Hotel General Manager:Ensure all decisions are made in the best interest of the hotels and management, develop improvement actions, carry out costs savings, closely monitor reports on a daily basis and take decisions accordingly, provide effective leadership to hotel team members, corporate client handling, and take part in new client acquisition.
Optimize the revenue based on demand, oversee the distribution strategy and manage daily operations, create pricing strategies, and competition analysis, track hotel revenue, manage budgets, analyze channels, market segments reviews, reports, and more.
Hire, train, supervise staff, and manage employee schedules. Hold regular meetings with all heads of departments. Ensure full compliance with hotel and franchise operating controls, policies, procedures, and service standards.
Track reviews and manage hotels’ online presence, ensure guest queries receive a timely response, pay close attention to guests’ requirements, and review feedback to better serve guests.