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Spa Managers

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.

Related: First-Line Supervisors of Entertainment & Recreation Workers First-Line Supervisors of Personal Service Workers Fitness & Wellness Coordinators Lodging Managers Massage Therapists

Industries: Service

Summary
Details

Coordinate facility schedules to maximize usage and efficiency.
Recruit, interview, or hire employees.
Check spa equipment to ensure proper functioning.
Verify staff credentials, such as educational and certification requirements.
Inventory products and order new supplies.
Establish spa budgets and financial goals.
Assess employee performance and suggest ways to improve work.
Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
Schedule staff or supervise scheduling.
Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
Develop staff service or retail goals and guide staff in goal achievement.
Participate in continuing education classes to maintain current knowledge of industry.
Inventory products and order new supplies.
Direct facility maintenance or repair.
Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
Respond to customer inquiries or complaints.
Plan or direct spa services and programs.
Sell products, services, or memberships.
Maintain client databases.
Develop staff service or retail goals and guide staff in goal achievement.
Develop or implement marketing strategies.
Schedule guest appointments.
Train staff in the use or sale of products, programs, or activities.

Persuasion
- Talking people into changing their minds or their behavior.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Social Perceptiveness
- Understanding people's reactions.
Management of Material Resources
- Managing equipment and materials.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Coordination
- Changing what is done based on other people's actions.
Writing
- Writing things for co-workers or customers.
Active Learning
- Figuring out how to use new ideas or things.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Speaking
- Talking to others.
Instructing
- Teaching people how to do something.
Service Orientation
- Looking for ways to help people.
Time Management
- Managing your time and the time of other people.
Reading Comprehension
- Reading work-related information.
Technology Design
- Making equipment and technology useful for customers.
Science
- Using scientific rules and strategies to solve problems.
Mathematics
- Using math to solve problems.
Quality Control Analysis
- Testing how well a product or service works.
Installation
- Installing equipment, machines, wiring, or computer programs.
Management of Financial Resources
- Making spending decisions and keeping track of what is spent.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Negotiation
- Bringing people together to solve differences.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.
Repairing
- Repairing machines or systems using the right tools.
Operation and Control
- Using equipment or systems.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Programming
- Writing computer programs.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Systems Evaluation
- Measuring how well a system is working and how to improve it.

Written Expression
- Communicating by writing.
Speed of Limb Movement
- Quickly moving your arms and legs.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Deductive Reasoning
- Using rules to solve problems.
Selective Attention
- Paying attention to something without being distracted.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Manual Dexterity
- Holding or moving items with your hands.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Static Strength
- Lifting, pushing, pulling, or carrying.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Flexibility of Closure
- Seeing hidden patterns.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Spatial Orientation
- Knowing where things are around you.
Oral Comprehension
- Listening and understanding what people say.
Category Flexibility
- Grouping things in different ways.
Trunk Strength
- Using your lower back and stomach.
Far Vision
- Seeing details that are far away.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.
Near Vision
- Seeing details up close.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Stamina
- Exercising for a long time without getting out of breath.
Time Sharing
- Doing two or more things at the same time.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Sound Localization
- Noticing the direction that a sound came from.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Speech Recognition
- Recognizing spoken words.
Explosive Strength
- Jumping, sprinting, or throwing something.
Visualization
- Imagining how something will look after it is moved around or changed.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Information Ordering
- Ordering or arranging things.
Hearing Sensitivity
- Telling the difference between sounds.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Fluency of Ideas
- Coming up with lots of ideas.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Written Comprehension
- Reading and understanding what is written.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Finger Dexterity
- Putting together small parts with your fingers.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Originality
- Creating new and original ideas.
Problem Sensitivity
- Noticing when problems happen.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Memorization
- Remembering words, numbers, pictures, or steps.
Speed of Closure
- Quickly knowing what you are looking at.
Oral Expression
- Communicating by speaking.
Night Vision
- Seeing at night or under low light.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Speech Clarity
- Speaking clearly.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.

Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

Education

High school diploma or equivalent

Work Experience

Less than 5 years work experience

Training

No on-the-job training

Education and Training Opportunities

Washington Annual Salary

81100/yr

Washington Hourly Wage

38.99/hr

Currently Employed

29,800

Yearly Projected Openings

2300

Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:

Integrity
Dependability
Cooperation
Concern for Others
Initiative
Stress Tolerance

Cash registers
Desktop computers
Laser fax machine
Personal computers
Point of sale POS terminal
Special purpose telephones
Tablet computers

Data base user interface and query software
Electronic mail software
Human resources software
Instant messaging software
Internet browser software
Office suite software
Point of sale POS software
Presentation software
Spreadsheet software
Video creation and editing software
Web page creation and editing software
Word processing software

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