Cashiers

• Summary

• Details

Work Activities

• Assist customers by providing information and resolving their complaints.
• Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
• Issue trading stamps, and redeem food stamps and coupons.
• Compute and record totals of transactions.
• Keep periodic balance sheets of amounts and numbers of transactions.
• Help customers find the location of products.
• Sort, count, and wrap currency and coins.
• Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
• Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Offer customers carry-out service at the completion of transactions.
• Supervise others and provide on-the-job training.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Answer customers' questions, and provide information on procedures or policies.
• Request information or assistance, using paging systems.
• Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Issue trading stamps, and redeem food stamps and coupons.
• Post charges against guests' or patients' accounts.
• Compute and record totals of transactions.
• Compile and maintain non-monetary reports and records.
• Answer incoming phone calls.
• Weigh items sold by weight to determine prices.
• Supervise others and provide on-the-job training.
• Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
• Sell tickets and other items to customers.
• Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
• Answer customers' questions, and provide information on procedures or policies.
• Process merchandise returns and exchanges.
• Calculate total payments received during a time period, and reconcile this with total sales.
• Calculate total payments received during a time period, and reconcile this with total sales.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
• Cash checks for customers.
• Greet customers entering establishments.
• Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.

Skills

• Active Listening
  • Listening to others, not interrupting, and asking good questions.
• Speaking
  • Talking to others.
• Mathematics
  • Using math to solve problems.
• Science
  • Using scientific rules and strategies to solve problems.
• Learning Strategies
  • Using the best training or teaching strategies for learning new things.
• Complex Problem Solving
  • Noticing a problem and figuring out the best way to solve it.
• Equipment Selection
  • Deciding what kind of tools and equipment are needed to do a job.
• Systems Evaluation
  • Measuring how well a system is working and how to improve it.
• Operation and Control
  • Using equipment or systems.
• Equipment Maintenance
  • Planning and doing the basic maintenance on equipment.
• Management of Material Resources
  • Managing equipment and materials.
• Judgment and Decision Making
  • Thinking about the pros and cons of different options and picking the best one.
• Management of Financial Resources
  • Making spending decisions and keeping track of what is spent.
• Operations Analysis
  • Figuring out what a product or service needs to be able to do.
• Programming
  • Writing computer programs.
• Operations Monitoring
  • Watching gauges, dials, or display screens to make sure a machine is working.
• Troubleshooting
  • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
• Quality Control Analysis
  • Testing how well a product or service works.
• Reading Comprehension
  • Reading work-related information.
• Critical Thinking
  • Thinking about the pros and cons of different ways to solve a problem.
• Social Perceptiveness
  • Understanding people's reactions.
• Coordination
  • Changing what is done based on other people's actions.
• Persuasion
  • Talking people into changing their minds or their behavior.
• Instructing
  • Teaching people how to do something.
• Systems Analysis
  • Figuring out how a system should work and how changes in the future will affect it.
• Negotiation
  • Bringing people together to solve differences.
• Technology Design
  • Making equipment and technology useful for customers.
• Installation
  • Installing equipment, machines, wiring, or computer programs.
• Time Management
  • Managing your time and the time of other people.
• Service Orientation
  • Looking for ways to help people.
• Repairing
  • Repairing machines or systems using the right tools.
• Management of Personnel Resources
  • Selecting and managing the best workers for a job.
• Writing
  • Writing things for co-workers or customers.
• Active Learning
  • Figuring out how to use new ideas or things.
• Monitoring
  • Keeping track of how well people and/or groups are doing in order to make improvements.

Abilities

• Oral Expression
  • Communicating by speaking.
• Selective Attention
  • Paying attention to something without being distracted.
• Inductive Reasoning
  • Making general rules or coming up with answers from lots of detailed information.
• Fluency of Ideas
  • Coming up with lots of ideas.
• Deductive Reasoning
  • Using rules to solve problems.
• Arm-Hand Steadiness
  • Keeping your arm or hand steady.
• Peripheral Vision
  • Seeing something to your side when your are looking ahead.
• Glare Sensitivity
  • Seeing something even if there is a glare or very bright light.
• Sound Localization
  • Noticing the direction that a sound came from.
• Speed of Limb Movement
  • Quickly moving your arms and legs.
• Dynamic Flexibility
  • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
• Trunk Strength
  • Using your lower back and stomach.
• Reaction Time
  • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
• Oral Comprehension
  • Listening and understanding what people say.
• Far Vision
  • Seeing details that are far away.
• Hearing Sensitivity
  • Telling the difference between sounds.
• Dynamic Strength
  • Exercising for a long time without your muscles getting tired.
• Written Comprehension
  • Reading and understanding what is written.
• Manual Dexterity
  • Holding or moving items with your hands.
• Speech Clarity
  • Speaking clearly.
• Near Vision
  • Seeing details up close.
• Night Vision
  • Seeing at night or under low light.
• Depth Perception
  • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
• Multilimb Coordination
  • Using your arms and/or legs together while sitting, standing, or lying down.
• Memorization
  • Remembering words, numbers, pictures, or steps.
• Flexibility of Closure
  • Seeing hidden patterns.
• Time Sharing
  • Doing two or more things at the same time.
• Problem Sensitivity
  • Noticing when problems happen.
• Mathematical Reasoning
  • Choosing the right type of math to solve a problem.
• Auditory Attention
  • Paying attention to one sound while there are other distracting sounds.
• Speech Recognition
  • Recognizing spoken words.
• Wrist-Finger Speed
  • Making fast, simple, repeated movements of your fingers, hands, and wrists.
• Extent Flexibility
  • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
• Written Expression
  • Communicating by writing.
• Control Precision
  • Quickly changing the controls of a machine, car, truck or boat.
• Information Ordering
  • Ordering or arranging things.
• Category Flexibility
  • Grouping things in different ways.
• Visual Color Discrimination
  • Noticing the difference between colors, including shades and brightness.
• Gross Body Equilibrium
  • Keeping your balance or staying upright.
• Rate Control
  • Changing when and how fast you move based on how something else is moving.
• Static Strength
  • Lifting, pushing, pulling, or carrying.
• Gross Body Coordination
  • Moving your arms, legs, and mid-section together while your whole body is moving.
• Stamina
  • Exercising for a long time without getting out of breath.
• Originality
  • Creating new and original ideas.
• Number Facility
  • Adding, subtracting, multiplying, or dividing.
• Speed of Closure
  • Quickly knowing what you are looking at.
• Perceptual Speed
  • Quickly comparing groups of letters, numbers, pictures, or other things.
• Spatial Orientation
  • Knowing where things are around you.
• Visualization
  • Imagining how something will look after it is moved around or changed.
• Finger Dexterity
  • Putting together small parts with your fingers.
• Explosive Strength
  • Jumping, sprinting, or throwing something.
• Response Orientation
  • Quickly deciding if you should move your hand, foot, or other body part.

Knowledge

• Design
  • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
• Production and Processing
  • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Psychology
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Education and Training
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Medicine and Dentistry
  • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
• Therapy and Counseling
  • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
• Foreign Language
  • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
• Geography
  • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
• English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
• Communications and Media
  • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
• Computers and Electronics
  • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Mathematics
  • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Economics and Accounting
  • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
• Food Production
  • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
• Chemistry
  • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
• Physics
  • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
• History and Archeology
  • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
• Law and Government
  • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Mechanical
  • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Fine Arts
  • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
• Administration and Management
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Personnel and Human Resources
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Building and Construction
  • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
• Philosophy and Theology
  • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
• Telecommunications
  • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
• Transportation
  • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
• Sales and Marketing
  • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Administrative
  • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Sociology and Anthropology
  • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
• Biology
  • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
• Engineering and Technology
  • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
• Public Safety and Security
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Education

Education

No formal educational credential

Work Experience

No work experience

Training

Less than 1 month on-the-job training

Education and Training Opportunities

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Education and Training Opportunities

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Pay

Washington Annual Salary

37300/yr

Washington Hourly Wage

17.94/hr

Washington Employment Trends

Currently Employed

70,430

Yearly Projected Openings

14110

Personality

Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:

• Integrity
• Dependability
• Social Orientation
• Attention to Detail
• Cooperation

Tools

• Bar code reader equipment
• Belt conveyors
• Cash registers
• Commercial use scales
• Desktop calculator
• Desktop computers
• Electronic funds transfer point of sale equipment
• Fluid regulators
• Laser printers
• Magnetic stripe readers and encoders
• Notebook computers
• Packaging compactors
• Personal computers
• Security cameras
• Ticket dispensing machines

Technology

• Accounting software
• Data base user interface and query software
• Internet browser software
• Medical software
• Office suite software
• Operating system software
• Point of sale POS software
• Spreadsheet software