Job DescriptionDescription
POSITION SUMMARY:
The Senior Cloud Support Engineer performs a variety of tasks related to designing, planning, managing, maintaining, and supporting cloud-based applications and infrastructure. Supporting multiple cloud providers, AWS and Azure, and other technical platforms like M365 and Databricks.
PLEASE NOTE: We are seeking candidates who can work in Pacific Time Zone (PST)
RESPONSIBILITIES:
Design and Planning: Design and plan cloud infrastructure and solutions. This includes understanding the customer's needs and requirements, and designing a cloud solution that meets those needs.
Implementation and Deployment: Implement and deploy the designed cloud solution. This includes setting up the cloud infrastructure and configuring cloud services.
System Management and Maintenance: Holistically manage and maintain the cloud infrastructure and applications. This includes monitoring system performance, troubleshooting issues, and ensuring that the cloud services are running smoothly and efficiently.
Security Management: Holistically manage the security of the cloud infrastructure and applications. This includes implementing security measures, monitoring threats, and responding to security incidents.
Backup and Recovery: Holistically manage data backup and recovery processes.
Performance Optimization: Optimize the performance of the cloud infrastructure and applications. This includes optimizing resource usage, improving system performance, and ensuring that the cloud services are delivering optimal performance.
Cost Management: Holistically manage the cost of the cloud services. This includes monitoring and controlling the cost of cloud services and optimizing the use of resources to reduce costs.
Compliance and Governance: Ensure that the cloud infrastructure and applications comply with relevant laws, regulations, and organizational policies.
Collaboration and Communication: Work closely with other IT professionals, such as network engineers, system administrators, and software developers, to ensure that the cloud services are integrated and aligned with the organization's IT strategy.
SKILLS & QUALIFICATIONS REQUIRED:
The ideal candidate must have a minimum of 5 years of experience working in a similar capacity (cloud engineering).
The ideal candidate must have a minimum of 3 years of experience with AWS and Azure; must have certifications with those cloud providers.
The ideal candidate must have minimum 3 years of hands-on system management.
The ideal candidate must be hands on with Python, bash and PowerShell.
Must have excellent communication skills, both verbal and written.
SKILLS & QUALIFICATIONS PREFERRED:
HITRUST experience.
GCP experience.
Experience with M365
Experience with Databricks.
Infrastructure as Code (IaC) experience, especially with Terraform.
Kubernetes and Containers-as-a-Service (CaaS) experience.
AI/ML experience.
LOCATION:
This is a remote position. This job posting is expected to close on March 30th, 2024.
COMPENSATION:
The salary range for this role is $96,000 to $194,000, depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc.
BENEFITS:
At Milliman, we focus on creating an environment that recognizes - and meets - the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:
Medical, dental and vision coverage for employees and their dependents, including domestic partners.
A 401(k) plan with matching program, and profit sharing contribution.
Employee Assistance Program (EAP).
A discretionary bonus program.
Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked.
Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period.
A minimum of 8 paid holidays.
Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage.
Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs.
ABOUT MILLIMAN:
Independent for over 70 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.
Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.
EQUAL OPPORTUNITY:
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Milliman is an equal opportunity employer
Our company, with the full support of our Chief Executive Officer, is fully committed to the maximum utilization of all human resources and the goals of Equal Employment Opportunity and Affirmative Action. We recruit, hire, train, and promote, and consider qualified applicants for employment, in all job titles without regard to age, ancestry, citizenship status, color, creed, familial status, genetic information, marital status, national origin, political ideology, race, religion, sex, sexual orientation, gender identity, status as an individual with a disability, or veteran status, including qualified disabled veterans, Armed Forces service medal veterans, recently separated veterans, and active duty wartime or campaign badge veterans; and shall not discriminate against any individual, or any other characteristic protected by law.
Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.