Job DescriptionProvide customer service for Government Client in the IT Life Cycle Management branch. Perform a variety of property disposal, control and advisory activities such as advising on the destruction, demilitarization or abandonment of property; ensuring proper handling, storage and accountability of excess or surplus property to prevent damage, loss, or personal injury.
Asset Management / Inventory / Troubleshooting
Perform a variety of property disposal, control and advisory activities such as advising on the destruction, demilitarization or abandonment of property; ensuring proper handling, storage and accountability of excess or surplus property to prevent damage, loss, or personal injury.
Maintain records of all activities and processes pertaining to the life cycle management inventory with a high level of accuracy.
Prepare property for shipment to DRMO and recycling centers.
Inventory management, shipment receipts, and the ability to lift 70 lbs. solo or 150 lbs. in a 2-man lift
Basic hardware and software troubleshooting
Operate forklift
Work closely with contractor and government personnel to identify and resolve basic to complex issues.
Be the primary interface to the assigned department(s) government users from within the IT organization
Processes & Procedures / Documentation
Provide monthly reports on inventory
Assist with developing SOPs, user instructions, and manuals
Assist in the development of user training materials, provide user training
Review, route, update, resolve tickets for customer issues
Miscellaneous
Subcontractor is not excluded from providing labor in support of other Task Areas as required, if it is deemed to be in the best interests of the Program.
Must perform other duties as assigned at the discretion of management on a temporary or extended basis
Education
High school diploma or equivalent
Experience
Two (2) years IT experience is desired
Licenses/ Certification/ Registration
Proof of U.S. citizenship
Ability to obtain a DoD Secret Security Clearance. Strong preference given to candidates who meet all job requirements and possess an active DoD Secret clearance.
CompTIA certification desired.
Special knowledge, skills, & abilities
Knowledge of basic data security principals
Ability to safely operate government vehicles to transport assets around PSNS and between commands
Good mechanical aptitude and spatial reasoning
Ability to work with various hand and power tools for data storage removal and preparing for shipment
Knowledge of cargo loads securing a plus
SKT, Inc. is an AA/EEO/Veteran/Disabled employer. For a general description of benefits, please visit:
S&K Technologies, Inc. is an AA/EEO/Veteran/Disabled Preference Employer