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Lodging Managers

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Related: Concierges Facilities Managers First-Line Supervisors of Personal Service Workers Food Service Managers Property, Real Estate, & Community Association Managers

Industries: Hotel & Food

Summary
Details

Develop and implement policies and procedures for the operation of a department or establishment.
Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Perform marketing and public relations activities.
Develop and implement policies and procedures for the operation of a department or establishment.
Collect payments and record data pertaining to funds and expenditures.
Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
Coordinate front-office activities of hotels or motels, and resolve problems.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
Coordinate front-office activities of hotels or motels, and resolve problems.
Book tickets for guests for local tours and attractions.
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Monitor the revenue activity of the hotel or facility.
Assign duties to workers, and schedule shifts.
Collect payments and record data pertaining to funds and expenditures.
Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
Greet and register guests.
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Interview and hire applicants.
Show, rent, or assign accommodations.
Train staff members.
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Show, rent, or assign accommodations.
Confer and cooperate with other managers to ensure coordination of hotel activities.
Interview and hire applicants.
Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
Prepare required paperwork pertaining to departmental functions.
Manage and maintain temporary or permanent lodging facilities.
Develop and implement policies and procedures for the operation of a department or establishment.

Speaking
- Talking to others.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Mathematics
- Using math to solve problems.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Management of Financial Resources
- Making spending decisions and keeping track of what is spent.
Service Orientation
- Looking for ways to help people.
Operation and Control
- Using equipment or systems.
Repairing
- Repairing machines or systems using the right tools.
Time Management
- Managing your time and the time of other people.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Technology Design
- Making equipment and technology useful for customers.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Systems Evaluation
- Measuring how well a system is working and how to improve it.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Reading Comprehension
- Reading work-related information.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Programming
- Writing computer programs.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Science
- Using scientific rules and strategies to solve problems.
Instructing
- Teaching people how to do something.
Social Perceptiveness
- Understanding people's reactions.
Active Learning
- Figuring out how to use new ideas or things.
Quality Control Analysis
- Testing how well a product or service works.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Writing
- Writing things for co-workers or customers.
Persuasion
- Talking people into changing their minds or their behavior.
Installation
- Installing equipment, machines, wiring, or computer programs.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Negotiation
- Bringing people together to solve differences.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Coordination
- Changing what is done based on other people's actions.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.
Management of Material Resources
- Managing equipment and materials.

Selective Attention
- Paying attention to something without being distracted.
Time Sharing
- Doing two or more things at the same time.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Memorization
- Remembering words, numbers, pictures, or steps.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Oral Comprehension
- Listening and understanding what people say.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Deductive Reasoning
- Using rules to solve problems.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Speech Recognition
- Recognizing spoken words.
Trunk Strength
- Using your lower back and stomach.
Fluency of Ideas
- Coming up with lots of ideas.
Night Vision
- Seeing at night or under low light.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Speed of Closure
- Quickly knowing what you are looking at.
Category Flexibility
- Grouping things in different ways.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Spatial Orientation
- Knowing where things are around you.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Far Vision
- Seeing details that are far away.
Oral Expression
- Communicating by speaking.
Speech Clarity
- Speaking clearly.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Near Vision
- Seeing details up close.
Speed of Limb Movement
- Quickly moving your arms and legs.
Static Strength
- Lifting, pushing, pulling, or carrying.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Problem Sensitivity
- Noticing when problems happen.
Flexibility of Closure
- Seeing hidden patterns.
Sound Localization
- Noticing the direction that a sound came from.
Hearing Sensitivity
- Telling the difference between sounds.
Originality
- Creating new and original ideas.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Visualization
- Imagining how something will look after it is moved around or changed.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Stamina
- Exercising for a long time without getting out of breath.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Information Ordering
- Ordering or arranging things.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Manual Dexterity
- Holding or moving items with your hands.
Finger Dexterity
- Putting together small parts with your fingers.
Explosive Strength
- Jumping, sprinting, or throwing something.
Written Expression
- Communicating by writing.
Written Comprehension
- Reading and understanding what is written.

Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

Education

High school diploma or equivalent

Work Experience

Less than 5 years work experience

Training

No on-the-job training

Education and Training Opportunities

Washington Annual Salary

86890/yr

Washington Hourly Wage

41.78/hr

Currently Employed

1,400

Yearly Projected Openings

180

Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:

Dependability
Persistence
Initiative
Adaptability/Flexibility
Attention to Detail
Self Control

Cash registers
Desktop calculator
Desktop computers
Magnetic stripe readers and encoders
Notebook computers
Personal computers
Portable data input terminals
Premise branch exchange PBX systems
Special purpose telephones
Voice mail systems

Accounting software
Customer relationship management CRM software
Data base user interface and query software
Electronic mail software
Enterprise resource planning ERP software
Facilities management software
Financial analysis software
Office suite software
Point of sale POS software
Presentation software
Spreadsheet software
Time accounting software
Web page creation and editing software
Word processing software

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