Overview: A local moving and storage company is seeking a part-time Front Office Support. As Front Office Support you will play a crucial role in ensuring smoother operations and excellent customer experiences.
JOB DUTIES:
- Professionally administer all incoming calls
- Ensure phone calls are directed accordingly
- Greeting guests in a professional, friendly, and hospitable manner
- Opening and closing visitor area
- Performing a variety of clerical duties: faxing, scanning, filing, data entry
- Preparing correspondence and reports
- Processing daily paperwork and all tasks related
- Keeping paperwork flow on schedule
- Updating and following through with delegated tasks to ensure progress to deadlines
- Distributing previous days daily paperwork
- Setting estimate appointments and all tasks related
- Ensuring customers are well-informed on any current products and services
- Mailing of documents, postcards, etc.
- Overseeing over the counter sales of materials
- Assisting other departments as needed
- Any other tasks as given or assigned
Requirements:
- 1+ years customer service and sales experience
- Excellent phone etiquette
- Ability to multi-task
- Excellent verbal communication skills
- Ability to work with minimal supervision
- Knowledge of Microsoft Office Suite
Hours/Shift:
Part-time, Monday-Friday, 8:00AM-1:00PM
Pay:
$18-$20/hour DOE
Express is an Equal Opportunity and E-Verify Employer.