distribution centers globally that support 2,300 dealerships and over 1,000,000 customers. Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers.
Company Information
PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines andalso provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services - you can develop the career you desire with PACCAR. Get started!
PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.