Stockers and Order Fillers

• Summary

• Details

Work Activities

• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Receive, unload, open, unpack, or issue sales floor merchandise.
• Clean display cases, shelves, and aisles.
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
• Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
• Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
• Dispose of damaged or defective items, or return them to vendors.
• Operate equipment such as forklifts.
• Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
• Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
• Transport packages to customers' vehicles.
• Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
• Pack customer purchases in bags or cartons.
• Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
• Compare merchandise invoices to items actually received to ensure that shipments are correct.
• Receive, unload, open, unpack, or issue sales floor merchandise.
• Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
• Take inventory or examine merchandise to identify items to be reordered or replenished.
• Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
• Compute prices of items or groups of items.
• Answer customers' questions about merchandise and advise customers on merchandise selection.
• Recommend disposal of excess, defective, or obsolete stock.
• Complete order receipts.
• Keep records of out-going orders.
• Stamp, attach, or change price tags on merchandise, referring to price list.
• Receive and count stock items, and record data manually or on computer.
• Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
• Dispose of damaged or defective items, or return them to vendors.
• Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
• Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
• Obtain merchandise from bins or shelves.
• Keep records on the use or damage of stock or stock-handling equipment.
• Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.
• Examine and inspect stock items for wear or defects, reporting any damage to supervisors.

Skills

• Systems Evaluation
  • Measuring how well a system is working and how to improve it.
• Management of Personnel Resources
  • Selecting and managing the best workers for a job.
• Troubleshooting
  • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
• Operations Analysis
  • Figuring out what a product or service needs to be able to do.
• Programming
  • Writing computer programs.
• Equipment Maintenance
  • Planning and doing the basic maintenance on equipment.
• Time Management
  • Managing your time and the time of other people.
• Learning Strategies
  • Using the best training or teaching strategies for learning new things.
• Persuasion
  • Talking people into changing their minds or their behavior.
• Operation and Control
  • Using equipment or systems.
• Reading Comprehension
  • Reading work-related information.
• Coordination
  • Changing what is done based on other people's actions.
• Equipment Selection
  • Deciding what kind of tools and equipment are needed to do a job.
• Science
  • Using scientific rules and strategies to solve problems.
• Quality Control Analysis
  • Testing how well a product or service works.
• Repairing
  • Repairing machines or systems using the right tools.
• Judgment and Decision Making
  • Thinking about the pros and cons of different options and picking the best one.
• Management of Financial Resources
  • Making spending decisions and keeping track of what is spent.
• Monitoring
  • Keeping track of how well people and/or groups are doing in order to make improvements.
• Complex Problem Solving
  • Noticing a problem and figuring out the best way to solve it.
• Active Listening
  • Listening to others, not interrupting, and asking good questions.
• Negotiation
  • Bringing people together to solve differences.
• Writing
  • Writing things for co-workers or customers.
• Instructing
  • Teaching people how to do something.
• Speaking
  • Talking to others.
• Active Learning
  • Figuring out how to use new ideas or things.
• Service Orientation
  • Looking for ways to help people.
• Operations Monitoring
  • Watching gauges, dials, or display screens to make sure a machine is working.
• Technology Design
  • Making equipment and technology useful for customers.
• Installation
  • Installing equipment, machines, wiring, or computer programs.
• Mathematics
  • Using math to solve problems.
• Systems Analysis
  • Figuring out how a system should work and how changes in the future will affect it.
• Management of Material Resources
  • Managing equipment and materials.
• Social Perceptiveness
  • Understanding people's reactions.
• Critical Thinking
  • Thinking about the pros and cons of different ways to solve a problem.

Abilities

• Finger Dexterity
  • Putting together small parts with your fingers.
• Wrist-Finger Speed
  • Making fast, simple, repeated movements of your fingers, hands, and wrists.
• Stamina
  • Exercising for a long time without getting out of breath.
• Oral Comprehension
  • Listening and understanding what people say.
• Problem Sensitivity
  • Noticing when problems happen.
• Originality
  • Creating new and original ideas.
• Visualization
  • Imagining how something will look after it is moved around or changed.
• Flexibility of Closure
  • Seeing hidden patterns.
• Gross Body Coordination
  • Moving your arms, legs, and mid-section together while your whole body is moving.
• Gross Body Equilibrium
  • Keeping your balance or staying upright.
• Depth Perception
  • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
• Glare Sensitivity
  • Seeing something even if there is a glare or very bright light.
• Auditory Attention
  • Paying attention to one sound while there are other distracting sounds.
• Oral Expression
  • Communicating by speaking.
• Written Comprehension
  • Reading and understanding what is written.
• Arm-Hand Steadiness
  • Keeping your arm or hand steady.
• Far Vision
  • Seeing details that are far away.
• Night Vision
  • Seeing at night or under low light.
• Reaction Time
  • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
• Trunk Strength
  • Using your lower back and stomach.
• Hearing Sensitivity
  • Telling the difference between sounds.
• Speech Recognition
  • Recognizing spoken words.
• Speech Clarity
  • Speaking clearly.
• Extent Flexibility
  • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
• Inductive Reasoning
  • Making general rules or coming up with answers from lots of detailed information.
• Perceptual Speed
  • Quickly comparing groups of letters, numbers, pictures, or other things.
• Category Flexibility
  • Grouping things in different ways.
• Selective Attention
  • Paying attention to something without being distracted.
• Memorization
  • Remembering words, numbers, pictures, or steps.
• Written Expression
  • Communicating by writing.
• Fluency of Ideas
  • Coming up with lots of ideas.
• Information Ordering
  • Ordering or arranging things.
• Visual Color Discrimination
  • Noticing the difference between colors, including shades and brightness.
• Multilimb Coordination
  • Using your arms and/or legs together while sitting, standing, or lying down.
• Static Strength
  • Lifting, pushing, pulling, or carrying.
• Dynamic Flexibility
  • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
• Control Precision
  • Quickly changing the controls of a machine, car, truck or boat.
• Speed of Limb Movement
  • Quickly moving your arms and legs.
• Rate Control
  • Changing when and how fast you move based on how something else is moving.
• Manual Dexterity
  • Holding or moving items with your hands.
• Response Orientation
  • Quickly deciding if you should move your hand, foot, or other body part.
• Explosive Strength
  • Jumping, sprinting, or throwing something.
• Sound Localization
  • Noticing the direction that a sound came from.
• Number Facility
  • Adding, subtracting, multiplying, or dividing.
• Speed of Closure
  • Quickly knowing what you are looking at.
• Mathematical Reasoning
  • Choosing the right type of math to solve a problem.
• Time Sharing
  • Doing two or more things at the same time.
• Deductive Reasoning
  • Using rules to solve problems.
• Spatial Orientation
  • Knowing where things are around you.
• Dynamic Strength
  • Exercising for a long time without your muscles getting tired.
• Near Vision
  • Seeing details up close.
• Peripheral Vision
  • Seeing something to your side when your are looking ahead.

Knowledge

• Sales and Marketing
  • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
• Chemistry
  • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
• Biology
  • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
• Foreign Language
  • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
• Administration and Management
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Education and Training
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Fine Arts
  • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
• Administrative
  • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Medicine and Dentistry
  • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
• Mechanical
  • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Mathematics
  • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Physics
  • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
• Economics and Accounting
  • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
• Personnel and Human Resources
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Transportation
  • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
• Law and Government
  • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Telecommunications
  • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
• Philosophy and Theology
  • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
• Communications and Media
  • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
• Production and Processing
  • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• History and Archeology
  • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
• Public Safety and Security
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Food Production
  • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
• Design
  • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
• Psychology
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Sociology and Anthropology
  • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
• Geography
  • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
• Therapy and Counseling
  • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
• Building and Construction
  • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
• Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Computers and Electronics
  • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Engineering and Technology
  • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Education

Education

No formal educational credential

Work Experience

No work experience

Training

Less than 1 month on-the-job training

Education and Training Opportunities

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Education and Training Opportunities

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Pay

Washington Annual Salary

42210/yr

Washington Hourly Wage

20.29/hr

Washington Employment Trends

Currently Employed

43,240

Yearly Projected Openings

7370

Personality

Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:

• Dependability
• Attention to Detail

Tools

• Articulating boom lift
• Automatic labeling systems
• Back support belts
• Baling press
• Bar code reader equipment
• Belt conveyors
• Box sealing tape dispensers
• Cash registers
• Claw hammer
• Cleaning scrapers
• Desktop calculator
• Dollies
• Forklifts
• Hand trucks or accessories
• Hoists
• Industrial sign and label portable printer
• Inkjet printers
• Intercom systems
• Label applying machines
• Label dispensers
• Label removing kits
• Ladders
• Laser printers
• Notebook computers
• Packaging compactors
• Pallet trucks
• Personal computers
• Personal digital assistant PDAs or organizers
• Photocopiers
• Platform lift
• Postal scales
• Radio frequency identification devices
• Radio frequency scanners
• Razor knives
• Rubber stamping stamps
• Scanners
• Scissors
• Shears
• Special purpose telephones
• Staple guns
• Strapping dispenser
• Tape measures
• Ticket dispensing machines
• Tugger
• Utility knives
• Workshop cranes
• Wrapping machinery

Technology

• Calendar and scheduling software
• Data base user interface and query software
• Desktop communications software
• Electronic mail software
• Enterprise resource planning ERP software
• Inventory management software
• Materials requirements planning logistics and supply chain software
• Office suite software
• Operating system software
• Spreadsheet software
• Voice synthesizer and recognition software
• Word processing software