Responsibilities
- Assist the infrastructure team in operating a large network of Point of Presence (PoPs) around the world hosting edge services, including traffic acceleration, CDN cache, and gaming.
- Build metrics, tools, automations, visualizations, and monitors to facilitate the operation and optimization of the edge services.
- Build insights through statistical analysis to help drive targeted deployments to expand the coverage of our global infrastructure.
- Analyze, design, and implement solutions at the system level to remove bottlenecks and improve edge service performance.
- Participate in technical operations and rotations in response to performance and reliability issues.
Qualifications
Must have a Master's degree in Computer Science, Engineering (any), Information Technology, or a related field, and 1 year of related work experience; OR a Bachelor's degree in Computer Science, Engineering (any), Information Technology, or a related field, and 3 years of related work experience.
Of the required experience, must have 1 year of experience in each of the following:
- Providing functionality and reliability support for critical site components by measuring and monitoring availability, latency, and overall system health, including performance tuning and troubleshooting;
- Monitoring system activity and resolving system issues;
- Coordinating and monitoring data services operations, including SLA management and system deployment;
- Analyzing error logs to identify issues and working with service owners to resolve issues, document their origins, and develop future prevention mechanisms; and
- Creating and maintaining clear runbook instructions for services to use for alerts, troubleshooting, and resolution.
Employer: TikTok U.S. Data Security Inc.
Type: Full time, 40 hours/week
Location: Bellevue, WA
Salary Range: $137750 - $237500 per year
To apply, and for information on benefits offered, visit: https://careers.tiktok.com/ and type Job ID A82921 in search bar. Contact lpresumes@tiktokusds.com if you have difficulty applying through our website.