Job DescriptionAt the heart of Radisson Hotel Group Americas is our brand promise, Every Moment Matters. More than just our motto, it's how we do business and who we are at our core. We firmly believe that our people are at the center of our success, so we strive to provide a meaningful employment experience with a focus on developing our team's talents.
Radisson Hotel Group Americas is proud to be one of the world's leading hotel groups, with nine distinctive hotel brands featuring more than 600 hotels throughout the US, Canada, and Latin America. Our portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson.
Country Inn & Suites by Radisson, Seattle-Bothell
19333 N Creek Pkwy
Bothell, WA 98011
The Country Inn & Suites is seeking an energetic and detail-oriented Bartender/Server who is looking to be a part of our fun and dynamic hotelrestaurant environment.
Compensation starts at$17.00/hr + tips, with benefits and potential for growth into otherrestaurant or banquetroles.Bartenders and Serversare an essential part of our restaurant team. In addition to maintaining overall organization and cleanliness of our dining area, you also provide exceptional service while listening to guests needs and service crafted cocktails and food in a professional manner that will exceed our guest's expectations. Shifts are typically 4:30pm - 10:30pm on average.
We are also offering a$1,000 signing bonusafter the completion of our probationary period!
Key Responsibilities
Pleasantly greeting our guests as they approach the bar; promoting house drinks and utilizing up-selling skills to maximize revenues
Preparing beverages requested by customers, adhering to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs
Setting up the bar including all liquor, mixers, ice, garnishes, glassware and supplies
Performing pre-shift and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.)
Maintains knowledge of bar inventory and wine selection to respond properly to customer questions
Inventorying unused liquor and beverages, ensuring that all liquor is properly secured before, during, and at close of shift
Maintaining a complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink
Making appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction
Stocks beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce based on projections from the daily functions sheet
Inspecting the bar daily for cleanliness and attractiveness and inspecting all equipment and machinery for proper operation
Ensuring the proper cleaning of the bar area
Promoting teamwork and quality service through daily communication and coordination with other departments
Adheres to legal and/or Radisson policies and standards
Understands and follows the laws and guidelines for beverage service
Checks guests for proper identification, manages method of payment, and serves alcohol according to State, Federal and corporate liquor regulations.
Alert Management of any service and/or safety issues
Handles cash, checks and/or credit cards in accordance with Hotel policies
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest
Requirements/Skills
Minimum one year restaurant bartending experience, preferably in an upscale high volume environment
Must meet minimum age to serve alcohol based on applicable state law
Formal bartending training preferred
Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, preparation methods and garnishments
Knowledge of local, state and federal liquor laws and regulations
Thorough understanding of safe and perceptive service
Excellent customer service and verbal communication skills
Ability to do basic math and handle cash
Ability to work with Point of Sale systems
Highly organized - demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time
Able to work a flexible schedule, including weekends and holidays
Physical Demands
Ability to transport up to 50 lbs occasionally through a crowded room on a continuous basis throughout the shift
Ability to stand for long periods of time
Ability to hear with 100% accuracy with correction
Ability to stand and exert well paced mobility for an eight (8) hour shift
Ability to lift, pull, push up to 70 pounds on an ongoing basis
Must be able to squat, bend, kneel and twist on an ongoing basis
Occasional lifting of up to 50 pounds
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.
Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.