Job DescriptionJob Summary:
Dispatcher Supervisors combine limited management tasks with the primary responsibilities of a Dispatcher. Dispatchers are the main point-of-contact for company drivers, responsible for relaying relevant company information to drivers as necessary. In the Dispatch Supervisor role they also act as supervisors for the drivers, approving discretionary repair and travel expenses, assisting with Payroll processing, and handling other limited management tasks as necessary. Compensation range is $18-$25/hr depending on experience.
Essential Functions:
Plan drivers and crews daily schedule, setting up assignments as well as working with corporate to make sure all shipments are assigned and picked up
Accept and register new shipments as necessary
Dispatch crews for each job for each day and ensure workload is at its maximum
Input weekly payroll into company systems and process paperwork for new hires
Maintain logs for local equipment and trucks
Assist in recruiting OTR drivers
Help drivers choose efficient courses to fulfill their routes
Coordinate with drivers to find available agents when necessary
Communicate with agents to set up incoming shipments and labor as needed
Update ETA's and shipment notes in relevant company software as needed
Monitor drivers and ensure that they are following DOT regulations; stop drivers if they are in violation of regulations
Review/analyze repair requests and approve expenses where necessary
Review/analyze travel expenses for drivers and approve where appropriate
Communicate with customers and with internal customer service about driver's schedule (especially regarding arrival times)
Other duties as assigned
Knowledge, Skills and Abilities:
Knowledge of or ability to quickly learn company systems
Ability to articulate clearly
Able to problem solve quickly and effectively
Knowledge of logistics and transportation industry
Knowledge of residential, commercial, and military move process
Required Education and Experience:
Required: High School diploma or equivalent
Preferred: Previous logistics and transportation experience
Working Conditions:
Primarily indoors
Primarily Office Environment
Sitting for long periods of time
Working standard weekly shift plus rotating on-call nights/weekends
Coleman Worldwide Moving Benefits for Employees (not applicable for seasonal employees if not stated):
40 hours of VACATION PAY after 1-year employment
Array of voluntary health benefits including but not limited to (Health, Dental, Vision, 401k, and more)
6 paid holidays after 90 days for Full Time employees (Seasonal Included)
Referral Bonus Programs
Coleman Worldwide Moving (and affiliated companies) (collectively "CWM") is an equal opportunity and affirmative action employer. Policy prohibits discrimination or harassment on the basis of race, color, religion, national origin, ancestry, sex, age, marital status, familial status, pregnancy, genetic information, sexual orientation, disability, veteran status or other protected status. CWM will continue to support and promote equal employment opportunity, human dignity, and cultural diversity. This policy applies to all personnel matters such as compensation, benefits, transfers, Company sponsored training, education, and social and recreational programs. This commitment is made by CWM in accordance with federal, state, and/or local laws and regulations
Only applications submitted within three months of the review period will be considered for employment. Please submit another application for further review after the review period elapses.
Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!
Coleman Worldwide Moving (and affiliated companies) (collectively “CWM”) is an equal opportunity and affirmative action employer including disabled and veterans. Our policy prohibits discrimination or harassment based on any protected characteristic. CWM will continue to support and promote equal employment opportunity, human dignity, and cultural diversity. This policy applies to all personnel matters such as compensation, benefits, transfers, Company sponsored training, education, and social and recreational programs. This commitment is made by CWM in accordance with federal, state, and/or local laws and regulations.