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Entertainment and Recreation Managers, Except Gambling

Plan, direct, or coordinate entertainment and recreational activities and operations of a recreational facility, including cruise ships and parks.
Related: Fitness & Wellness Coordinators  General & Operations Managers  Lodging Managers  Recreation Workers  Recreational Therapists 
Industries: Arts & Entertainment  Government 

  • Summary

  • Details

    • Work Activities

    • Assign tasks and work hours to staff.
    • Inspect equipment, such as rides, games, and vehicles, to detect wear and damage.
    • Interview and hire associates to fill staff vacancies.
    • Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
    • Resolve customer complaints regarding worker performance or services rendered.
    • Write budgets to plan recreational activities or programs.
    • Talk to customers to convey information about events or activities.
    • Interview and hire associates to fill staff vacancies.
    • Operate, drive, or explain the use of mechanical equipment in amusement parks, cruise ships, or other recreational facilities.
    • Write and present strategies for recreational facility programming using customer or employee data.
    • Write and present strategies for recreational facility programming using customer or employee data.
    • Clean equipment and areas of amusement park, cruise ship, or other recreational facility.
    • Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
    • Explain rules and regulations of facilities and entertainment attractions to customers.
    • Clean equipment and areas of amusement park, cruise ship, or other recreational facility.
    • Train workers in company procedures or policy.
    • Explain rules and regulations of facilities and entertainment attractions to customers.
    • Talk to coworkers using electronic devices, such as computers and radios.
    • Calculate and record department expenses and revenue.
    • Store and retrieve equipment, such as vehicles, radios, and ride components.
    • Plan programs of events or schedules of activities.
    • Administer first aid in emergency situations.
    • Train workers in company procedures or policy.
    • Operate, drive, or explain the use of mechanical equipment in amusement parks, cruise ships, or other recreational facilities.

    Skills

    • Reading Comprehension
      • Reading work-related information.
    • Monitoring
      • Keeping track of how well people and/or groups are doing in order to make improvements.
    • Learning Strategies
      • Using the best training or teaching strategies for learning new things.
    • Instructing
      • Teaching people how to do something.
    • Mathematics
      • Using math to solve problems.
    • Complex Problem Solving
      • Noticing a problem and figuring out the best way to solve it.
    • Judgment and Decision Making
      • Thinking about the pros and cons of different options and picking the best one.
    • Troubleshooting
      • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
    • Technology Design
      • Making equipment and technology useful for customers.
    • Management of Financial Resources
      • Making spending decisions and keeping track of what is spent.
    • Active Learning
      • Figuring out how to use new ideas or things.
    • Persuasion
      • Talking people into changing their minds or their behavior.
    • Service Orientation
      • Looking for ways to help people.
    • Active Listening
      • Listening to others, not interrupting, and asking good questions.
    • Systems Analysis
      • Figuring out how a system should work and how changes in the future will affect it.
    • Management of Personnel Resources
      • Selecting and managing the best workers for a job.
    • Social Perceptiveness
      • Understanding people's reactions.
    • Coordination
      • Changing what is done based on other people's actions.
    • Equipment Selection
      • Deciding what kind of tools and equipment are needed to do a job.
    • Quality Control Analysis
      • Testing how well a product or service works.
    • Science
      • Using scientific rules and strategies to solve problems.
    • Time Management
      • Managing your time and the time of other people.
    • Installation
      • Installing equipment, machines, wiring, or computer programs.
    • Operations Monitoring
      • Watching gauges, dials, or display screens to make sure a machine is working.
    • Writing
      • Writing things for co-workers or customers.
    • Critical Thinking
      • Thinking about the pros and cons of different ways to solve a problem.
    • Speaking
      • Talking to others.
    • Negotiation
      • Bringing people together to solve differences.
    • Operations Analysis
      • Figuring out what a product or service needs to be able to do.
    • Management of Material Resources
      • Managing equipment and materials.
    • Systems Evaluation
      • Measuring how well a system is working and how to improve it.
    • Repairing
      • Repairing machines or systems using the right tools.
    • Operation and Control
      • Using equipment or systems.
    • Equipment Maintenance
      • Planning and doing the basic maintenance on equipment.
    • Programming
      • Writing computer programs.

    Abilities

    • Reaction Time
      • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
    • Oral Expression
      • Communicating by speaking.
    • Written Expression
      • Communicating by writing.
    • Multilimb Coordination
      • Using your arms and/or legs together while sitting, standing, or lying down.
    • Dynamic Strength
      • Exercising for a long time without your muscles getting tired.
    • Speed of Limb Movement
      • Quickly moving your arms and legs.
    • Static Strength
      • Lifting, pushing, pulling, or carrying.
    • Gross Body Coordination
      • Moving your arms, legs, and mid-section together while your whole body is moving.
    • Trunk Strength
      • Using your lower back and stomach.
    • Depth Perception
      • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
    • Speech Clarity
      • Speaking clearly.
    • Number Facility
      • Adding, subtracting, multiplying, or dividing.
    • Deductive Reasoning
      • Using rules to solve problems.
    • Problem Sensitivity
      • Noticing when problems happen.
    • Peripheral Vision
      • Seeing something to your side when your are looking ahead.
    • Glare Sensitivity
      • Seeing something even if there is a glare or very bright light.
    • Visual Color Discrimination
      • Noticing the difference between colors, including shades and brightness.
    • Speed of Closure
      • Quickly knowing what you are looking at.
    • Flexibility of Closure
      • Seeing hidden patterns.
    • Finger Dexterity
      • Putting together small parts with your fingers.
    • Written Comprehension
      • Reading and understanding what is written.
    • Category Flexibility
      • Grouping things in different ways.
    • Control Precision
      • Quickly changing the controls of a machine, car, truck or boat.
    • Dynamic Flexibility
      • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
    • Wrist-Finger Speed
      • Making fast, simple, repeated movements of your fingers, hands, and wrists.
    • Far Vision
      • Seeing details that are far away.
    • Hearing Sensitivity
      • Telling the difference between sounds.
    • Extent Flexibility
      • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
    • Night Vision
      • Seeing at night or under low light.
    • Sound Localization
      • Noticing the direction that a sound came from.
    • Originality
      • Creating new and original ideas.
    • Near Vision
      • Seeing details up close.
    • Speech Recognition
      • Recognizing spoken words.
    • Perceptual Speed
      • Quickly comparing groups of letters, numbers, pictures, or other things.
    • Time Sharing
      • Doing two or more things at the same time.
    • Arm-Hand Steadiness
      • Keeping your arm or hand steady.
    • Selective Attention
      • Paying attention to something without being distracted.
    • Information Ordering
      • Ordering or arranging things.
    • Rate Control
      • Changing when and how fast you move based on how something else is moving.
    • Explosive Strength
      • Jumping, sprinting, or throwing something.
    • Stamina
      • Exercising for a long time without getting out of breath.
    • Oral Comprehension
      • Listening and understanding what people say.
    • Mathematical Reasoning
      • Choosing the right type of math to solve a problem.
    • Inductive Reasoning
      • Making general rules or coming up with answers from lots of detailed information.
    • Response Orientation
      • Quickly deciding if you should move your hand, foot, or other body part.
    • Fluency of Ideas
      • Coming up with lots of ideas.
    • Gross Body Equilibrium
      • Keeping your balance or staying upright.
    • Auditory Attention
      • Paying attention to one sound while there are other distracting sounds.
    • Memorization
      • Remembering words, numbers, pictures, or steps.
    • Manual Dexterity
      • Holding or moving items with your hands.
    • Visualization
      • Imagining how something will look after it is moved around or changed.
    • Spatial Orientation
      • Knowing where things are around you.

    Knowledge

    • Personnel and Human Resources
      • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    • Foreign Language
      • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
    • Telecommunications
      • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
    • Design
      • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
    • Medicine and Dentistry
      • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
    • Food Production
      • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
    • Mathematics
      • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
    • Fine Arts
      • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
    • Philosophy and Theology
      • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
    • Administrative
      • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    • Production and Processing
      • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
    • Building and Construction
      • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
    • Sociology and Anthropology
      • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
    • Geography
      • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
    • Therapy and Counseling
      • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
    • Education and Training
      • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
    • English Language
      • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
    • Communications and Media
      • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
    • Public Safety and Security
      • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
    • Physics
      • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
    • Transportation
      • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
    • Customer and Personal Service
      • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Sales and Marketing
      • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Economics and Accounting
      • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
    • Mechanical
      • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
    • Biology
      • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
    • Computers and Electronics
      • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    • History and Archeology
      • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
    • Engineering and Technology
      • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
    • Chemistry
      • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
    • Psychology
      • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
    • Law and Government
      • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
    • Administration and Management
      • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    Education

    Education
    Bachelor's degree
    Work Experience
    Less than 5 years work experience
    Training
    No on-the-job training
    Education and Training Opportunities

    Pay

    Washington Annual Salary
    96250/yr
    Washington Hourly Wage
    46.27/hr

    Washington Employment Trends

    Currently Employed
    39,700
    Yearly Projected Openings
    4800

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:
    • Cooperation
    • Concern for Others
    • Dependability
    • Integrity
    • Adaptability/Flexibility
    • Initiative

    Tools

      Technology

      • Accounting software
      • Analytical or scientific software
      • Business intelligence and data analysis software
      • Cloud-based data access and sharing software
      • Computer based training software
      • Customer relationship management CRM software
      • Data base reporting software
      • Data base user interface and query software
      • Desktop communications software
      • Development environment software
      • Document management software
      • Electronic mail software
      • Enterprise resource planning ERP software
      • Human resources software
      • Instant messaging software
      • Network conferencing software
      • Office suite software
      • Operating system software
      • Presentation software
      • Process mapping and design software
      • Project management software
      • Sales and marketing software
      • Spreadsheet software
      • Video conferencing software
      • Video creation and editing software
      • Web page creation and editing software
      • Word processing software

    ADDITIONAL RESOURCES

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