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Network and Computer Systems Administrators

Install, configure, and maintain an organization's local area network (LAN), wide area network (WAN), data communications network, operating systems, and physical and virtual servers. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Review system and application logs and verify completion of scheduled jobs, including system backups. Analyze network and server resource consumption and control user access. Install and upgrade software and maintain software licenses. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.
  • Summary

  • Details

  • Work Activities

    • Perform data backups and disaster recovery operations.
    • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
    • Maintain logs related to network functions, as well as maintenance and repair records.
    • Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.
    • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
    • Configure, monitor, and maintain email applications or virus protection software.
    • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
    • Analyze equipment performance records to determine the need for repair or replacement.
    • Design, configure, and test computer hardware, networking software and operating system software.
    • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
    • Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
    • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
    • Plan, coordinate, and implement network security measures to protect data, software, and hardware.
    • Maintain an inventory of parts for emergency repairs.
    • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
    • Design, configure, and test computer hardware, networking software and operating system software.
    • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
    • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
    • Load computer tapes and disks, and install software and printer paper or forms.
    • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
    • Confer with network users about solutions to existing system problems.
    • Confer with network users about solutions to existing system problems.
    • Perform routine network startup and shutdown procedures, and maintain control records.
    • Plan, coordinate, and implement network security measures to protect data, software, and hardware.
    • Perform data backups and disaster recovery operations.
    • Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future.
    • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
    • Perform routine network startup and shutdown procedures, and maintain control records.
    • Coordinate with vendors and with company personnel to facilitate purchases.
    • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
    • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
    • Design, configure, and test computer hardware, networking software and operating system software.
    • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
    • Train people in computer system use.

    Skills

    • Learning Strategies
      • Using the best training or teaching strategies for learning new things.
    • Active Learning
      • Figuring out how to use new ideas or things.
    • Time Management
      • Managing your time and the time of other people.
    • Persuasion
      • Talking people into changing their minds or their behavior.
    • Speaking
      • Talking to others.
    • Troubleshooting
      • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
    • Critical Thinking
      • Thinking about the pros and cons of different ways to solve a problem.
    • Installation
      • Installing equipment, machines, wiring, or computer programs.
    • Mathematics
      • Using math to solve problems.
    • Management of Personnel Resources
      • Selecting and managing the best workers for a job.
    • Programming
      • Writing computer programs.
    • Systems Analysis
      • Figuring out how a system should work and how changes in the future will affect it.
    • Writing
      • Writing things for co-workers or customers.
    • Technology Design
      • Making equipment and technology useful for customers.
    • Service Orientation
      • Looking for ways to help people.
    • Equipment Selection
      • Deciding what kind of tools and equipment are needed to do a job.
    • Judgment and Decision Making
      • Thinking about the pros and cons of different options and picking the best one.
    • Equipment Maintenance
      • Planning and doing the basic maintenance on equipment.
    • Management of Financial Resources
      • Making spending decisions and keeping track of what is spent.
    • Social Perceptiveness
      • Understanding people's reactions.
    • Operations Analysis
      • Figuring out what a product or service needs to be able to do.
    • Management of Material Resources
      • Managing equipment and materials.
    • Negotiation
      • Bringing people together to solve differences.
    • Active Listening
      • Listening to others, not interrupting, and asking good questions.
    • Reading Comprehension
      • Reading work-related information.
    • Operation and Control
      • Using equipment or systems.
    • Instructing
      • Teaching people how to do something.
    • Operations Monitoring
      • Watching gauges, dials, or display screens to make sure a machine is working.
    • Systems Evaluation
      • Measuring how well a system is working and how to improve it.
    • Science
      • Using scientific rules and strategies to solve problems.
    • Quality Control Analysis
      • Testing how well a product or service works.
    • Coordination
      • Changing what is done based on other people's actions.
    • Repairing
      • Repairing machines or systems using the right tools.
    • Monitoring
      • Keeping track of how well people and/or groups are doing in order to make improvements.
    • Complex Problem Solving
      • Noticing a problem and figuring out the best way to solve it.

    Abilities

    • Dynamic Strength
      • Exercising for a long time without your muscles getting tired.
    • Extent Flexibility
      • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
    • Depth Perception
      • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
    • Stamina
      • Exercising for a long time without getting out of breath.
    • Night Vision
      • Seeing at night or under low light.
    • Speech Clarity
      • Speaking clearly.
    • Static Strength
      • Lifting, pushing, pulling, or carrying.
    • Speech Recognition
      • Recognizing spoken words.
    • Selective Attention
      • Paying attention to something without being distracted.
    • Speed of Closure
      • Quickly knowing what you are looking at.
    • Time Sharing
      • Doing two or more things at the same time.
    • Perceptual Speed
      • Quickly comparing groups of letters, numbers, pictures, or other things.
    • Flexibility of Closure
      • Seeing hidden patterns.
    • Written Comprehension
      • Reading and understanding what is written.
    • Information Ordering
      • Ordering or arranging things.
    • Multilimb Coordination
      • Using your arms and/or legs together while sitting, standing, or lying down.
    • Oral Expression
      • Communicating by speaking.
    • Category Flexibility
      • Grouping things in different ways.
    • Visualization
      • Imagining how something will look after it is moved around or changed.
    • Originality
      • Creating new and original ideas.
    • Arm-Hand Steadiness
      • Keeping your arm or hand steady.
    • Oral Comprehension
      • Listening and understanding what people say.
    • Control Precision
      • Quickly changing the controls of a machine, car, truck or boat.
    • Deductive Reasoning
      • Using rules to solve problems.
    • Peripheral Vision
      • Seeing something to your side when your are looking ahead.
    • Dynamic Flexibility
      • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
    • Rate Control
      • Changing when and how fast you move based on how something else is moving.
    • Visual Color Discrimination
      • Noticing the difference between colors, including shades and brightness.
    • Written Expression
      • Communicating by writing.
    • Manual Dexterity
      • Holding or moving items with your hands.
    • Near Vision
      • Seeing details up close.
    • Hearing Sensitivity
      • Telling the difference between sounds.
    • Reaction Time
      • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
    • Wrist-Finger Speed
      • Making fast, simple, repeated movements of your fingers, hands, and wrists.
    • Response Orientation
      • Quickly deciding if you should move your hand, foot, or other body part.
    • Trunk Strength
      • Using your lower back and stomach.
    • Fluency of Ideas
      • Coming up with lots of ideas.
    • Number Facility
      • Adding, subtracting, multiplying, or dividing.
    • Finger Dexterity
      • Putting together small parts with your fingers.
    • Speed of Limb Movement
      • Quickly moving your arms and legs.
    • Gross Body Coordination
      • Moving your arms, legs, and mid-section together while your whole body is moving.
    • Glare Sensitivity
      • Seeing something even if there is a glare or very bright light.
    • Far Vision
      • Seeing details that are far away.
    • Sound Localization
      • Noticing the direction that a sound came from.
    • Explosive Strength
      • Jumping, sprinting, or throwing something.
    • Auditory Attention
      • Paying attention to one sound while there are other distracting sounds.
    • Gross Body Equilibrium
      • Keeping your balance or staying upright.
    • Spatial Orientation
      • Knowing where things are around you.
    • Mathematical Reasoning
      • Choosing the right type of math to solve a problem.
    • Problem Sensitivity
      • Noticing when problems happen.
    • Memorization
      • Remembering words, numbers, pictures, or steps.
    • Inductive Reasoning
      • Making general rules or coming up with answers from lots of detailed information.

    Knowledge

    • Geography
      • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
    • Customer and Personal Service
      • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Mathematics
      • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
    • Medicine and Dentistry
      • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
    • Biology
      • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
    • Administrative
      • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    • Foreign Language
      • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
    • Fine Arts
      • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
    • History and Archeology
      • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
    • Communications and Media
      • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
    • Personnel and Human Resources
      • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    • Food Production
      • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
    • Administration and Management
      • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Physics
      • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
    • Therapy and Counseling
      • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
    • Chemistry
      • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
    • Public Safety and Security
      • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
    • Telecommunications
      • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
    • Psychology
      • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
    • Building and Construction
      • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
    • English Language
      • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
    • Economics and Accounting
      • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
    • Design
      • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
    • Mechanical
      • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
    • Sales and Marketing
      • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Sociology and Anthropology
      • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
    • Production and Processing
      • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
    • Computers and Electronics
      • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    • Engineering and Technology
      • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
    • Education and Training
      • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
    • Transportation
      • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
    • Philosophy and Theology
      • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
    • Law and Government
      • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

    Education

    Education
    Bachelor's degree
    Work Experience
    No work experience
    Training
    No on-the-job training

    Pay

    Washington Annual Salary
    103990/yr
    Washington Hourly Wage
    50/hr

    Washington Employment Trends

    Currently Employed
    12,720
    Yearly Projected Openings
    1000

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:
    • Attention to Detail
    • Analytical Thinking
    • Dependability
    • Integrity
    • Cooperation
    • Independence

    Tools

    • Cable accessories
    • Computer tool kits
    • Desktop computers
    • Digital testers
    • Hard disk arrays
    • Interferometers
    • Mainframe computers
    • Network analyzers
    • Network switches
    • Notebook computers
    • Power meters
    • Protocol analyzers
    • Punches or nail sets or drifts
    • Reflectometers
    • Screwdrivers
    • Server load balancer
    • Tape arrays
    • Wire lug crimping tool

    Technology

    • Access software
    • Administration software
    • Analytical or scientific software
    • Application server software
    • Authentication server software
    • Backup or archival software
    • Business intelligence and data analysis software
    • Cloud-based management software
    • Cloud-based protection or security software
    • Clustering software
    • Communications server software
    • Compiler and decompiler software
    • Computer aided design CAD software
    • Computer based training software
    • Computer imaging software
    • Configuration management software
    • Content workflow software
    • Customer relationship management CRM software
    • Data base management system software
    • Data base reporting software
    • Data base user interface and query software
    • Desktop communications software
    • Desktop publishing software
    • Development environment software
    • Document management software
    • Electronic mail software
    • Enterprise application integration software
    • Enterprise resource planning ERP software
    • Enterprise system management software
    • Expert system software
    • File versioning software
    • Financial analysis software
    • Gateway software
    • Geographic information system
    • Graphical user interface development software
    • Helpdesk or call center software
    • Human resources software
    • Industrial control software
    • Internet directory services software
    • Internet protocol IP multimedia subsystem software
    • Medical software
    • Metadata management software
    • Network monitoring software
    • Network operating system enhancement software
    • Network security and virtual private network VPN equipment software
    • Network security or virtual private network VPN management software
    • Object or component oriented development software
    • Object oriented data base management software
    • Office suite software
    • Operating system software
    • Optical network management software
    • Pattern design software
    • Platform interconnectivity software
    • Portal server software
    • Presentation software
    • Process mapping and design software
    • Program testing software
    • Project management software
    • Requirements analysis and system architecture software
    • Sales and marketing software
    • Spreadsheet software
    • Storage networking software
    • Switch or router software
    • Transaction security and virus protection software
    • Transaction server software
    • Video conferencing software
    • Web page creation and editing software
    • Web platform development software