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Quality Control Systems Managers

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

Related: Industrial Engineers Industrial Production Managers Quality Control Analysts Software Quality Assurance Analysts & Testers Validation Engineers

Industries: Manufacturing

Summary
Details

Document testing procedures, methodologies, or criteria.
Generate and maintain quality control operating budgets.
Analyze quality control test results and provide feedback and interpretation to production management or staff.
Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
Confer with marketing and sales departments to define client requirements and expectations.
Direct product testing activities throughout production cycles.
Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
Collect and analyze production samples to evaluate quality.
Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
Instruct staff in quality control and analytical procedures.
Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
Participate in the development of product specifications.
Identify quality problems or areas for improvement and recommend solutions.
Analyze quality control test results and provide feedback and interpretation to production management or staff.
Direct the tracking of defects, test results, or other regularly reported quality control data.
Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
Evaluate new testing and sampling methodologies or technologies to determine usefulness.
Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
Create and implement inspection and testing criteria or procedures.
Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
Stop production if serious product defects are present.
Review and update standard operating procedures or quality assurance manuals.
Review and approve quality plans submitted by contractors.
Create and implement inspection and testing criteria or procedures.
Audit and inspect subcontractor facilities including external laboratories.
Monitor development of new products to help identify possible problems for mass production.
Stop production if serious product defects are present.
Review quality documentation necessary for regulatory submissions and inspections.
Identify quality problems or areas for improvement and recommend solutions.
Monitor performance of quality control systems to ensure effectiveness and efficiency.

Social Perceptiveness
- Understanding people's reactions.
Active Learning
- Figuring out how to use new ideas or things.
Science
- Using scientific rules and strategies to solve problems.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Writing
- Writing things for co-workers or customers.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Operation and Control
- Using equipment or systems.
Management of Material Resources
- Managing equipment and materials.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.
Quality Control Analysis
- Testing how well a product or service works.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Coordination
- Changing what is done based on other people's actions.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Management of Financial Resources
- Making spending decisions and keeping track of what is spent.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Negotiation
- Bringing people together to solve differences.
Installation
- Installing equipment, machines, wiring, or computer programs.
Repairing
- Repairing machines or systems using the right tools.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Systems Evaluation
- Measuring how well a system is working and how to improve it.
Speaking
- Talking to others.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Service Orientation
- Looking for ways to help people.
Time Management
- Managing your time and the time of other people.
Mathematics
- Using math to solve problems.
Technology Design
- Making equipment and technology useful for customers.
Reading Comprehension
- Reading work-related information.
Instructing
- Teaching people how to do something.
Programming
- Writing computer programs.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Persuasion
- Talking people into changing their minds or their behavior.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.

Sound Localization
- Noticing the direction that a sound came from.
Speech Recognition
- Recognizing spoken words.
Oral Comprehension
- Listening and understanding what people say.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Flexibility of Closure
- Seeing hidden patterns.
Manual Dexterity
- Holding or moving items with your hands.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Memorization
- Remembering words, numbers, pictures, or steps.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Explosive Strength
- Jumping, sprinting, or throwing something.
Deductive Reasoning
- Using rules to solve problems.
Speed of Closure
- Quickly knowing what you are looking at.
Information Ordering
- Ordering or arranging things.
Speed of Limb Movement
- Quickly moving your arms and legs.
Near Vision
- Seeing details up close.
Far Vision
- Seeing details that are far away.
Trunk Strength
- Using your lower back and stomach.
Stamina
- Exercising for a long time without getting out of breath.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Category Flexibility
- Grouping things in different ways.
Time Sharing
- Doing two or more things at the same time.
Written Comprehension
- Reading and understanding what is written.
Written Expression
- Communicating by writing.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Hearing Sensitivity
- Telling the difference between sounds.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Originality
- Creating new and original ideas.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Selective Attention
- Paying attention to something without being distracted.
Problem Sensitivity
- Noticing when problems happen.
Fluency of Ideas
- Coming up with lots of ideas.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Visualization
- Imagining how something will look after it is moved around or changed.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Night Vision
- Seeing at night or under low light.
Speech Clarity
- Speaking clearly.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Oral Expression
- Communicating by speaking.
Static Strength
- Lifting, pushing, pulling, or carrying.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Spatial Orientation
- Knowing where things are around you.
Finger Dexterity
- Putting together small parts with your fingers.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.

Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Education

Bachelor's degree

Work Experience

5 years or more work experience

Training

No on-the-job training

Education and Training Opportunities

Washington Annual Salary

139260/yr

Washington Hourly Wage

66.95/hr

Currently Employed

4,340

Yearly Projected Openings

340

Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:

Integrity
Attention to Detail
Initiative
Leadership
Cooperation
Analytical Thinking

Analytical balances
Benchtop centrifuges
Extracting equipment for laboratories
Gas chromatographs
Immunology analyzers
Infrared spectrometers
Inkjet printers
Instrumentation for capillary electrophoresis
Laboratory diluters
Liquid chromatographs
Microplate readers
Moisture balances
Notebook computers
Personal computers
Portable data input terminals
Spectrometers
Titration equipment
pH meters

Analytical or scientific software
Compliance software
Content workflow software
Data base user interface and query software
Desktop communications software
Document management software
Electronic mail software
Enterprise application integration software
Enterprise resource planning ERP software
Industrial control software
Internet browser software
Object or component oriented development software
Office suite software
Operating system software
Presentation software
Process mapping and design software
Program testing software
Project management software
Risk management data and analysis software
Spreadsheet software
Word processing software

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