Job DescriptionChoice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choicehas more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choiceto meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privilegesloyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit.
The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
The Radisson Hotel Seattle Airport, located across the street from Seattle-Tacoma International Airport (SEA), is looking for a passionate Banquet Manager who ready to deliver exceptional service to our guests.
Our exciting and fast paced Hotel offers a break from the repetition, with no two days that are ever the same. We are proud to offer package that includes competitive pay, generous vacation package, 8 paid holidays, and excellent benefit package for fulltime employees.
PAY DETAILS:
Salary of $68,000-$70, 000
We are also offering a $500 signing bonus after the completion of the 90-day probationary period.
Key Responsibilities:
Organizes functions and events for hotel clients o Assists guest in organizing functions within hotel ability
Consistently uses banquet process and follows brand standards o Schedules staff to provide coverage for banquet events
Communicates with event hosts/clients throughout event
Accurate and detailed post event billing
Directs banquet setup and scheduling
Leads Banquet Event Order (BEO) meetings on a weekly basis
Reviews BEO's for errors and makes corrections
Anticipates banquet scheduling and supply needs based on BEO's and forecasting o regularly with Sales, Catering, and Kitchen to coordinate events
Inspects Banquet Rooms to ensure setup meets client expectations
Tracks banquet supplies and makes orders
Reviews contracts with banquet vendors
Orders linens, food products, equipment, and other banquet supplies to meet department needs
Leads quarterly inventories
Develops and implements strategies and practices which support employee engagement
Develops and recruits the human resources necessary to achieve hotel and Management Services' goals
Directs the development and implementation of strategies and practices which support employee engagement throughout the hotel
Oversees all facets of human resources management including the recruitment and selection, training & development, compensation, recognition and performance management of the work force
Takes active role in recruitment and selection of qualified candidates
Communicates performance expectations and provides employees with on-going feedback
Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
Drives employee engagement through the creation and implementation of departmental action plans
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
Communicates and reinforces the vision for customer service to all managers, supervisors and employees
Creates an environment that encourages employees to provide the service brand behavior hospitality and teamwork
Ensures that all minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees o Ensures that the hotel delivers 100% Guest Satisfaction by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions
Creates an environment that provides employees with the tools, training and environment they need to deliver the service brand behavior and teamwork
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest
Requirements/Skills
Minimum of three year of food and beverage/hospitality leadership experience required
High school diploma required, bachelor's degree preferred
Banquet, event, or other relevant experience required
Able to utilize payroll systems, and transferrable knowledge of spreadsheet, word processing and other computer-based programs
Excellent written and verbal communication skills
Able to work a flexible schedule, including weekends and holidays
Ability to obtain and hold a valid Bartender's License required
Must meet minimum age to serve alcohol based on applicable state law
Physical Demands
Required to stand, sit, and walk for extended periods of times Lift, carry, or otherwise move and use of force or exertion up to 75 lbs.
Use of manual dexterity of common office equipment; such as but not limited to, computers, printers, phones ect.
Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.