Job DescriptionCustomer Service Representative (LAKEWOOD, WA)
Staffmark is hiring a Warehouse / Customer Service Representative for our Lakewood warehouse! This large global logistics company is seeking an experienced and motivated individual to help keep the operation running smooth! This in office position has the perfect schedule and a great starting rate! Don't miss out on this opportunity!
We are interviewing for this position now and will fill it immediately, Don't wait, APPLY now!
Hours:
Monday-Friday 6:00am - 2:30pm On site work.
O/T and weekend work required on an as needed basis depending on the daily workloads.
Shift times may vary.
Pay and Benefits:
$20.00 per hour
Medical, Dental, Vision, Term Life Insurance and Short Term Disability available.
Job Duties:
Answering and directing phone calls
Filing and organizing
Microsoft Office Proficient in Outlook, Excel, Word
Customer communication via phone and email
Attention to details and deadlines
Yard checks and driver check-in's
Provide accurate and detailed reporting to the customer, Leadership and facility.
Verify all delivery orders and bills of lading have been received and are correct
Check that data is correct in the system and input any missing data
Ensure that the WMS system is updated and accurate
Ensure that all documentation is processed in a timely manner
Record all customs clearance received from the broker daily.
LTL scheduling
Maintain various documents on paper and electronically
Collaborate with Customer Service Representatives regarding specific accounts
Provide constant & accurate communication between customer, Operations and yard teams.
Perform customer billing and process any documentation needed to provide back up for all accounting and customer accounting teams.
Make sure all diversion are accounted for and documented properly.
Key Responsibilities:
Organizational skills, meticulous flow-through skills
Excellent verbal and written communication skills
Proficient in Microsoft Word and Excel
Ability to work nights, holidays, and weekends may be required
Must be assertive self-starter
1 year similar experience required.
To qualify for an interview, you must complete an Excel Skills test!
Apply now! Please email your updated resume to Alice.Irby@Staffmark.com!
Office jobs near me - Lakewood, WA
Questions? Text Alice at 253.346.1964
Staffmark makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, ancestry, medical condition, age, marital status, national origin, citizen status, political affiliation, union membership, genetic information, physical or mental disability, veteran status, denial of medical or family leave, pregnancy or pregnancy disability leave or any other protected group status as defined by federal, state or local law. We will provide reasonable accommodations throughout the application or interviewing process. If you require a reasonable accommodation, contact us. Staffmark is an E-verify employer.