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First-Line Supervisors of Production and Operating Workers

Directly supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators. Excludes team or work leaders.
  • Summary

  • Details

  • Work Activities

    • Interpret specifications, blueprints, job orders, and company policies and procedures for workers.
    • Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.
    • Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads.
    • Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.
    • Requisition materials, supplies, equipment parts, or repair services.
    • Set up and adjust machines and equipment.
    • Plan and establish work schedules, assignments, and production sequences to meet production goals.
    • Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, or fabricators.
    • Evaluate employee performance.
    • Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.
    • Plan and develop new products and production processes.
    • Enforce safety and sanitation regulations.
    • Keep records of employees' attendance and hours worked.
    • Inspect materials, products, or equipment to detect defects or malfunctions.
    • Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.
    • Confer with other supervisors to coordinate operations and activities within or between departments.
    • Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
    • Confer with management or subordinates to resolve worker problems, complaints, or grievances.
    • Calculate labor and equipment requirements and production specifications, using standard formulas.
    • Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.
    • Set up and adjust machines and equipment.
    • Recommend or execute personnel actions, such as hirings, evaluations, or promotions.

    Skills

    • Systems Analysis
      • Figuring out how a system should work and how changes in the future will affect it.
    • Equipment Maintenance
      • Planning and doing the basic maintenance on equipment.
    • Repairing
      • Repairing machines or systems using the right tools.
    • Quality Control Analysis
      • Testing how well a product or service works.
    • Systems Evaluation
      • Measuring how well a system is working and how to improve it.
    • Writing
      • Writing things for co-workers or customers.
    • Reading Comprehension
      • Reading work-related information.
    • Complex Problem Solving
      • Noticing a problem and figuring out the best way to solve it.
    • Installation
      • Installing equipment, machines, wiring, or computer programs.
    • Active Learning
      • Figuring out how to use new ideas or things.
    • Service Orientation
      • Looking for ways to help people.
    • Critical Thinking
      • Thinking about the pros and cons of different ways to solve a problem.
    • Operations Monitoring
      • Watching gauges, dials, or display screens to make sure a machine is working.
    • Coordination
      • Changing what is done based on other people's actions.
    • Persuasion
      • Talking people into changing their minds or their behavior.
    • Science
      • Using scientific rules and strategies to solve problems.
    • Negotiation
      • Bringing people together to solve differences.
    • Programming
      • Writing computer programs.
    • Management of Financial Resources
      • Making spending decisions and keeping track of what is spent.
    • Time Management
      • Managing your time and the time of other people.
    • Troubleshooting
      • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
    • Management of Material Resources
      • Managing equipment and materials.
    • Management of Personnel Resources
      • Selecting and managing the best workers for a job.
    • Mathematics
      • Using math to solve problems.
    • Technology Design
      • Making equipment and technology useful for customers.
    • Monitoring
      • Keeping track of how well people and/or groups are doing in order to make improvements.
    • Operations Analysis
      • Figuring out what a product or service needs to be able to do.
    • Active Listening
      • Listening to others, not interrupting, and asking good questions.
    • Speaking
      • Talking to others.
    • Social Perceptiveness
      • Understanding people's reactions.
    • Learning Strategies
      • Using the best training or teaching strategies for learning new things.
    • Instructing
      • Teaching people how to do something.
    • Judgment and Decision Making
      • Thinking about the pros and cons of different options and picking the best one.
    • Operation and Control
      • Using equipment or systems.
    • Equipment Selection
      • Deciding what kind of tools and equipment are needed to do a job.

    Abilities

    • Information Ordering
      • Ordering or arranging things.
    • Number Facility
      • Adding, subtracting, multiplying, or dividing.
    • Response Orientation
      • Quickly deciding if you should move your hand, foot, or other body part.
    • Fluency of Ideas
      • Coming up with lots of ideas.
    • Night Vision
      • Seeing at night or under low light.
    • Near Vision
      • Seeing details up close.
    • Hearing Sensitivity
      • Telling the difference between sounds.
    • Speed of Limb Movement
      • Quickly moving your arms and legs.
    • Depth Perception
      • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
    • Glare Sensitivity
      • Seeing something even if there is a glare or very bright light.
    • Speech Recognition
      • Recognizing spoken words.
    • Problem Sensitivity
      • Noticing when problems happen.
    • Memorization
      • Remembering words, numbers, pictures, or steps.
    • Rate Control
      • Changing when and how fast you move based on how something else is moving.
    • Written Expression
      • Communicating by writing.
    • Category Flexibility
      • Grouping things in different ways.
    • Explosive Strength
      • Jumping, sprinting, or throwing something.
    • Dynamic Strength
      • Exercising for a long time without your muscles getting tired.
    • Oral Expression
      • Communicating by speaking.
    • Visual Color Discrimination
      • Noticing the difference between colors, including shades and brightness.
    • Speech Clarity
      • Speaking clearly.
    • Deductive Reasoning
      • Using rules to solve problems.
    • Selective Attention
      • Paying attention to something without being distracted.
    • Inductive Reasoning
      • Making general rules or coming up with answers from lots of detailed information.
    • Flexibility of Closure
      • Seeing hidden patterns.
    • Mathematical Reasoning
      • Choosing the right type of math to solve a problem.
    • Multilimb Coordination
      • Using your arms and/or legs together while sitting, standing, or lying down.
    • Stamina
      • Exercising for a long time without getting out of breath.
    • Trunk Strength
      • Using your lower back and stomach.
    • Far Vision
      • Seeing details that are far away.
    • Auditory Attention
      • Paying attention to one sound while there are other distracting sounds.
    • Time Sharing
      • Doing two or more things at the same time.
    • Oral Comprehension
      • Listening and understanding what people say.
    • Speed of Closure
      • Quickly knowing what you are looking at.
    • Arm-Hand Steadiness
      • Keeping your arm or hand steady.
    • Written Comprehension
      • Reading and understanding what is written.
    • Manual Dexterity
      • Holding or moving items with your hands.
    • Spatial Orientation
      • Knowing where things are around you.
    • Perceptual Speed
      • Quickly comparing groups of letters, numbers, pictures, or other things.
    • Finger Dexterity
      • Putting together small parts with your fingers.
    • Originality
      • Creating new and original ideas.
    • Visualization
      • Imagining how something will look after it is moved around or changed.
    • Control Precision
      • Quickly changing the controls of a machine, car, truck or boat.
    • Static Strength
      • Lifting, pushing, pulling, or carrying.
    • Reaction Time
      • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
    • Extent Flexibility
      • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
    • Wrist-Finger Speed
      • Making fast, simple, repeated movements of your fingers, hands, and wrists.
    • Dynamic Flexibility
      • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
    • Peripheral Vision
      • Seeing something to your side when your are looking ahead.
    • Gross Body Coordination
      • Moving your arms, legs, and mid-section together while your whole body is moving.
    • Gross Body Equilibrium
      • Keeping your balance or staying upright.
    • Sound Localization
      • Noticing the direction that a sound came from.

    Knowledge

    • Administrative
      • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    • Psychology
      • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
    • Chemistry
      • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
    • Production and Processing
      • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
    • Building and Construction
      • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
    • Law and Government
      • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
    • Therapy and Counseling
      • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
    • Medicine and Dentistry
      • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
    • Administration and Management
      • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Mathematics
      • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
    • Education and Training
      • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
    • Public Safety and Security
      • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
    • English Language
      • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
    • Geography
      • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
    • History and Archeology
      • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
    • Communications and Media
      • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
    • Sociology and Anthropology
      • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
    • Food Production
      • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
    • Computers and Electronics
      • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    • Physics
      • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
    • Economics and Accounting
      • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
    • Design
      • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
    • Sales and Marketing
      • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Biology
      • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
    • Personnel and Human Resources
      • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    • Telecommunications
      • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
    • Philosophy and Theology
      • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
    • Foreign Language
      • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
    • Engineering and Technology
      • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
    • Customer and Personal Service
      • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Mechanical
      • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
    • Fine Arts
      • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
    • Transportation
      • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

    Education

    Education
    High school diploma or equivalent
    Work Experience
    Less than 5 years work experience
    Training
    No on-the-job training

    Pay

    Washington Annual Salary
    76500/yr
    Washington Hourly Wage
    36.78/hr

    Washington Employment Trends

    Currently Employed
    14,710
    Yearly Projected Openings
    1490

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:
    • Attention to Detail
    • Dependability
    • Leadership
    • Cooperation
    • Self Control
    • Initiative

    Tools

    • Desktop computers
    • Hard hats
    • Hazardous material protective apparel
    • Laser printers
    • Notebook computers
    • Personal computers
    • Respirators
    • Safety glasses
    • Safety shoes
    • Scanners
    • Touch screen monitors

    Technology

    • Analytical or scientific software
    • Computer aided design CAD software
    • Computer aided manufacturing CAM software
    • Data base user interface and query software
    • Document management software
    • Electronic mail software
    • Enterprise application integration software
    • Enterprise resource planning ERP software
    • Financial analysis software
    • Human resources software
    • Industrial control software
    • Internet browser software
    • Inventory management software
    • Materials requirements planning logistics and supply chain software
    • Office suite software
    • Operating system software
    • Presentation software
    • Project management software
    • Spreadsheet software
    • Time accounting software
    • Word processing software