Stockers and Order Fillers

• Summary

• Details

Work Activities

• Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
• Receive, unload, open, unpack, or issue sales floor merchandise.
• Dispose of damaged or defective items, or return them to vendors.
• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
• Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
• Clean display cases, shelves, and aisles.
• Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
• Transport packages to customers' vehicles.
• Operate equipment such as forklifts.
• Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
• Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
• Receive, unload, open, unpack, or issue sales floor merchandise.
• Take inventory or examine merchandise to identify items to be reordered or replenished.
• Pack customer purchases in bags or cartons.
• Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
• Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
• Answer customers' questions about merchandise and advise customers on merchandise selection.
• Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
• Compute prices of items or groups of items.
• Compare merchandise invoices to items actually received to ensure that shipments are correct.
• Recommend disposal of excess, defective, or obsolete stock.
• Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
• Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
• Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.
• Complete order receipts.
• Stamp, attach, or change price tags on merchandise, referring to price list.
• Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
• Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
• Keep records of out-going orders.
• Keep records on the use or damage of stock or stock-handling equipment.
• Dispose of damaged or defective items, or return them to vendors.
• Receive and count stock items, and record data manually or on computer.
• Obtain merchandise from bins or shelves.

Skills

• Equipment Maintenance
  • Planning and doing the basic maintenance on equipment.
• Learning Strategies
  • Using the best training or teaching strategies for learning new things.
• Programming
  • Writing computer programs.
• Systems Evaluation
  • Measuring how well a system is working and how to improve it.
• Time Management
  • Managing your time and the time of other people.
• Management of Personnel Resources
  • Selecting and managing the best workers for a job.
• Troubleshooting
  • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
• Operations Analysis
  • Figuring out what a product or service needs to be able to do.
• Persuasion
  • Talking people into changing their minds or their behavior.
• Science
  • Using scientific rules and strategies to solve problems.
• Active Listening
  • Listening to others, not interrupting, and asking good questions.
• Speaking
  • Talking to others.
• Writing
  • Writing things for co-workers or customers.
• Service Orientation
  • Looking for ways to help people.
• Reading Comprehension
  • Reading work-related information.
• Negotiation
  • Bringing people together to solve differences.
• Active Learning
  • Figuring out how to use new ideas or things.
• Instructing
  • Teaching people how to do something.
• Monitoring
  • Keeping track of how well people and/or groups are doing in order to make improvements.
• Complex Problem Solving
  • Noticing a problem and figuring out the best way to solve it.
• Coordination
  • Changing what is done based on other people's actions.
• Equipment Selection
  • Deciding what kind of tools and equipment are needed to do a job.
• Operation and Control
  • Using equipment or systems.
• Repairing
  • Repairing machines or systems using the right tools.
• Quality Control Analysis
  • Testing how well a product or service works.
• Judgment and Decision Making
  • Thinking about the pros and cons of different options and picking the best one.
• Management of Financial Resources
  • Making spending decisions and keeping track of what is spent.
• Operations Monitoring
  • Watching gauges, dials, or display screens to make sure a machine is working.
• Systems Analysis
  • Figuring out how a system should work and how changes in the future will affect it.
• Management of Material Resources
  • Managing equipment and materials.
• Technology Design
  • Making equipment and technology useful for customers.
• Critical Thinking
  • Thinking about the pros and cons of different ways to solve a problem.
• Installation
  • Installing equipment, machines, wiring, or computer programs.
• Mathematics
  • Using math to solve problems.
• Social Perceptiveness
  • Understanding people's reactions.

Abilities

• Gross Body Coordination
  • Moving your arms, legs, and mid-section together while your whole body is moving.
• Glare Sensitivity
  • Seeing something even if there is a glare or very bright light.
• Originality
  • Creating new and original ideas.
• Flexibility of Closure
  • Seeing hidden patterns.
• Written Comprehension
  • Reading and understanding what is written.
• Wrist-Finger Speed
  • Making fast, simple, repeated movements of your fingers, hands, and wrists.
• Depth Perception
  • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
• Finger Dexterity
  • Putting together small parts with your fingers.
• Gross Body Equilibrium
  • Keeping your balance or staying upright.
• Far Vision
  • Seeing details that are far away.
• Stamina
  • Exercising for a long time without getting out of breath.
• Auditory Attention
  • Paying attention to one sound while there are other distracting sounds.
• Oral Expression
  • Communicating by speaking.
• Visualization
  • Imagining how something will look after it is moved around or changed.
• Oral Comprehension
  • Listening and understanding what people say.
• Problem Sensitivity
  • Noticing when problems happen.
• Arm-Hand Steadiness
  • Keeping your arm or hand steady.
• Extent Flexibility
  • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
• Speech Recognition
  • Recognizing spoken words.
• Fluency of Ideas
  • Coming up with lots of ideas.
• Reaction Time
  • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
• Hearing Sensitivity
  • Telling the difference between sounds.
• Speech Clarity
  • Speaking clearly.
• Night Vision
  • Seeing at night or under low light.
• Trunk Strength
  • Using your lower back and stomach.
• Visual Color Discrimination
  • Noticing the difference between colors, including shades and brightness.
• Written Expression
  • Communicating by writing.
• Information Ordering
  • Ordering or arranging things.
• Inductive Reasoning
  • Making general rules or coming up with answers from lots of detailed information.
• Selective Attention
  • Paying attention to something without being distracted.
• Memorization
  • Remembering words, numbers, pictures, or steps.
• Perceptual Speed
  • Quickly comparing groups of letters, numbers, pictures, or other things.
• Category Flexibility
  • Grouping things in different ways.
• Dynamic Flexibility
  • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
• Static Strength
  • Lifting, pushing, pulling, or carrying.
• Control Precision
  • Quickly changing the controls of a machine, car, truck or boat.
• Explosive Strength
  • Jumping, sprinting, or throwing something.
• Near Vision
  • Seeing details up close.
• Multilimb Coordination
  • Using your arms and/or legs together while sitting, standing, or lying down.
• Dynamic Strength
  • Exercising for a long time without your muscles getting tired.
• Rate Control
  • Changing when and how fast you move based on how something else is moving.
• Sound Localization
  • Noticing the direction that a sound came from.
• Response Orientation
  • Quickly deciding if you should move your hand, foot, or other body part.
• Deductive Reasoning
  • Using rules to solve problems.
• Speed of Closure
  • Quickly knowing what you are looking at.
• Spatial Orientation
  • Knowing where things are around you.
• Number Facility
  • Adding, subtracting, multiplying, or dividing.
• Mathematical Reasoning
  • Choosing the right type of math to solve a problem.
• Time Sharing
  • Doing two or more things at the same time.
• Manual Dexterity
  • Holding or moving items with your hands.
• Speed of Limb Movement
  • Quickly moving your arms and legs.
• Peripheral Vision
  • Seeing something to your side when your are looking ahead.

Knowledge

• Fine Arts
  • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
• Foreign Language
  • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
• Administrative
  • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Administration and Management
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Sales and Marketing
  • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
• Chemistry
  • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
• Mechanical
  • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Medicine and Dentistry
  • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
• Physics
  • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
• Biology
  • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
• Education and Training
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Mathematics
  • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Philosophy and Theology
  • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
• Personnel and Human Resources
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Communications and Media
  • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
• Telecommunications
  • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
• Economics and Accounting
  • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
• Transportation
  • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
• Law and Government
  • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Production and Processing
  • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Food Production
  • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
• Public Safety and Security
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• History and Archeology
  • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
• Computers and Electronics
  • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Design
  • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
• Engineering and Technology
  • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
• Therapy and Counseling
  • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
• Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Sociology and Anthropology
  • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
• Geography
  • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
• Building and Construction
  • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
• Psychology
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Education

Education

No formal educational credential

Work Experience

No work experience

Training

Less than 1 month on-the-job training

Education and Training Opportunities

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Education and Training Opportunities

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Pay

Washington Annual Salary

42210/yr

Washington Hourly Wage

20.29/hr

Washington Employment Trends

Currently Employed

43,240

Yearly Projected Openings

7370

Personality

Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:

• Attention to Detail
• Dependability
• Cooperation
• Integrity
• Independence
• Stress Tolerance

Tools

• Articulating boom lift
• Automatic labeling systems
• Back support belts
• Baling press
• Bar code reader equipment
• Belt conveyors
• Box sealing tape dispensers
• Cash registers
• Claw hammer
• Cleaning scrapers
• Desktop calculator
• Dollies
• Forklifts
• Hand trucks or accessories
• Hoists
• Industrial sign and label portable printer
• Inkjet printers
• Intercom systems
• Label applying machines
• Label dispensers
• Label removing kits
• Ladders
• Laser printers
• Notebook computers
• Packaging compactors
• Pallet trucks
• Personal computers
• Personal digital assistant PDAs or organizers
• Photocopiers
• Platform lift
• Postal scales
• Radio frequency identification devices
• Radio frequency scanners
• Razor knives
• Rubber stamping stamps
• Scanners
• Scissors
• Shears
• Special purpose telephones
• Staple guns
• Strapping dispenser
• Tape measures
• Ticket dispensing machines
• Tugger
• Utility knives
• Workshop cranes
• Wrapping machinery

Technology

• Calendar and scheduling software
• Data base user interface and query software
• Desktop communications software
• Electronic mail software
• Enterprise resource planning ERP software
• Inventory management software
• Materials requirements planning logistics and supply chain software
• Office suite software
• Operating system software
• Spreadsheet software
• Voice synthesizer and recognition software
• Word processing software