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Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of postsecondary education.
  • Summary

  • Details

  • Work Activities

    • Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.
    • Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments.
    • Answer customers' questions about products, prices, availability, or credit terms.
    • Visit establishments to evaluate needs or to promote product or service sales.
    • Contact new or existing customers to discuss how specific products or services can meet their needs.
    • Maintain customer records, using automated systems.
    • Complete expense reports, sales reports, or other paperwork.
    • Present information to customers about the energy efficiency or environmental impact of scientific or technical products.
    • Inform customers about issues related to responsible use and disposal of products, such as waste reduction or product or byproduct recycling or disposal.
    • Identify prospective customers, using business directories, leads from existing clients, participation in organizations, or trade show or conference attendance.
    • Verify that delivery schedules meet project deadlines.
    • Stock or distribute resources, such as samples or promotional or educational materials.
    • Study documentation or other information for new scientific or technical products.
    • Provide feedback to product design teams so that products can be tailored to clients' needs.
    • Sell technical and scientific products that are environmentally sound or designed for environmental remediation.
    • Advise customers on product usage to improve production.
    • Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments.
    • Compute customer's installation or production costs and estimate savings from new services, products, or equipment.
    • Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
    • Visit establishments to evaluate needs or to promote product or service sales.
    • Provide customers with ongoing technical support.
    • Sell service contracts for technical or scientific products.
    • Stock or distribute resources, such as samples or promotional or educational materials.
    • Initiate sales campaigns to meet sales and production expectations.
    • Negotiate prices or terms of sales or service agreements.
    • Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
    • Verify accuracy of materials lists.
    • Prepare sales presentations or proposals to explain product specifications or applications.
    • Quote prices, credit terms, or other bid specifications.
    • Prepare and submit sales contracts for orders.
    • Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
    • Verify customer credit ratings.
    • Prepare and submit sales contracts for orders.
    • Complete expense reports, sales reports, or other paperwork.
    • Present information to customers about the energy efficiency or environmental impact of scientific or technical products.
    • Demonstrate the operation or use of technical or scientific products.
    • Consult with engineers regarding technical problems with products.
    • Arrange for installation and testing of products or machinery.
    • Visit establishments, such as pharmacies, to determine product sales.

    Skills

    • Reading Comprehension
      • Reading work-related information.
    • Speaking
      • Talking to others.
    • Systems Analysis
      • Figuring out how a system should work and how changes in the future will affect it.
    • Active Listening
      • Listening to others, not interrupting, and asking good questions.
    • Science
      • Using scientific rules and strategies to solve problems.
    • Troubleshooting
      • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
    • Mathematics
      • Using math to solve problems.
    • Social Perceptiveness
      • Understanding people's reactions.
    • Operations Analysis
      • Figuring out what a product or service needs to be able to do.
    • Programming
      • Writing computer programs.
    • Repairing
      • Repairing machines or systems using the right tools.
    • Time Management
      • Managing your time and the time of other people.
    • Learning Strategies
      • Using the best training or teaching strategies for learning new things.
    • Quality Control Analysis
      • Testing how well a product or service works.
    • Installation
      • Installing equipment, machines, wiring, or computer programs.
    • Management of Personnel Resources
      • Selecting and managing the best workers for a job.
    • Persuasion
      • Talking people into changing their minds or their behavior.
    • Critical Thinking
      • Thinking about the pros and cons of different ways to solve a problem.
    • Negotiation
      • Bringing people together to solve differences.
    • Active Learning
      • Figuring out how to use new ideas or things.
    • Judgment and Decision Making
      • Thinking about the pros and cons of different options and picking the best one.
    • Monitoring
      • Keeping track of how well people and/or groups are doing in order to make improvements.
    • Complex Problem Solving
      • Noticing a problem and figuring out the best way to solve it.
    • Operation and Control
      • Using equipment or systems.
    • Systems Evaluation
      • Measuring how well a system is working and how to improve it.
    • Coordination
      • Changing what is done based on other people's actions.
    • Operations Monitoring
      • Watching gauges, dials, or display screens to make sure a machine is working.
    • Technology Design
      • Making equipment and technology useful for customers.
    • Equipment Selection
      • Deciding what kind of tools and equipment are needed to do a job.
    • Equipment Maintenance
      • Planning and doing the basic maintenance on equipment.
    • Instructing
      • Teaching people how to do something.
    • Management of Material Resources
      • Managing equipment and materials.
    • Management of Financial Resources
      • Making spending decisions and keeping track of what is spent.
    • Writing
      • Writing things for co-workers or customers.
    • Service Orientation
      • Looking for ways to help people.

    Abilities

    • Manual Dexterity
      • Holding or moving items with your hands.
    • Dynamic Strength
      • Exercising for a long time without your muscles getting tired.
    • Visual Color Discrimination
      • Noticing the difference between colors, including shades and brightness.
    • Written Comprehension
      • Reading and understanding what is written.
    • Memorization
      • Remembering words, numbers, pictures, or steps.
    • Speed of Closure
      • Quickly knowing what you are looking at.
    • Flexibility of Closure
      • Seeing hidden patterns.
    • Perceptual Speed
      • Quickly comparing groups of letters, numbers, pictures, or other things.
    • Time Sharing
      • Doing two or more things at the same time.
    • Finger Dexterity
      • Putting together small parts with your fingers.
    • Static Strength
      • Lifting, pushing, pulling, or carrying.
    • Originality
      • Creating new and original ideas.
    • Inductive Reasoning
      • Making general rules or coming up with answers from lots of detailed information.
    • Reaction Time
      • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
    • Extent Flexibility
      • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
    • Category Flexibility
      • Grouping things in different ways.
    • Response Orientation
      • Quickly deciding if you should move your hand, foot, or other body part.
    • Number Facility
      • Adding, subtracting, multiplying, or dividing.
    • Wrist-Finger Speed
      • Making fast, simple, repeated movements of your fingers, hands, and wrists.
    • Control Precision
      • Quickly changing the controls of a machine, car, truck or boat.
    • Stamina
      • Exercising for a long time without getting out of breath.
    • Speech Recognition
      • Recognizing spoken words.
    • Hearing Sensitivity
      • Telling the difference between sounds.
    • Explosive Strength
      • Jumping, sprinting, or throwing something.
    • Auditory Attention
      • Paying attention to one sound while there are other distracting sounds.
    • Glare Sensitivity
      • Seeing something even if there is a glare or very bright light.
    • Depth Perception
      • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
    • Selective Attention
      • Paying attention to something without being distracted.
    • Written Expression
      • Communicating by writing.
    • Dynamic Flexibility
      • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
    • Gross Body Coordination
      • Moving your arms, legs, and mid-section together while your whole body is moving.
    • Multilimb Coordination
      • Using your arms and/or legs together while sitting, standing, or lying down.
    • Far Vision
      • Seeing details that are far away.
    • Night Vision
      • Seeing at night or under low light.
    • Oral Expression
      • Communicating by speaking.
    • Trunk Strength
      • Using your lower back and stomach.
    • Near Vision
      • Seeing details up close.
    • Rate Control
      • Changing when and how fast you move based on how something else is moving.
    • Oral Comprehension
      • Listening and understanding what people say.
    • Spatial Orientation
      • Knowing where things are around you.
    • Visualization
      • Imagining how something will look after it is moved around or changed.
    • Arm-Hand Steadiness
      • Keeping your arm or hand steady.
    • Speech Clarity
      • Speaking clearly.
    • Fluency of Ideas
      • Coming up with lots of ideas.
    • Problem Sensitivity
      • Noticing when problems happen.
    • Deductive Reasoning
      • Using rules to solve problems.
    • Mathematical Reasoning
      • Choosing the right type of math to solve a problem.
    • Speed of Limb Movement
      • Quickly moving your arms and legs.
    • Gross Body Equilibrium
      • Keeping your balance or staying upright.
    • Information Ordering
      • Ordering or arranging things.
    • Sound Localization
      • Noticing the direction that a sound came from.
    • Peripheral Vision
      • Seeing something to your side when your are looking ahead.

    Knowledge

    • Transportation
      • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
    • Design
      • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
    • Chemistry
      • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
    • Education and Training
      • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
    • English Language
      • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
    • Customer and Personal Service
      • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Public Safety and Security
      • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
    • Computers and Electronics
      • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    • Psychology
      • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
    • Sociology and Anthropology
      • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
    • Engineering and Technology
      • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
    • Administration and Management
      • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Production and Processing
      • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
    • Philosophy and Theology
      • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
    • Fine Arts
      • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
    • Communications and Media
      • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
    • Economics and Accounting
      • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
    • Sales and Marketing
      • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Telecommunications
      • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
    • Administrative
      • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    • Law and Government
      • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
    • History and Archeology
      • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
    • Building and Construction
      • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
    • Mechanical
      • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
    • Mathematics
      • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
    • Physics
      • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
    • Medicine and Dentistry
      • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
    • Therapy and Counseling
      • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
    • Personnel and Human Resources
      • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    • Food Production
      • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
    • Foreign Language
      • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
    • Geography
      • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
    • Biology
      • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

    Education

    Education
    Bachelor's degree
    Work Experience
    No work experience
    Training
    1 to 12 months on-the-job training

    Pay

    Washington Annual Salary
    130470/yr
    Washington Hourly Wage
    62.73/hr

    Washington Employment Trends

    Currently Employed
    13,580
    Yearly Projected Openings
    1540

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:
    • Integrity
    • Initiative
    • Cooperation
    • Dependability
    • Persistence
    • Stress Tolerance

    Tools

    • Notebook computers
    • Personal computers
    • Personal digital assistant PDAs or organizers
    • Tablet computers

    Technology

    • Access software
    • Accounting software
    • Analytical or scientific software
    • Business intelligence and data analysis software
    • Calendar and scheduling software
    • Customer relationship management CRM software
    • Data base management system software
    • Data base user interface and query software
    • Data mining software
    • Desktop publishing software
    • Development environment software
    • Document management software
    • Electronic mail software
    • Enterprise application integration software
    • Enterprise resource planning ERP software
    • Information retrieval or search software
    • Internet browser software
    • Internet protocol IP multimedia subsystem software
    • Network conferencing software
    • Network security and virtual private network VPN equipment software
    • Object or component oriented development software
    • Office suite software
    • Operating system software
    • Presentation software
    • Project management software
    • Sales and marketing software
    • Spreadsheet software
    • Transaction security and virus protection software
    • Video conferencing software
    • Video creation and editing software
    • Web page creation and editing software
    • Word processing software