Job ID: 204322943
Do you:Believe the way to break the spirit of poverty is through the dignity of work?Want to support a team of professionals who help people in poverty connect to employment at family supporting wages?Feel truly motivated to make a positive impact on every guest's day?Want to make a “Best place to work” better?
As a Guest Resource Specialist, every day is a chance to exceed expectations and set a new standard of first impressions by delivering an array of guest services at the WorkSource Columbia Basin (WSCB). The Guest Resource Specialist (GRS) is responsible for ensuring the quality of every guest’s experience at the Center. The GRS will provide first point of contact customer service, front desk greeting activities and one-on-one, Resource Area facilitated guest services to all WSCB guests. The stability of this position depends directly upon excellence in individual employee performance, team performance and goal attainment. This is a project-based position from 2/1/19 until 6/30/19.A successful Guest Resource Specialist will be a warm and friendly smile, the go-to person for questions and concerns, able to work well under pressure while acting quickly and effectively, able to anticipate needs, demonstrate cooperative behavior, and demonstrate strong initiative. Our Guest Resource Specialists work in a collaborative relationship with management, partners, and front line staff to meet goals of the program and fund source. In this role you will need an eye for innovative ways to stand out and constantly improve, flexibility, and an internal drive to delve deep into the customer service world.As a Guest Resource Specialist, a day might include the following:
Breaking the spirit of poverty through the dignity of work
Job: Guest Resource SpecialistPrimary Location: Kennewick, WAStatus: Full Time, Non-Exempt. This is a project-based position from 2/1/19 until 6/30/19.Education Level: High School DiplomaExperience: 1 YearSalary: $37,000 annualRecruitment Closing Date: January 25, 2019 at 12:00 PM or until filled