Stockers and Order Fillers

• Summary

• Details

Work Activities

• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
• Operate equipment such as forklifts.
• Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
• Receive, unload, open, unpack, or issue sales floor merchandise.
• Clean display cases, shelves, and aisles.
• Dispose of damaged or defective items, or return them to vendors.
• Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
• Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
• Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
• Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
• Transport packages to customers' vehicles.
• Receive, unload, open, unpack, or issue sales floor merchandise.
• Answer customers' questions about merchandise and advise customers on merchandise selection.
• Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
• Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
• Compute prices of items or groups of items.
• Pack customer purchases in bags or cartons.
• Compare merchandise invoices to items actually received to ensure that shipments are correct.
• Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
• Take inventory or examine merchandise to identify items to be reordered or replenished.
• Complete order receipts.
• Keep records of out-going orders.
• Keep records on the use or damage of stock or stock-handling equipment.
• Dispose of damaged or defective items, or return them to vendors.
• Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.
• Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
• Stamp, attach, or change price tags on merchandise, referring to price list.
• Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
• Recommend disposal of excess, defective, or obsolete stock.
• Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
• Obtain merchandise from bins or shelves.
• Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
• Receive and count stock items, and record data manually or on computer.

Skills

• Troubleshooting
  • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
• Persuasion
  • Talking people into changing their minds or their behavior.
• Learning Strategies
  • Using the best training or teaching strategies for learning new things.
• Equipment Maintenance
  • Planning and doing the basic maintenance on equipment.
• Programming
  • Writing computer programs.
• Systems Evaluation
  • Measuring how well a system is working and how to improve it.
• Management of Personnel Resources
  • Selecting and managing the best workers for a job.
• Time Management
  • Managing your time and the time of other people.
• Operations Analysis
  • Figuring out what a product or service needs to be able to do.
• Operation and Control
  • Using equipment or systems.
• Repairing
  • Repairing machines or systems using the right tools.
• Science
  • Using scientific rules and strategies to solve problems.
• Quality Control Analysis
  • Testing how well a product or service works.
• Instructing
  • Teaching people how to do something.
• Management of Financial Resources
  • Making spending decisions and keeping track of what is spent.
• Judgment and Decision Making
  • Thinking about the pros and cons of different options and picking the best one.
• Active Listening
  • Listening to others, not interrupting, and asking good questions.
• Coordination
  • Changing what is done based on other people's actions.
• Active Learning
  • Figuring out how to use new ideas or things.
• Monitoring
  • Keeping track of how well people and/or groups are doing in order to make improvements.
• Service Orientation
  • Looking for ways to help people.
• Reading Comprehension
  • Reading work-related information.
• Complex Problem Solving
  • Noticing a problem and figuring out the best way to solve it.
• Negotiation
  • Bringing people together to solve differences.
• Writing
  • Writing things for co-workers or customers.
• Equipment Selection
  • Deciding what kind of tools and equipment are needed to do a job.
• Speaking
  • Talking to others.
• Installation
  • Installing equipment, machines, wiring, or computer programs.
• Technology Design
  • Making equipment and technology useful for customers.
• Management of Material Resources
  • Managing equipment and materials.
• Critical Thinking
  • Thinking about the pros and cons of different ways to solve a problem.
• Mathematics
  • Using math to solve problems.
• Social Perceptiveness
  • Understanding people's reactions.
• Operations Monitoring
  • Watching gauges, dials, or display screens to make sure a machine is working.
• Systems Analysis
  • Figuring out how a system should work and how changes in the future will affect it.

Abilities

• Stamina
  • Exercising for a long time without getting out of breath.
• Gross Body Equilibrium
  • Keeping your balance or staying upright.
• Glare Sensitivity
  • Seeing something even if there is a glare or very bright light.
• Gross Body Coordination
  • Moving your arms, legs, and mid-section together while your whole body is moving.
• Depth Perception
  • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
• Auditory Attention
  • Paying attention to one sound while there are other distracting sounds.
• Finger Dexterity
  • Putting together small parts with your fingers.
• Written Comprehension
  • Reading and understanding what is written.
• Oral Expression
  • Communicating by speaking.
• Visualization
  • Imagining how something will look after it is moved around or changed.
• Wrist-Finger Speed
  • Making fast, simple, repeated movements of your fingers, hands, and wrists.
• Far Vision
  • Seeing details that are far away.
• Originality
  • Creating new and original ideas.
• Arm-Hand Steadiness
  • Keeping your arm or hand steady.
• Oral Comprehension
  • Listening and understanding what people say.
• Flexibility of Closure
  • Seeing hidden patterns.
• Problem Sensitivity
  • Noticing when problems happen.
• Reaction Time
  • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
• Visual Color Discrimination
  • Noticing the difference between colors, including shades and brightness.
• Speech Recognition
  • Recognizing spoken words.
• Extent Flexibility
  • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
• Night Vision
  • Seeing at night or under low light.
• Speech Clarity
  • Speaking clearly.
• Fluency of Ideas
  • Coming up with lots of ideas.
• Selective Attention
  • Paying attention to something without being distracted.
• Trunk Strength
  • Using your lower back and stomach.
• Hearing Sensitivity
  • Telling the difference between sounds.
• Written Expression
  • Communicating by writing.
• Category Flexibility
  • Grouping things in different ways.
• Inductive Reasoning
  • Making general rules or coming up with answers from lots of detailed information.
• Perceptual Speed
  • Quickly comparing groups of letters, numbers, pictures, or other things.
• Information Ordering
  • Ordering or arranging things.
• Memorization
  • Remembering words, numbers, pictures, or steps.
• Manual Dexterity
  • Holding or moving items with your hands.
• Number Facility
  • Adding, subtracting, multiplying, or dividing.
• Deductive Reasoning
  • Using rules to solve problems.
• Speed of Closure
  • Quickly knowing what you are looking at.
• Time Sharing
  • Doing two or more things at the same time.
• Rate Control
  • Changing when and how fast you move based on how something else is moving.
• Sound Localization
  • Noticing the direction that a sound came from.
• Control Precision
  • Quickly changing the controls of a machine, car, truck or boat.
• Static Strength
  • Lifting, pushing, pulling, or carrying.
• Response Orientation
  • Quickly deciding if you should move your hand, foot, or other body part.
• Dynamic Strength
  • Exercising for a long time without your muscles getting tired.
• Near Vision
  • Seeing details up close.
• Multilimb Coordination
  • Using your arms and/or legs together while sitting, standing, or lying down.
• Explosive Strength
  • Jumping, sprinting, or throwing something.
• Speed of Limb Movement
  • Quickly moving your arms and legs.
• Dynamic Flexibility
  • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
• Peripheral Vision
  • Seeing something to your side when your are looking ahead.
• Mathematical Reasoning
  • Choosing the right type of math to solve a problem.
• Spatial Orientation
  • Knowing where things are around you.

Knowledge

• Sales and Marketing
  • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Fine Arts
  • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
• Foreign Language
  • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
• Chemistry
  • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
• Physics
  • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
• Biology
  • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
• Mathematics
  • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Medicine and Dentistry
  • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
• Administration and Management
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Education and Training
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Administrative
  • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
• Mechanical
  • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Philosophy and Theology
  • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
• Telecommunications
  • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
• Transportation
  • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
• Personnel and Human Resources
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Law and Government
  • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Communications and Media
  • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
• Economics and Accounting
  • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
• Food Production
  • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
• Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• History and Archeology
  • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
• Design
  • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
• Psychology
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Production and Processing
  • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Public Safety and Security
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Computers and Electronics
  • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Therapy and Counseling
  • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
• Geography
  • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
• Building and Construction
  • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
• Sociology and Anthropology
  • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
• Engineering and Technology
  • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Education

Education

High school diploma or equivalent

Work Experience

No work experience

Training

Less than 1 month on-the-job training

Education and Training Opportunities

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Education and Training Opportunities

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Pay

Washington Annual Salary

42210/yr

Washington Hourly Wage

20.29/hr

Washington Employment Trends

Currently Employed

43,240

Yearly Projected Openings

7370

Personality

Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:

• Attention to Detail
• Dependability
• Cooperation
• Integrity
• Independence
• Stress Tolerance

Tools

• Articulating boom lift
• Automatic labeling systems
• Back support belts
• Baling press
• Bar code reader equipment
• Belt conveyors
• Box sealing tape dispensers
• Cash registers
• Claw hammer
• Cleaning scrapers
• Desktop calculator
• Dollies
• Forklifts
• Hand trucks or accessories
• Hoists
• Industrial sign and label portable printer
• Inkjet printers
• Intercom systems
• Label applying machines
• Label dispensers
• Label removing kits
• Ladders
• Laser printers
• Notebook computers
• Packaging compactors
• Pallet trucks
• Personal computers
• Personal digital assistant PDAs or organizers
• Photocopiers
• Platform lift
• Postal scales
• Radio frequency identification devices
• Radio frequency scanners
• Razor knives
• Rubber stamping stamps
• Scanners
• Scissors
• Shears
• Special purpose telephones
• Staple guns
• Strapping dispenser
• Tape measures
• Ticket dispensing machines
• Tugger
• Utility knives
• Workshop cranes
• Wrapping machinery

Technology

• Calendar and scheduling software
• Data base user interface and query software
• Desktop communications software
• Electronic mail software
• Enterprise resource planning ERP software
• Inventory management software
• Materials requirements planning logistics and supply chain software
• Office suite software
• Operating system software
• Spreadsheet software
• Voice synthesizer and recognition software
• Word processing software