Closes: 5/19/24 - Spokane, WA - Full-time/Hourly
Wage: $26.00-$27.00 p/h DOE
Employment Benefits: https://discovergoodwill.org/benefits/
NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you.
Summary:
The SSVF/CSI SOAR Benefits Specialist will report to the General Manager, work with participants in the SSVF/CSI (Supportive Services for Veteran Families/Collaborative SOAR Initiative) & HEN (Housing & Essential Needs) programs, & must be able to work in the community & meet homeless participants where they are, including in the woods, under bridges, & in abandoned houses. Applicants will be required to become SOAR Certified within 30 days of hire.
Education &/or Experience:
Bachelor's degree from four-year college or university in human services field; at least 2 years of experience working directly with individuals experiencing homelessness who have mental illness &/or are dually diagnosed.
Essential Duties & Responsibilities include the following:
Monitor SAMHSA (Substance Abuse & Mental Health Service Administration) & Washington State SOAR for revisions & updates. Recommend changes to Goodwill SOAR Policies & Procedures to the General Manager within 30 days of policy change(s).
Refer all external communications from partner agencies & SOAR providers to the General Manager. Provide monthly updates & reports to the General Manager on internal SOAR activities to include the provision of technical assistance to Program/Case Managers.
Work with referral sources & community partners to identify SSVF or HEN candidates through team meetings, outreaches, & referrals.
Initiate paperwork with participants as referred to program by filing initial documentation of representation with SSA office.
Gather medical records & other information to complete SSI/SSDI applications.
Write SOAR Medical Summary Reports for participant applications.
Accompany participants to appointments at the Social Security Administration.
Coordinate visits to medical doctors, psychiatrists, & other specialists to obtain evidence for SOAR applications.
Coordinate case management services with partners & SSVF/HEN team to help with providing case management services to participants when needed.
Use sound mental reasoning, sound judgment, & have ability to respond calmly & effectively in a crisis-situation while respecting & valuing all clients, regardless of circumstances, behavior, or need.
Show a strong commitment to maintain confidentiality in all assignments as directed, maintaining appropriate boundaries with clients & landlords.
Complete & maintain required handwritten & computer-based records, files, correspondence, & statistics in a timely, thorough, accurate, & legible manner.
Compile, prepare, & maintain & provide narrative reports & presentations as required.
May be required to work a variety of shift.
Ability to prioritize multiple tasks & meet frequent deadlines.
Experience engaging with a diverse population & ability to respond appropriately to crisis situation.
Familiarity with Social Security Administration's Blue Book listings.
Good writing skills & the ability to analyze extensive data & create written reports with accuracy & brevity.
Cursory knowledge of medical & psychiatric terminology & ability to write using same.
Ability to maintain professional boundaries & engagement skills with a challenging population & in non-traditional work conditions.
Experience with providing outreach & successful engagement to a diverse population, includes working with clients, developing trust, & conducting interviews in non-traditional settings & unstructured environments.
Frequent travel by foot, car, or other means appropriate to making contact with population.
Perform all responsibilities in service to Goodwill's mission, vison, & values, & to assist participants in ways that aspire to programmatic & administrative excellence.
Other duties as assigned.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://www.applicantpro.com/j/3325334-31145