Job DescriptionCustomer Service Supervisor
Location : Location
US-WA-Chelan
Location : Address
101 E Johnson Ave
Location : City
Chelan
Location : State/Province
WA
ID
2024-2659
Category
Retail Banking
Position Type
Full Time
Min
USD $41,364.00/Yr.
Max
USD $56,052.00/Yr.
Min
USD $41,364.00/Yr.
Max
USD $56,052.00/Yr.
Job Summary
We are seeking a fun and friendly individual who thrives on providing excellent customer service and has the desire to assist in leading a winning team. The position of Customer Service Supervisor (CSS) is responsible for providing courteous and efficient service by assisting in branch business including; deposit operations, staff training/mentoring, scheduling, compliance, and leading the staff to uphold WaFd Bank's sales and service culture.
Qualifications
The position requires previous experience in a financial services environment and 1-3 years of previous customer service experience. The ideal candidate must have the ability to provide a high-level of accuracy with excellent attention to detail, and excellent writing, verbal, and communications skills. Additionally, the applicant must have strong keyboard skills (speed and accuracy), strong computer application/navigation skills, and the ability to effectively use a variety of information resources (e.g., wiki, knowledge or content management). Bi-lingual (Spanish/English) desired. This is a full-time position; 8 hours a day, 5 days a week. Work schedule includes evenings, Saturday and Sunday hours.
Benefits
At WaFd Bank you get all of these great benefits!
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Bonus programs
Generous 7% 401(k) employer matching*
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375.
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
Pay Transparency Nondiscrimination Provision - click here for more information
EEO Policy Statement - WaFd Bank
Requisition Post Information* : Posted Date
4/5/2024
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375