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Telecommunications Equipment Installers and Repairers, Except Line Installers

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Install, set up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.

Related: Audiovisual Equipment Installers & Repairers Electrical & Electronics Repairers, Commercial & Industrial Equipment Radio, Cellular, & Tower Equipment Installers & Repairers Telecommunications Engineering Specialists Telecommunications Line Installers & Repairers

Industries: Media & Communication Construction

Summary
Details

Perform routine maintenance on equipment, including adjusting and lubricating components and painting worn or exposed areas.
Provide input into the design and manufacturing of new equipment.
Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
Repair or replace faulty equipment, such as defective and damaged telephones, wires, switching system components, and associated equipment.
Drive crew trucks to and from work areas.
Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures.
Note differences in wire and cable colors so that work can be performed correctly.
Maintain computer and manual records pertaining to facilities and equipment.
Remove and replace plug-in circuit equipment.
Demonstrate equipment to customers and explain its use, responding to any inquiries or complaints.
Collaborate with other workers to locate and correct malfunctions.
Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
Clean and maintain tools, test equipment, and motor vehicles.
Remove and remake connections to change circuit layouts, following work orders or diagrams.
Dig holes or trenches as necessary for equipment installation and access.
Perform routine maintenance on equipment, including adjusting and lubricating components and painting worn or exposed areas.
Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
Designate cables available for use.
Test connections to ensure that power supplies are adequate and that communications links function.
Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
Measure distances from landmarks to identify exact installation sites for equipment.
Install updated software and programs that maintain existing software or provide requested features, such as time-correlated call routing.
Perform routine maintenance on equipment, including adjusting and lubricating components and painting worn or exposed areas.
Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
Examine telephone transmission facilities to determine requirements for new or additional telephone services.
Enter codes needed to correct electronic switching system programming.
Remove loose wires and other debris after work is completed.
Program computerized switches and switchboards to provide requested features.
Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
Clean and maintain tools, test equipment, and motor vehicles.
Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.
Clean and maintain tools, test equipment, and motor vehicles.
Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
Inspect equipment on a regular basis to ensure proper functioning.
Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
Perform database verifications, using computers.
Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.

Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Instructing
- Teaching people how to do something.
Service Orientation
- Looking for ways to help people.
Management of Material Resources
- Managing equipment and materials.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Science
- Using scientific rules and strategies to solve problems.
Speaking
- Talking to others.
Negotiation
- Bringing people together to solve differences.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Time Management
- Managing your time and the time of other people.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Writing
- Writing things for co-workers or customers.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Persuasion
- Talking people into changing their minds or their behavior.
Installation
- Installing equipment, machines, wiring, or computer programs.
Operation and Control
- Using equipment or systems.
Systems Evaluation
- Measuring how well a system is working and how to improve it.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Management of Financial Resources
- Making spending decisions and keeping track of what is spent.
Reading Comprehension
- Reading work-related information.
Active Learning
- Figuring out how to use new ideas or things.
Social Perceptiveness
- Understanding people's reactions.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Repairing
- Repairing machines or systems using the right tools.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Coordination
- Changing what is done based on other people's actions.
Quality Control Analysis
- Testing how well a product or service works.
Technology Design
- Making equipment and technology useful for customers.
Programming
- Writing computer programs.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Mathematics
- Using math to solve problems.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.

Problem Sensitivity
- Noticing when problems happen.
Speed of Closure
- Quickly knowing what you are looking at.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Fluency of Ideas
- Coming up with lots of ideas.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Oral Expression
- Communicating by speaking.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Deductive Reasoning
- Using rules to solve problems.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Oral Comprehension
- Listening and understanding what people say.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Time Sharing
- Doing two or more things at the same time.
Finger Dexterity
- Putting together small parts with your fingers.
Sound Localization
- Noticing the direction that a sound came from.
Speech Clarity
- Speaking clearly.
Written Expression
- Communicating by writing.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Selective Attention
- Paying attention to something without being distracted.
Category Flexibility
- Grouping things in different ways.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Trunk Strength
- Using your lower back and stomach.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.
Near Vision
- Seeing details up close.
Far Vision
- Seeing details that are far away.
Night Vision
- Seeing at night or under low light.
Written Comprehension
- Reading and understanding what is written.
Spatial Orientation
- Knowing where things are around you.
Information Ordering
- Ordering or arranging things.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Speech Recognition
- Recognizing spoken words.
Originality
- Creating new and original ideas.
Memorization
- Remembering words, numbers, pictures, or steps.
Visualization
- Imagining how something will look after it is moved around or changed.
Manual Dexterity
- Holding or moving items with your hands.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Hearing Sensitivity
- Telling the difference between sounds.
Flexibility of Closure
- Seeing hidden patterns.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Speed of Limb Movement
- Quickly moving your arms and legs.
Static Strength
- Lifting, pushing, pulling, or carrying.
Explosive Strength
- Jumping, sprinting, or throwing something.
Stamina
- Exercising for a long time without getting out of breath.

Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Education

Postsecondary certificate

Work Experience

No work experience

Training

1 to 12 months on-the-job training

Education and Training Opportunities

Washington Annual Salary

73140/yr

Washington Hourly Wage

35.17/hr

Currently Employed

4,350

Yearly Projected Openings

440

Realistic: People interested in this work like activities that include practical, hands-on problems and solutions. They do well at jobs that need:

Dependability
Integrity
Attention to Detail
Cooperation
Adaptability/Flexibility
Analytical Thinking

Adjustable wrenches
Cable splicing kits
Circuit tester
Circuit tracers
Diagonal cut pliers
Fiber optic fault locators
Flashlight
GFI circuit testers
Hex keys
Insulated scissors
Insulated screwdriver
Ladders
Longnose pliers
Multimeters
Network punchdown tool
Nut drivers
Personal computers
Portable data input terminals
Screwdrivers
Slip joint pliers
Stripping tools
Tablet computers
Tape measures
Telephone test set
Utility knives
Voice data video cable tester
Voltage or current meters
Wire cutters
Wire or cable cutter
Wire-stripping pliers

Analytical or scientific software
Communications server software
Computer aided design CAD software
Electronic mail software
Expert system software
Geographic information system
Industrial control software
Internet protocol IP multimedia subsystem software
Network security and virtual private network VPN equipment software
Office suite software
Operating system software
Presentation software
Spreadsheet software
Web platform development software
Word processing software

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Telecommunications Equipment Installers and Repairers, Except Line Installers

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