Cashiers

• Summary

• Details

Work Activities

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Assist customers by providing information and resolving their complaints.
• Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
• Help customers find the location of products.
• Issue trading stamps, and redeem food stamps and coupons.
• Compute and record totals of transactions.
• Sort, count, and wrap currency and coins.
• Keep periodic balance sheets of amounts and numbers of transactions.
• Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
• Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Answer customers' questions, and provide information on procedures or policies.
• Request information or assistance, using paging systems.
• Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Issue trading stamps, and redeem food stamps and coupons.
• Post charges against guests' or patients' accounts.
• Compute and record totals of transactions.
• Compile and maintain non-monetary reports and records.
• Supervise others and provide on-the-job training.
• Offer customers carry-out service at the completion of transactions.
• Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
• Answer incoming phone calls.
• Answer customers' questions, and provide information on procedures or policies.
• Process merchandise returns and exchanges.
• Calculate total payments received during a time period, and reconcile this with total sales.
• Calculate total payments received during a time period, and reconcile this with total sales.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Weigh items sold by weight to determine prices.
• Supervise others and provide on-the-job training.
• Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
• Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
• Sell tickets and other items to customers.
• Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
• Cash checks for customers.
• Greet customers entering establishments.

Skills

• Complex Problem Solving
  • Noticing a problem and figuring out the best way to solve it.
• Management of Material Resources
  • Managing equipment and materials.
• Equipment Maintenance
  • Planning and doing the basic maintenance on equipment.
• Systems Evaluation
  • Measuring how well a system is working and how to improve it.
• Operation and Control
  • Using equipment or systems.
• Judgment and Decision Making
  • Thinking about the pros and cons of different options and picking the best one.
• Equipment Selection
  • Deciding what kind of tools and equipment are needed to do a job.
• Speaking
  • Talking to others.
• Learning Strategies
  • Using the best training or teaching strategies for learning new things.
• Mathematics
  • Using math to solve problems.
• Active Listening
  • Listening to others, not interrupting, and asking good questions.
• Science
  • Using scientific rules and strategies to solve problems.
• Management of Financial Resources
  • Making spending decisions and keeping track of what is spent.
• Reading Comprehension
  • Reading work-related information.
• Critical Thinking
  • Thinking about the pros and cons of different ways to solve a problem.
• Persuasion
  • Talking people into changing their minds or their behavior.
• Social Perceptiveness
  • Understanding people's reactions.
• Coordination
  • Changing what is done based on other people's actions.
• Programming
  • Writing computer programs.
• Quality Control Analysis
  • Testing how well a product or service works.
• Troubleshooting
  • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
• Operations Monitoring
  • Watching gauges, dials, or display screens to make sure a machine is working.
• Instructing
  • Teaching people how to do something.
• Negotiation
  • Bringing people together to solve differences.
• Operations Analysis
  • Figuring out what a product or service needs to be able to do.
• Systems Analysis
  • Figuring out how a system should work and how changes in the future will affect it.
• Time Management
  • Managing your time and the time of other people.
• Service Orientation
  • Looking for ways to help people.
• Technology Design
  • Making equipment and technology useful for customers.
• Repairing
  • Repairing machines or systems using the right tools.
• Management of Personnel Resources
  • Selecting and managing the best workers for a job.
• Monitoring
  • Keeping track of how well people and/or groups are doing in order to make improvements.
• Writing
  • Writing things for co-workers or customers.
• Active Learning
  • Figuring out how to use new ideas or things.
• Installation
  • Installing equipment, machines, wiring, or computer programs.

Abilities

• Fluency of Ideas
  • Coming up with lots of ideas.
• Inductive Reasoning
  • Making general rules or coming up with answers from lots of detailed information.
• Deductive Reasoning
  • Using rules to solve problems.
• Oral Comprehension
  • Listening and understanding what people say.
• Glare Sensitivity
  • Seeing something even if there is a glare or very bright light.
• Far Vision
  • Seeing details that are far away.
• Sound Localization
  • Noticing the direction that a sound came from.
• Reaction Time
  • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
• Speed of Limb Movement
  • Quickly moving your arms and legs.
• Dynamic Flexibility
  • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
• Selective Attention
  • Paying attention to something without being distracted.
• Oral Expression
  • Communicating by speaking.
• Arm-Hand Steadiness
  • Keeping your arm or hand steady.
• Peripheral Vision
  • Seeing something to your side when your are looking ahead.
• Hearing Sensitivity
  • Telling the difference between sounds.
• Trunk Strength
  • Using your lower back and stomach.
• Dynamic Strength
  • Exercising for a long time without your muscles getting tired.
• Depth Perception
  • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
• Speech Recognition
  • Recognizing spoken words.
• Multilimb Coordination
  • Using your arms and/or legs together while sitting, standing, or lying down.
• Written Expression
  • Communicating by writing.
• Control Precision
  • Quickly changing the controls of a machine, car, truck or boat.
• Information Ordering
  • Ordering or arranging things.
• Flexibility of Closure
  • Seeing hidden patterns.
• Written Comprehension
  • Reading and understanding what is written.
• Problem Sensitivity
  • Noticing when problems happen.
• Category Flexibility
  • Grouping things in different ways.
• Time Sharing
  • Doing two or more things at the same time.
• Mathematical Reasoning
  • Choosing the right type of math to solve a problem.
• Manual Dexterity
  • Holding or moving items with your hands.
• Memorization
  • Remembering words, numbers, pictures, or steps.
• Near Vision
  • Seeing details up close.
• Auditory Attention
  • Paying attention to one sound while there are other distracting sounds.
• Night Vision
  • Seeing at night or under low light.
• Speech Clarity
  • Speaking clearly.
• Wrist-Finger Speed
  • Making fast, simple, repeated movements of your fingers, hands, and wrists.
• Extent Flexibility
  • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
• Number Facility
  • Adding, subtracting, multiplying, or dividing.
• Visualization
  • Imagining how something will look after it is moved around or changed.
• Originality
  • Creating new and original ideas.
• Spatial Orientation
  • Knowing where things are around you.
• Static Strength
  • Lifting, pushing, pulling, or carrying.
• Gross Body Coordination
  • Moving your arms, legs, and mid-section together while your whole body is moving.
• Stamina
  • Exercising for a long time without getting out of breath.
• Explosive Strength
  • Jumping, sprinting, or throwing something.
• Finger Dexterity
  • Putting together small parts with your fingers.
• Speed of Closure
  • Quickly knowing what you are looking at.
• Perceptual Speed
  • Quickly comparing groups of letters, numbers, pictures, or other things.
• Visual Color Discrimination
  • Noticing the difference between colors, including shades and brightness.
• Gross Body Equilibrium
  • Keeping your balance or staying upright.
• Rate Control
  • Changing when and how fast you move based on how something else is moving.
• Response Orientation
  • Quickly deciding if you should move your hand, foot, or other body part.

Knowledge

• Economics and Accounting
  • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
• Production and Processing
  • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Food Production
  • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
• Computers and Electronics
  • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Education and Training
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Mathematics
  • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Physics
  • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
• Chemistry
  • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
• Psychology
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
• Design
  • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
• Foreign Language
  • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
• Medicine and Dentistry
  • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
• History and Archeology
  • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
• Geography
  • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
• Communications and Media
  • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
• Therapy and Counseling
  • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
• Law and Government
  • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Fine Arts
  • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
• Telecommunications
  • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
• Transportation
  • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
• Administration and Management
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Personnel and Human Resources
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Building and Construction
  • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
• Mechanical
  • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Philosophy and Theology
  • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
• Administrative
  • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Sales and Marketing
  • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Engineering and Technology
  • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
• Sociology and Anthropology
  • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
• Biology
  • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
• Public Safety and Security
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Education

Education

No formal educational credential

Work Experience

No work experience

Training

Less than 1 month on-the-job training

Education and Training Opportunities

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Education and Training Opportunities

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Pay

Washington Annual Salary

37300/yr

Washington Hourly Wage

17.94/hr

Washington Employment Trends

Currently Employed

70,430

Yearly Projected Openings

14110

Personality

Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:

• Dependability
• Cooperation
• Self Control
• Integrity
• Attention to Detail
• Social Orientation

Tools

• Bar code reader equipment
• Belt conveyors
• Cash registers
• Commercial use scales
• Desktop calculator
• Desktop computers
• Electronic funds transfer point of sale equipment
• Fluid regulators
• Laser printers
• Magnetic stripe readers and encoders
• Notebook computers
• Packaging compactors
• Personal computers
• Security cameras
• Ticket dispensing machines

Technology

• Accounting software
• Data base user interface and query software
• Internet browser software
• Medical software
• Office suite software
• Operating system software
• Point of sale POS software
• Spreadsheet software