Summary: To provide Food and Beverage service to all Patrons in a timely and professional manner, while upholding all state and Casino alcohol regulations.
Qualifications:
- Prior guest service experience preferred
- Must be 21 years of age
- Liquor knowledge preferred
- Acquire Food Handlers permit within 30 days of hire
- Must successfully complete 90 day probationary/training period to maintain employment
License Requirements:
- Class II Gaming License, Food Handlers Permit, MAST card
Essential Job Functions:
- Promotes outstanding guest service
- Keep work area stocked and cleaned at all times
- Engage with guests in a prompt timely manner
- Delivers beverages and food to guests
- Must be able to work flexible hours i.e. holidays and weekends
- Work in a fast-paced team driven environment
- Represent the Silver Reef Casino, Resorts values and standards while on property
- Properly follow Casino and state regulations related to alcohol and health code compliance
- Responds appropriately to customer complaints/suggestions and brings issues to the attention of a Supervisor
- Handles, counts money following the policies and guidelines set by the Silver Reef Casino
- Completes end of shift side work
- Perform any assigned or delegated duties by Supervisor or Manager
Physical/Mental Requirements:
- Frequently lifting and carrying trays up to a maximum of 25 lbs.
- Frequently smelling, tasting, bending, stooping
- Occasionally lifting/carrying up to 50 lbs.
- Work with POS system
Working Conditions:
- Fast paced noisy environment
- Subjected to smoking environment
- Temperature controlled environment
- Subjected to various food odors