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Computer and Information Systems Managers

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.
  • Summary

  • Details

  • Work Activities

    • Recruit, hire, train and supervise staff, or participate in staffing decisions.
    • Review and approve all systems charts and programs prior to their implementation.
    • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
    • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
    • Provide users with technical support for computer problems.
    • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
    • Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
    • Develop and interpret organizational goals, policies, and procedures.
    • Review and approve all systems charts and programs prior to their implementation.
    • Develop and interpret organizational goals, policies, and procedures.
    • Recruit, hire, train and supervise staff, or participate in staffing decisions.
    • Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
    • Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
    • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
    • Stay abreast of advances in technology.
    • Evaluate data processing proposals to assess project feasibility and requirements.
    • Control operational budget and expenditures.
    • Purchase necessary equipment.
    • Manage backup, security and user help systems.
    • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
    • Assign and review the work of systems analysts, programmers, and other computer-related workers.
    • Review project plans to plan and coordinate project activity.
    • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
    • Develop and interpret organizational goals, policies, and procedures.
    • Prepare and review operational reports or project progress reports.
    • Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
    • Recruit, hire, train and supervise staff, or participate in staffing decisions.

    Skills

    • Reading Comprehension
      • Reading work-related information.
    • Persuasion
      • Talking people into changing their minds or their behavior.
    • Troubleshooting
      • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
    • Repairing
      • Repairing machines or systems using the right tools.
    • Systems Analysis
      • Figuring out how a system should work and how changes in the future will affect it.
    • Service Orientation
      • Looking for ways to help people.
    • Social Perceptiveness
      • Understanding people's reactions.
    • Quality Control Analysis
      • Testing how well a product or service works.
    • Critical Thinking
      • Thinking about the pros and cons of different ways to solve a problem.
    • Management of Personnel Resources
      • Selecting and managing the best workers for a job.
    • Science
      • Using scientific rules and strategies to solve problems.
    • Operations Analysis
      • Figuring out what a product or service needs to be able to do.
    • Operation and Control
      • Using equipment or systems.
    • Judgment and Decision Making
      • Thinking about the pros and cons of different options and picking the best one.
    • Management of Material Resources
      • Managing equipment and materials.
    • Active Learning
      • Figuring out how to use new ideas or things.
    • Equipment Selection
      • Deciding what kind of tools and equipment are needed to do a job.
    • Systems Evaluation
      • Measuring how well a system is working and how to improve it.
    • Programming
      • Writing computer programs.
    • Time Management
      • Managing your time and the time of other people.
    • Technology Design
      • Making equipment and technology useful for customers.
    • Equipment Maintenance
      • Planning and doing the basic maintenance on equipment.
    • Writing
      • Writing things for co-workers or customers.
    • Learning Strategies
      • Using the best training or teaching strategies for learning new things.
    • Instructing
      • Teaching people how to do something.
    • Installation
      • Installing equipment, machines, wiring, or computer programs.
    • Mathematics
      • Using math to solve problems.
    • Complex Problem Solving
      • Noticing a problem and figuring out the best way to solve it.
    • Operations Monitoring
      • Watching gauges, dials, or display screens to make sure a machine is working.
    • Management of Financial Resources
      • Making spending decisions and keeping track of what is spent.
    • Coordination
      • Changing what is done based on other people's actions.
    • Active Listening
      • Listening to others, not interrupting, and asking good questions.
    • Negotiation
      • Bringing people together to solve differences.
    • Speaking
      • Talking to others.
    • Monitoring
      • Keeping track of how well people and/or groups are doing in order to make improvements.

    Abilities

    • Reaction Time
      • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
    • Extent Flexibility
      • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
    • Oral Comprehension
      • Listening and understanding what people say.
    • Fluency of Ideas
      • Coming up with lots of ideas.
    • Originality
      • Creating new and original ideas.
    • Finger Dexterity
      • Putting together small parts with your fingers.
    • Spatial Orientation
      • Knowing where things are around you.
    • Speech Clarity
      • Speaking clearly.
    • Peripheral Vision
      • Seeing something to your side when your are looking ahead.
    • Near Vision
      • Seeing details up close.
    • Control Precision
      • Quickly changing the controls of a machine, car, truck or boat.
    • Night Vision
      • Seeing at night or under low light.
    • Deductive Reasoning
      • Using rules to solve problems.
    • Memorization
      • Remembering words, numbers, pictures, or steps.
    • Speed of Closure
      • Quickly knowing what you are looking at.
    • Flexibility of Closure
      • Seeing hidden patterns.
    • Perceptual Speed
      • Quickly comparing groups of letters, numbers, pictures, or other things.
    • Time Sharing
      • Doing two or more things at the same time.
    • Arm-Hand Steadiness
      • Keeping your arm or hand steady.
    • Manual Dexterity
      • Holding or moving items with your hands.
    • Multilimb Coordination
      • Using your arms and/or legs together while sitting, standing, or lying down.
    • Response Orientation
      • Quickly deciding if you should move your hand, foot, or other body part.
    • Trunk Strength
      • Using your lower back and stomach.
    • Visual Color Discrimination
      • Noticing the difference between colors, including shades and brightness.
    • Dynamic Strength
      • Exercising for a long time without your muscles getting tired.
    • Speed of Limb Movement
      • Quickly moving your arms and legs.
    • Gross Body Coordination
      • Moving your arms, legs, and mid-section together while your whole body is moving.
    • Hearing Sensitivity
      • Telling the difference between sounds.
    • Oral Expression
      • Communicating by speaking.
    • Number Facility
      • Adding, subtracting, multiplying, or dividing.
    • Sound Localization
      • Noticing the direction that a sound came from.
    • Auditory Attention
      • Paying attention to one sound while there are other distracting sounds.
    • Static Strength
      • Lifting, pushing, pulling, or carrying.
    • Gross Body Equilibrium
      • Keeping your balance or staying upright.
    • Rate Control
      • Changing when and how fast you move based on how something else is moving.
    • Stamina
      • Exercising for a long time without getting out of breath.
    • Written Comprehension
      • Reading and understanding what is written.
    • Inductive Reasoning
      • Making general rules or coming up with answers from lots of detailed information.
    • Information Ordering
      • Ordering or arranging things.
    • Mathematical Reasoning
      • Choosing the right type of math to solve a problem.
    • Visualization
      • Imagining how something will look after it is moved around or changed.
    • Selective Attention
      • Paying attention to something without being distracted.
    • Speech Recognition
      • Recognizing spoken words.
    • Explosive Strength
      • Jumping, sprinting, or throwing something.
    • Far Vision
      • Seeing details that are far away.
    • Wrist-Finger Speed
      • Making fast, simple, repeated movements of your fingers, hands, and wrists.
    • Dynamic Flexibility
      • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
    • Written Expression
      • Communicating by writing.
    • Category Flexibility
      • Grouping things in different ways.
    • Problem Sensitivity
      • Noticing when problems happen.
    • Depth Perception
      • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
    • Glare Sensitivity
      • Seeing something even if there is a glare or very bright light.

    Knowledge

    • Production and Processing
      • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
    • Computers and Electronics
      • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    • Physics
      • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
    • Fine Arts
      • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
    • History and Archeology
      • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
    • Mechanical
      • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
    • Sociology and Anthropology
      • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
    • Medicine and Dentistry
      • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
    • Economics and Accounting
      • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
    • Sales and Marketing
      • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Customer and Personal Service
      • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Chemistry
      • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
    • Foreign Language
      • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
    • Public Safety and Security
      • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
    • Law and Government
      • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
    • Telecommunications
      • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
    • Geography
      • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
    • Education and Training
      • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
    • Mathematics
      • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
    • Administration and Management
      • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Administrative
      • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    • Personnel and Human Resources
      • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    • English Language
      • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
    • Food Production
      • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
    • Building and Construction
      • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
    • Psychology
      • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
    • Engineering and Technology
      • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
    • Philosophy and Theology
      • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
    • Communications and Media
      • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
    • Transportation
      • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
    • Design
      • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
    • Biology
      • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
    • Therapy and Counseling
      • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    Education

    Education
    Bachelor's degree
    Work Experience
    5 years or more work experience
    Training
    No on-the-job training

    Pay

    Washington Annual Salary
    206420/yr
    Washington Hourly Wage
    99.24/hr

    Washington Employment Trends

    Currently Employed
    20,350
    Yearly Projected Openings
    1950

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:
    • Initiative
    • Leadership Orientation
    • Innovation
    • Adaptability
    • Achievement Orientation
    • Intellectual Curiosity

    Tools

    • Access servers
    • Computer servers
    • Computer tool kits
    • High end computer servers
    • Inkjet printers
    • Integrated services digital network ISDN access devices
    • Laser fax machine
    • Laser printers
    • Mainframe computers
    • Network analyzers
    • Network interface cards
    • Network routers
    • Network switches
    • Peripheral controller cards
    • Personal computers
    • Photocopiers
    • Print servers
    • Punches or nail sets or drifts
    • Screwdrivers
    • Teleconference equipment

    Technology

    • Access software
    • Accounting software
    • Analytical or scientific software
    • Application server software
    • Backup or archival software
    • Business intelligence and data analysis software
    • Calendar and scheduling software
    • Cloud-based data access and sharing software
    • Cloud-based management software
    • Cloud-based protection or security software
    • Clustering software
    • Communications server software
    • Compliance software
    • Configuration management software
    • Content workflow software
    • Customer relationship management CRM software
    • Data base management system software
    • Data base reporting software
    • Data base user interface and query software
    • Data mining software
    • Desktop publishing software
    • Development environment software
    • Document management software
    • Electronic mail software
    • Enterprise application integration software
    • Enterprise resource planning ERP software
    • Enterprise system management software
    • Filesystem software
    • Financial analysis software
    • Graphical user interface development software
    • Helpdesk or call center software
    • Human resources software
    • Internet browser software
    • LAN software
    • Metadata management software
    • Network connectivity terminal emulation software
    • Network monitoring software
    • Network security and virtual private network VPN equipment software
    • Object or component oriented development software
    • Object oriented data base management software
    • Office suite software
    • Operating system software
    • Platform interconnectivity software
    • Portal server software
    • Presentation software
    • Process mapping and design software
    • Project management software
    • Requirements analysis and system architecture software
    • Software defined networking/ virtualization software
    • Spreadsheet software
    • Transaction security and virus protection software
    • Transaction server software
    • Video creation and editing software
    • Web page creation and editing software
    • Web platform development software
    • Wireless software
    • Word processing software