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Insurance Appraisers, Auto Damage

Appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement. Prepare insurance forms to indicate repair cost or cost estimates and recommendations. May seek agreement with automotive repair shop on repair costs.
  • Summary

  • Details

  • Work Activities

    • Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.
    • Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.
    • Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs.
    • Prepare insurance forms to indicate repair cost estimates and recommendations.
    • Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.
    • Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.
    • Arrange to have damage appraised by another appraiser to resolve disagreement with shop on repair cost.
    • Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.
    • Determine salvage value on total-loss vehicle.

    Skills

    • Coordination
      • Changing what is done based on other people's actions.
    • Judgment and Decision Making
      • Thinking about the pros and cons of different options and picking the best one.
    • Operation and Control
      • Using equipment or systems.
    • Operations Monitoring
      • Watching gauges, dials, or display screens to make sure a machine is working.
    • Science
      • Using scientific rules and strategies to solve problems.
    • Installation
      • Installing equipment, machines, wiring, or computer programs.
    • Speaking
      • Talking to others.
    • Complex Problem Solving
      • Noticing a problem and figuring out the best way to solve it.
    • Systems Analysis
      • Figuring out how a system should work and how changes in the future will affect it.
    • Equipment Selection
      • Deciding what kind of tools and equipment are needed to do a job.
    • Operations Analysis
      • Figuring out what a product or service needs to be able to do.
    • Troubleshooting
      • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
    • Equipment Maintenance
      • Planning and doing the basic maintenance on equipment.
    • Systems Evaluation
      • Measuring how well a system is working and how to improve it.
    • Quality Control Analysis
      • Testing how well a product or service works.
    • Reading Comprehension
      • Reading work-related information.
    • Critical Thinking
      • Thinking about the pros and cons of different ways to solve a problem.
    • Persuasion
      • Talking people into changing their minds or their behavior.
    • Negotiation
      • Bringing people together to solve differences.
    • Service Orientation
      • Looking for ways to help people.
    • Learning Strategies
      • Using the best training or teaching strategies for learning new things.
    • Active Listening
      • Listening to others, not interrupting, and asking good questions.
    • Management of Personnel Resources
      • Selecting and managing the best workers for a job.
    • Technology Design
      • Making equipment and technology useful for customers.
    • Repairing
      • Repairing machines or systems using the right tools.
    • Management of Financial Resources
      • Making spending decisions and keeping track of what is spent.
    • Time Management
      • Managing your time and the time of other people.
    • Management of Material Resources
      • Managing equipment and materials.
    • Social Perceptiveness
      • Understanding people's reactions.
    • Monitoring
      • Keeping track of how well people and/or groups are doing in order to make improvements.
    • Instructing
      • Teaching people how to do something.
    • Writing
      • Writing things for co-workers or customers.
    • Mathematics
      • Using math to solve problems.
    • Active Learning
      • Figuring out how to use new ideas or things.
    • Programming
      • Writing computer programs.

    Abilities

    • Reaction Time
      • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
    • Selective Attention
      • Paying attention to something without being distracted.
    • Arm-Hand Steadiness
      • Keeping your arm or hand steady.
    • Visual Color Discrimination
      • Noticing the difference between colors, including shades and brightness.
    • Speech Clarity
      • Speaking clearly.
    • Near Vision
      • Seeing details up close.
    • Night Vision
      • Seeing at night or under low light.
    • Far Vision
      • Seeing details that are far away.
    • Depth Perception
      • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
    • Dynamic Strength
      • Exercising for a long time without your muscles getting tired.
    • Inductive Reasoning
      • Making general rules or coming up with answers from lots of detailed information.
    • Information Ordering
      • Ordering or arranging things.
    • Mathematical Reasoning
      • Choosing the right type of math to solve a problem.
    • Spatial Orientation
      • Knowing where things are around you.
    • Manual Dexterity
      • Holding or moving items with your hands.
    • Finger Dexterity
      • Putting together small parts with your fingers.
    • Control Precision
      • Quickly changing the controls of a machine, car, truck or boat.
    • Multilimb Coordination
      • Using your arms and/or legs together while sitting, standing, or lying down.
    • Speech Recognition
      • Recognizing spoken words.
    • Rate Control
      • Changing when and how fast you move based on how something else is moving.
    • Stamina
      • Exercising for a long time without getting out of breath.
    • Time Sharing
      • Doing two or more things at the same time.
    • Peripheral Vision
      • Seeing something to your side when your are looking ahead.
    • Glare Sensitivity
      • Seeing something even if there is a glare or very bright light.
    • Response Orientation
      • Quickly deciding if you should move your hand, foot, or other body part.
    • Trunk Strength
      • Using your lower back and stomach.
    • Extent Flexibility
      • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
    • Speed of Limb Movement
      • Quickly moving your arms and legs.
    • Wrist-Finger Speed
      • Making fast, simple, repeated movements of your fingers, hands, and wrists.
    • Dynamic Flexibility
      • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
    • Number Facility
      • Adding, subtracting, multiplying, or dividing.
    • Flexibility of Closure
      • Seeing hidden patterns.
    • Oral Comprehension
      • Listening and understanding what people say.
    • Written Expression
      • Communicating by writing.
    • Originality
      • Creating new and original ideas.
    • Deductive Reasoning
      • Using rules to solve problems.
    • Gross Body Coordination
      • Moving your arms, legs, and mid-section together while your whole body is moving.
    • Static Strength
      • Lifting, pushing, pulling, or carrying.
    • Category Flexibility
      • Grouping things in different ways.
    • Memorization
      • Remembering words, numbers, pictures, or steps.
    • Speed of Closure
      • Quickly knowing what you are looking at.
    • Perceptual Speed
      • Quickly comparing groups of letters, numbers, pictures, or other things.
    • Visualization
      • Imagining how something will look after it is moved around or changed.
    • Explosive Strength
      • Jumping, sprinting, or throwing something.
    • Written Comprehension
      • Reading and understanding what is written.
    • Oral Expression
      • Communicating by speaking.
    • Fluency of Ideas
      • Coming up with lots of ideas.
    • Problem Sensitivity
      • Noticing when problems happen.
    • Sound Localization
      • Noticing the direction that a sound came from.
    • Gross Body Equilibrium
      • Keeping your balance or staying upright.
    • Auditory Attention
      • Paying attention to one sound while there are other distracting sounds.
    • Hearing Sensitivity
      • Telling the difference between sounds.

    Knowledge

    • Psychology
      • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
    • Philosophy and Theology
      • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
    • Sociology and Anthropology
      • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
    • Computers and Electronics
      • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    • Physics
      • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
    • Transportation
      • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
    • Law and Government
      • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
    • Communications and Media
      • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
    • Public Safety and Security
      • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
    • Administration and Management
      • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Food Production
      • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
    • Building and Construction
      • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
    • Personnel and Human Resources
      • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    • Therapy and Counseling
      • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
    • English Language
      • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
    • Geography
      • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
    • History and Archeology
      • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
    • Telecommunications
      • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
    • Medicine and Dentistry
      • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
    • Customer and Personal Service
      • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Economics and Accounting
      • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
    • Sales and Marketing
      • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Administrative
      • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    • Chemistry
      • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
    • Design
      • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
    • Engineering and Technology
      • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
    • Biology
      • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
    • Production and Processing
      • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
    • Mathematics
      • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
    • Mechanical
      • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
    • Foreign Language
      • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
    • Fine Arts
      • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
    • Education and Training
      • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    Education

    Education
    Postsecondary certificate
    Work Experience
    No work experience
    Training
    1 to 12 months on-the-job training

    Pay

    Washington Annual Salary
    97550/yr
    Washington Hourly Wage
    46.9/hr

    Washington Employment Trends

    Currently Employed
    230
    Yearly Projected Openings
    20

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:
    • Integrity
    • Attention to Detail
    • Initiative
    • Self Control
    • Concern for Others
    • Dependability

    Tools

    • Desktop computers
    • Digital cameras
    • Height gauges
    • Laser fax machine
    • Laser printers
    • Measuring wheels for distance
    • Notebook computers
    • Pocket calculator
    • Tablet computers
    • Tape measures
    • Theodolites

    Technology

    • Accounting software
    • Compiler and decompiler software
    • Data base user interface and query software
    • Document management software
    • Electronic mail software
    • Graphics or photo imaging software
    • Internet browser software
    • Office suite software
    • Operating system software
    • Presentation software
    • Project management software
    • Spreadsheet software
    • Word processing software