Shuttle Drivers and Chauffeurs

• Summary

• Details

Work Activities

• Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
• Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
• Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
• Read maps and follow written and verbal geographic directions.
• Read maps and follow written and verbal geographic directions.
• Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
• Maintain knowledge of first-aid procedures.
• Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.
• Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
• Regulate heating, lighting, and ventilation systems for passenger comfort.
• Comply with traffic regulations to operate vehicles in a safe and courteous manner.
• Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
• Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
• Record vehicle routes.
• Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
• Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.
• Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
• Vacuum and clean interiors, and wash and polish exteriors of automobiles.
• Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
• Notify dispatchers or company mechanics of vehicle problems.
• Complete accident reports when necessary.
• Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
• Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.
• Report any vehicle malfunctions or needed repairs.
• Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
• Perform errands for customers or employers, such as delivering or picking up mail and packages.
• Arrange to pick up particular customers or groups on a regular schedule.
• Pick up or meet passengers according to requests, appointments, or schedules.

Skills

• Management of Personnel Resources
  • Selecting and managing the best workers for a job.
• Judgment and Decision Making
  • Thinking about the pros and cons of different options and picking the best one.
• Social Perceptiveness
  • Understanding people's reactions.
• Monitoring
  • Keeping track of how well people and/or groups are doing in order to make improvements.
• Complex Problem Solving
  • Noticing a problem and figuring out the best way to solve it.
• Active Listening
  • Listening to others, not interrupting, and asking good questions.
• Persuasion
  • Talking people into changing their minds or their behavior.
• Equipment Selection
  • Deciding what kind of tools and equipment are needed to do a job.
• Programming
  • Writing computer programs.
• Management of Material Resources
  • Managing equipment and materials.
• Technology Design
  • Making equipment and technology useful for customers.
• Troubleshooting
  • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
• Critical Thinking
  • Thinking about the pros and cons of different ways to solve a problem.
• Negotiation
  • Bringing people together to solve differences.
• Quality Control Analysis
  • Testing how well a product or service works.
• Active Learning
  • Figuring out how to use new ideas or things.
• Learning Strategies
  • Using the best training or teaching strategies for learning new things.
• Systems Analysis
  • Figuring out how a system should work and how changes in the future will affect it.
• Mathematics
  • Using math to solve problems.
• Coordination
  • Changing what is done based on other people's actions.
• Management of Financial Resources
  • Making spending decisions and keeping track of what is spent.
• Equipment Maintenance
  • Planning and doing the basic maintenance on equipment.
• Time Management
  • Managing your time and the time of other people.
• Science
  • Using scientific rules and strategies to solve problems.
• Installation
  • Installing equipment, machines, wiring, or computer programs.
• Repairing
  • Repairing machines or systems using the right tools.
• Speaking
  • Talking to others.
• Operations Analysis
  • Figuring out what a product or service needs to be able to do.
• Instructing
  • Teaching people how to do something.
• Service Orientation
  • Looking for ways to help people.
• Operations Monitoring
  • Watching gauges, dials, or display screens to make sure a machine is working.
• Reading Comprehension
  • Reading work-related information.
• Writing
  • Writing things for co-workers or customers.
• Operation and Control
  • Using equipment or systems.
• Systems Evaluation
  • Measuring how well a system is working and how to improve it.

Abilities

• Inductive Reasoning
  • Making general rules or coming up with answers from lots of detailed information.
• Category Flexibility
  • Grouping things in different ways.
• Speech Recognition
  • Recognizing spoken words.
• Spatial Orientation
  • Knowing where things are around you.
• Visualization
  • Imagining how something will look after it is moved around or changed.
• Memorization
  • Remembering words, numbers, pictures, or steps.
• Time Sharing
  • Doing two or more things at the same time.
• Perceptual Speed
  • Quickly comparing groups of letters, numbers, pictures, or other things.
• Manual Dexterity
  • Holding or moving items with your hands.
• Auditory Attention
  • Paying attention to one sound while there are other distracting sounds.
• Hearing Sensitivity
  • Telling the difference between sounds.
• Oral Comprehension
  • Listening and understanding what people say.
• Depth Perception
  • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
• Night Vision
  • Seeing at night or under low light.
• Speech Clarity
  • Speaking clearly.
• Near Vision
  • Seeing details up close.
• Written Expression
  • Communicating by writing.
• Oral Expression
  • Communicating by speaking.
• Wrist-Finger Speed
  • Making fast, simple, repeated movements of your fingers, hands, and wrists.
• Deductive Reasoning
  • Using rules to solve problems.
• Explosive Strength
  • Jumping, sprinting, or throwing something.
• Static Strength
  • Lifting, pushing, pulling, or carrying.
• Information Ordering
  • Ordering or arranging things.
• Finger Dexterity
  • Putting together small parts with your fingers.
• Arm-Hand Steadiness
  • Keeping your arm or hand steady.
• Control Precision
  • Quickly changing the controls of a machine, car, truck or boat.
• Selective Attention
  • Paying attention to something without being distracted.
• Sound Localization
  • Noticing the direction that a sound came from.
• Gross Body Equilibrium
  • Keeping your balance or staying upright.
• Extent Flexibility
  • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
• Response Orientation
  • Quickly deciding if you should move your hand, foot, or other body part.
• Trunk Strength
  • Using your lower back and stomach.
• Dynamic Strength
  • Exercising for a long time without your muscles getting tired.
• Mathematical Reasoning
  • Choosing the right type of math to solve a problem.
• Problem Sensitivity
  • Noticing when problems happen.
• Speed of Limb Movement
  • Quickly moving your arms and legs.
• Fluency of Ideas
  • Coming up with lots of ideas.
• Reaction Time
  • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
• Glare Sensitivity
  • Seeing something even if there is a glare or very bright light.
• Flexibility of Closure
  • Seeing hidden patterns.
• Dynamic Flexibility
  • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
• Gross Body Coordination
  • Moving your arms, legs, and mid-section together while your whole body is moving.
• Rate Control
  • Changing when and how fast you move based on how something else is moving.
• Stamina
  • Exercising for a long time without getting out of breath.
• Written Comprehension
  • Reading and understanding what is written.
• Visual Color Discrimination
  • Noticing the difference between colors, including shades and brightness.
• Peripheral Vision
  • Seeing something to your side when your are looking ahead.
• Far Vision
  • Seeing details that are far away.
• Originality
  • Creating new and original ideas.
• Number Facility
  • Adding, subtracting, multiplying, or dividing.
• Multilimb Coordination
  • Using your arms and/or legs together while sitting, standing, or lying down.
• Speed of Closure
  • Quickly knowing what you are looking at.

Knowledge

• Sociology and Anthropology
  • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
• Biology
  • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
• Geography
  • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
• Sales and Marketing
  • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Economics and Accounting
  • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
• Engineering and Technology
  • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
• Transportation
  • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
• Administration and Management
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Food Production
  • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
• Fine Arts
  • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
• Telecommunications
  • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
• Psychology
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Mathematics
  • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Medicine and Dentistry
  • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
• Design
  • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
• Administrative
  • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Computers and Electronics
  • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
• Communications and Media
  • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
• Physics
  • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
• Production and Processing
  • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Public Safety and Security
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Foreign Language
  • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
• Philosophy and Theology
  • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
• Education and Training
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Chemistry
  • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
• Building and Construction
  • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
• Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mechanical
  • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Personnel and Human Resources
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Therapy and Counseling
  • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
• Law and Government
  • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• History and Archeology
  • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

Education

Education

No formal educational credential

Work Experience

No work experience

Training

Less than 1 month on-the-job training

Education and Training Opportunities

×

Education and Training Opportunities

• Bates Technical College
  1101 S Yakima Ave, Tacoma WA 98405
  School Type

  Public, 4-year or above

  Admissions
  School Size

  1,000 - 4,999

  Financial Aid 253-680-7000
  Other Degrees Offered

  Undergraduate degree or certificate offering,No graduate offering
  Website

  https://www.batestech.edu/
  Program Name
  Truck and Bus Driver/Commercial Vehicle Operator and Instructor
  Length
  Certificates of at least 12 weeks but less than 1 year
  Award Level
  Certificates of at least 12 weeks but less than 1 year, Certificates of less than 12 weeks
  Save

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• Big Bend Community College
  7662 Chanute St NE, Moses Lake WA 98837-3299
  School Type

  Public, 4-year or above

  Admissions
  School Size

  1,000 - 4,999

  Financial Aid 509-793-2222
  Other Degrees Offered

  Undergraduate degree or certificate offering,No graduate offering
  Website

  https://www.bigbend.edu/
  Program Name
  Truck and Bus Driver/Commercial Vehicle Operator and Instructor
  Length
  Certificates of at least 12 weeks but less than 1 year
  Award Level
  Certificates of at least 12 weeks but less than 1 year
  Save

  ---

• Centralia College
  600 Centralia College Blvd., Centralia WA 98531-4099
  School Type

  Public, 4-year or above

  Admissions
  School Size

  1,000 - 4,999

  Financial Aid 360-736-9391
  Other Degrees Offered

  Undergraduate degree or certificate offering,No graduate offering
  Website

  http://www.centralia.edu/
  Program Name
  Truck and Bus Driver/Commercial Vehicle Operator and Instructor
  Length
  Certificates of less than 12 weeks
  Award Level
  Certificates of less than 12 weeks, Certificates of at least 12 weeks but less than 1 year
  Save

  ---

• Columbia Basin College
  2600 N 20th Ave, Pasco WA 99301
  School Type

  Public, 4-year or above

  Admissions
  School Size

  5,000 - 9,999

  Financial Aid 509-547-0511
  Other Degrees Offered

  Undergraduate degree or certificate offering,No graduate offering
  Website

  http://www.columbiabasin.edu/
  Program Name
  Truck and Bus Driver/Commercial Vehicle Operator and Instructor
  Length
  Certificates of less than 12 weeks
  Award Level
  Certificates of less than 12 weeks
  Save

  ---

• Grays Harbor College
  1620 Edward P Smith Drive, Aberdeen WA 98520-7599
  School Type

  Public, 4-year or above

  Admissions
  School Size

  1,000 - 4,999

  Financial Aid 360-532-9020
  Other Degrees Offered

  Undergraduate degree or certificate offering,No graduate offering
  Website

  http://www.ghc.edu/
  Program Name
  Truck and Bus Driver/Commercial Vehicle Operator and Instructor
  Length
  Certificates of at least 12 weeks but less than 1 year
  Award Level
  Certificates of at least 12 weeks but less than 1 year, Certificates of less than 12 weeks, Award of at least 1 but less than 2 academic years
  Save

  ---

• Lower Columbia College
  1600 Maple Street, Longview WA 98632
  School Type

  Public, 4-year or above

  Admissions
  School Size

  1,000 - 4,999

  Financial Aid 360-442-2311
  Other Degrees Offered

  Undergraduate degree or certificate offering,No graduate offering
  Website

  https://lowercolumbia.edu/
  Program Name
  Truck and Bus Driver/Commercial Vehicle Operator and Instructor
  Length
  Certificates of at least 12 weeks but less than 1 year
  Award Level
  Certificates of at least 12 weeks but less than 1 year, Certificates of less than 12 weeks
  Save

  ---

• Peninsula College
  1502 E Lauridsen Blvd, Port Angeles WA 98362
  School Type

  Public, 4-year or above

  Admissions
  School Size

  1,000 - 4,999

  Financial Aid 360-452-9277
  Other Degrees Offered

  Undergraduate degree or certificate offering,No graduate offering
  Website

  http://www.pencol.edu/
  Program Name
  Truck and Bus Driver/Commercial Vehicle Operator and Instructor
  Length
  Certificates of less than 12 weeks
  Award Level
  Certificates of less than 12 weeks
  Save

  ---

• Perry Technical Institute
  2011 W Washington Ave., Yakima WA 98903-1296
  School Type

  Private not-for-profit, 2-year

  Admissions
  School Size

  1,000 - 4,999

  Financial Aid 509-453-0374
  Other Degrees Offered

  Undergraduate degree or certificate offering,No graduate offering
  Website

  http://www.perrytech.edu/
  Program Name
  Truck and Bus Driver/Commercial Vehicle Operator and Instructor
  Length
  Certificates of less than 12 weeks
  Award Level
  Certificates of less than 12 weeks
  Save

  ---

• Spokane Community College
  1810 North Greene Street, Spokane WA 99217-5399
  School Type

  Public, 4-year or above

  Admissions
  School Size

  5,000 - 9,999

  Financial Aid 509-533-8400
  Other Degrees Offered

  Undergraduate degree or certificate offering,No graduate offering
  Website

  https://scc.spokane.edu/
  Program Name
  Truck and Bus Driver/Commercial Vehicle Operator and Instructor
  Length
  Certificates of less than 12 weeks
  Award Level
  Certificates of less than 12 weeks
  Save

  ---

• Walla Walla Community College
  500 Tausick Way, Walla Walla WA 99362-9267
  School Type

  Public, 4-year or above

  Admissions
  School Size

  1,000 - 4,999

  Financial Aid 509-522-2500
  Other Degrees Offered

  Undergraduate degree or certificate offering,No graduate offering
  Website

  https://www.wwcc.edu/
  Program Name
  Truck and Bus Driver/Commercial Vehicle Operator and Instructor
  Length
  Certificates of at least 12 weeks but less than 1 year
  Award Level
  Certificates of at least 12 weeks but less than 1 year
  Save

  ---

Close

Pay

Washington Annual Salary

43190/yr

Washington Hourly Wage

20.76/hr

Washington Employment Trends

Currently Employed

241,300

Yearly Projected Openings

32100

Personality

Realistic: People interested in this work like activities that include practical, hands-on problems and solutions. They do well at jobs that need:

• Dependability
• Independence
• Attention to Detail
• Integrity
• Cooperation
• Self Control

Tools

• Alarm systems
• Automotive doors
• Bar code reader equipment
• Busses
• Emergency vehicle exits
• Exterior automobile lighting
• Fire extinguishers
• Global positioning system GPS receiver
• Instant messaging platform
• Lifts
• Light trucks or sport utility vehicles
• Limousines
• Location based messaging service platforms
• Magnetic stripe readers and encoders
• Minivans or vans
• Mobile medical services first aid kits
• Mobile phones
• Notebook computers
• Point of sale POS receipt printers
• Point of sale POS terminal
• Portable data input terminals
• Radio frequency identification devices
• Security cameras
• Surveillance video or audio recorders
• Tablet computers
• Thin client computers
• Tire pressure gauge
• Touring bicycles
• Two way radios
• Vehicle traction control systems
• Wheelchair accessories

Technology

• Data base user interface and query software
• Internet browser software
• Map creation software
• Mobile location based services software
• Office suite software
• Operating system software
• Spreadsheet software
• Web page creation and editing software