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Stockers and Order Fillers

Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. May operate power equipment to fill orders. May mark prices on merchandise and set up sales displays.
Related: Counter & Rental Clerks  Laborers & Freight, Stock, & Material Movers, Hand  Retail Salespersons  Shipping, Receiving, & Inventory Clerks  Weighers, Measurers, Checkers, & Samplers, Recordkeeping 
Industries: Retail  Transportation & Storage  Wholesale/Commercial Sales 

  • Summary

  • Details

    • Work Activities

    • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
    • Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
    • Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
    • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
    • Clean display cases, shelves, and aisles.
    • Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
    • Dispose of damaged or defective items, or return them to vendors.
    • Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
    • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
    • Receive, unload, open, unpack, or issue sales floor merchandise.
    • Operate equipment such as forklifts.
    • Transport packages to customers' vehicles.
    • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
    • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
    • Compute prices of items or groups of items.
    • Compare merchandise invoices to items actually received to ensure that shipments are correct.
    • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
    • Receive, unload, open, unpack, or issue sales floor merchandise.
    • Take inventory or examine merchandise to identify items to be reordered or replenished.
    • Pack customer purchases in bags or cartons.
    • Answer customers' questions about merchandise and advise customers on merchandise selection.
    • Complete order receipts.
    • Stamp, attach, or change price tags on merchandise, referring to price list.
    • Keep records of out-going orders.
    • Obtain merchandise from bins or shelves.
    • Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
    • Receive and count stock items, and record data manually or on computer.
    • Dispose of damaged or defective items, or return them to vendors.
    • Recommend disposal of excess, defective, or obsolete stock.
    • Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
    • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
    • Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.
    • Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
    • Keep records on the use or damage of stock or stock-handling equipment.

    Skills

    • Programming
      • Writing computer programs.
    • Systems Evaluation
      • Measuring how well a system is working and how to improve it.
    • Troubleshooting
      • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
    • Time Management
      • Managing your time and the time of other people.
    • Management of Personnel Resources
      • Selecting and managing the best workers for a job.
    • Learning Strategies
      • Using the best training or teaching strategies for learning new things.
    • Operations Analysis
      • Figuring out what a product or service needs to be able to do.
    • Persuasion
      • Talking people into changing their minds or their behavior.
    • Equipment Maintenance
      • Planning and doing the basic maintenance on equipment.
    • Judgment and Decision Making
      • Thinking about the pros and cons of different options and picking the best one.
    • Writing
      • Writing things for co-workers or customers.
    • Active Learning
      • Figuring out how to use new ideas or things.
    • Instructing
      • Teaching people how to do something.
    • Speaking
      • Talking to others.
    • Service Orientation
      • Looking for ways to help people.
    • Active Listening
      • Listening to others, not interrupting, and asking good questions.
    • Negotiation
      • Bringing people together to solve differences.
    • Operation and Control
      • Using equipment or systems.
    • Science
      • Using scientific rules and strategies to solve problems.
    • Quality Control Analysis
      • Testing how well a product or service works.
    • Reading Comprehension
      • Reading work-related information.
    • Repairing
      • Repairing machines or systems using the right tools.
    • Management of Financial Resources
      • Making spending decisions and keeping track of what is spent.
    • Coordination
      • Changing what is done based on other people's actions.
    • Monitoring
      • Keeping track of how well people and/or groups are doing in order to make improvements.
    • Complex Problem Solving
      • Noticing a problem and figuring out the best way to solve it.
    • Equipment Selection
      • Deciding what kind of tools and equipment are needed to do a job.
    • Technology Design
      • Making equipment and technology useful for customers.
    • Operations Monitoring
      • Watching gauges, dials, or display screens to make sure a machine is working.
    • Social Perceptiveness
      • Understanding people's reactions.
    • Installation
      • Installing equipment, machines, wiring, or computer programs.
    • Management of Material Resources
      • Managing equipment and materials.
    • Mathematics
      • Using math to solve problems.
    • Systems Analysis
      • Figuring out how a system should work and how changes in the future will affect it.
    • Critical Thinking
      • Thinking about the pros and cons of different ways to solve a problem.

    Abilities

    • Far Vision
      • Seeing details that are far away.
    • Problem Sensitivity
      • Noticing when problems happen.
    • Visualization
      • Imagining how something will look after it is moved around or changed.
    • Oral Comprehension
      • Listening and understanding what people say.
    • Gross Body Coordination
      • Moving your arms, legs, and mid-section together while your whole body is moving.
    • Finger Dexterity
      • Putting together small parts with your fingers.
    • Gross Body Equilibrium
      • Keeping your balance or staying upright.
    • Wrist-Finger Speed
      • Making fast, simple, repeated movements of your fingers, hands, and wrists.
    • Stamina
      • Exercising for a long time without getting out of breath.
    • Depth Perception
      • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
    • Glare Sensitivity
      • Seeing something even if there is a glare or very bright light.
    • Auditory Attention
      • Paying attention to one sound while there are other distracting sounds.
    • Originality
      • Creating new and original ideas.
    • Written Comprehension
      • Reading and understanding what is written.
    • Arm-Hand Steadiness
      • Keeping your arm or hand steady.
    • Oral Expression
      • Communicating by speaking.
    • Flexibility of Closure
      • Seeing hidden patterns.
    • Extent Flexibility
      • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
    • Visual Color Discrimination
      • Noticing the difference between colors, including shades and brightness.
    • Night Vision
      • Seeing at night or under low light.
    • Speech Clarity
      • Speaking clearly.
    • Reaction Time
      • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
    • Trunk Strength
      • Using your lower back and stomach.
    • Selective Attention
      • Paying attention to something without being distracted.
    • Written Expression
      • Communicating by writing.
    • Perceptual Speed
      • Quickly comparing groups of letters, numbers, pictures, or other things.
    • Category Flexibility
      • Grouping things in different ways.
    • Fluency of Ideas
      • Coming up with lots of ideas.
    • Speech Recognition
      • Recognizing spoken words.
    • Hearing Sensitivity
      • Telling the difference between sounds.
    • Memorization
      • Remembering words, numbers, pictures, or steps.
    • Information Ordering
      • Ordering or arranging things.
    • Inductive Reasoning
      • Making general rules or coming up with answers from lots of detailed information.
    • Rate Control
      • Changing when and how fast you move based on how something else is moving.
    • Speed of Limb Movement
      • Quickly moving your arms and legs.
    • Static Strength
      • Lifting, pushing, pulling, or carrying.
    • Explosive Strength
      • Jumping, sprinting, or throwing something.
    • Dynamic Strength
      • Exercising for a long time without your muscles getting tired.
    • Dynamic Flexibility
      • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
    • Sound Localization
      • Noticing the direction that a sound came from.
    • Deductive Reasoning
      • Using rules to solve problems.
    • Number Facility
      • Adding, subtracting, multiplying, or dividing.
    • Spatial Orientation
      • Knowing where things are around you.
    • Near Vision
      • Seeing details up close.
    • Peripheral Vision
      • Seeing something to your side when your are looking ahead.
    • Manual Dexterity
      • Holding or moving items with your hands.
    • Control Precision
      • Quickly changing the controls of a machine, car, truck or boat.
    • Multilimb Coordination
      • Using your arms and/or legs together while sitting, standing, or lying down.
    • Response Orientation
      • Quickly deciding if you should move your hand, foot, or other body part.
    • Mathematical Reasoning
      • Choosing the right type of math to solve a problem.
    • Speed of Closure
      • Quickly knowing what you are looking at.
    • Time Sharing
      • Doing two or more things at the same time.

    Knowledge

    • Fine Arts
      • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
    • Administrative
      • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    • English Language
      • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
    • Foreign Language
      • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
    • Mechanical
      • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
    • Medicine and Dentistry
      • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
    • Administration and Management
      • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Education and Training
      • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
    • Sales and Marketing
      • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Physics
      • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
    • Biology
      • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
    • Chemistry
      • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
    • Mathematics
      • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
    • Telecommunications
      • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
    • Economics and Accounting
      • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
    • Communications and Media
      • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
    • Personnel and Human Resources
      • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    • Philosophy and Theology
      • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
    • Transportation
      • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
    • Law and Government
      • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
    • Food Production
      • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
    • Building and Construction
      • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
    • Geography
      • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
    • Engineering and Technology
      • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
    • Psychology
      • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
    • Customer and Personal Service
      • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • History and Archeology
      • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
    • Production and Processing
      • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
    • Public Safety and Security
      • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
    • Design
      • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
    • Sociology and Anthropology
      • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
    • Computers and Electronics
      • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    • Therapy and Counseling
      • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    Education

    Education
    No formal educational credential
    Work Experience
    No work experience
    Training
    Less than 1 month on-the-job training
    Education and Training Opportunities

    Pay

    Washington Annual Salary
    42210/yr
    Washington Hourly Wage
    20.29/hr

    Washington Employment Trends

    Currently Employed
    43,240
    Yearly Projected Openings
    7370

    Personality

    Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:
    • Dependability
    • Attention to Detail

    Tools

    • Articulating boom lift
    • Automatic labeling systems
    • Back support belts
    • Baling press
    • Bar code reader equipment
    • Belt conveyors
    • Box sealing tape dispensers
    • Cash registers
    • Claw hammer
    • Cleaning scrapers
    • Desktop calculator
    • Dollies
    • Forklifts
    • Hand trucks or accessories
    • Hoists
    • Industrial sign and label portable printer
    • Inkjet printers
    • Intercom systems
    • Label applying machines
    • Label dispensers
    • Label removing kits
    • Ladders
    • Laser printers
    • Notebook computers
    • Packaging compactors
    • Pallet trucks
    • Personal computers
    • Personal digital assistant PDAs or organizers
    • Photocopiers
    • Platform lift
    • Postal scales
    • Radio frequency identification devices
    • Radio frequency scanners
    • Razor knives
    • Rubber stamping stamps
    • Scanners
    • Scissors
    • Shears
    • Special purpose telephones
    • Staple guns
    • Strapping dispenser
    • Tape measures
    • Ticket dispensing machines
    • Tugger
    • Utility knives
    • Workshop cranes
    • Wrapping machinery

    Technology

    • Calendar and scheduling software
    • Data base user interface and query software
    • Desktop communications software
    • Electronic mail software
    • Enterprise resource planning ERP software
    • Inventory management software
    • Materials requirements planning logistics and supply chain software
    • Office suite software
    • Operating system software
    • Spreadsheet software
    • Voice synthesizer and recognition software
    • Word processing software

ADDITIONAL RESOURCES

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