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Mail Clerks and Mail Machine Operators, Except Postal Service

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Prepare incoming and outgoing mail for distribution. Time-stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.

Related: Couriers & Messengers Postal Service Clerks Postal Service Mail Carriers Postal Service Mail Sorters, Processors, & Processing Machine Operators Shipping, Receiving, & Inventory Clerks

Industries: Administration & Support Services Professional, Science, & Technical Finance & Insurance

Summary
Details

Mail merchandise samples or promotional literature in response to requests.
Sell mail products, and accept payment for products and mailing charges.
Remove from machines printed materials, such as labeled articles, postmarked envelopes or tape, and folded sheets.
Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
Sell mail products, and accept payment for products and mailing charges.
Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
Add ink, fill paste reservoirs, and change machine ribbons when necessary.
Read production orders to determine types and sizes of items scheduled for printing and mailing.
Stamp dates and times of receipt of incoming mail.
Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.
Affix postage to packages or letters by hand, or stamp materials, using postage meters.
Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.
Inspect mail machine output for defects and determine how to eliminate causes of any defects.
Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes.
Answer inquiries regarding shipping or mailing policies.
Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.
Contact delivery or courier services to arrange delivery of letters and parcels.
Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
Fold letters or circulars and insert them in envelopes.
Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
Wrap packages or bundles by hand, or by using tying machines.
Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools.
Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.
Seal or open envelopes, by hand or by using machines.
Weigh packages or letters to determine postage needed, using weighing scales and rate charts.
Release packages or letters to customers upon presentation of written notices or other identification.
Clear jams in sortation equipment.
Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions.

Management of Financial Resources
- Making spending decisions and keeping track of what is spent.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Negotiation
- Bringing people together to solve differences.
Social Perceptiveness
- Understanding people's reactions.
Installation
- Installing equipment, machines, wiring, or computer programs.
Science
- Using scientific rules and strategies to solve problems.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Time Management
- Managing your time and the time of other people.
Writing
- Writing things for co-workers or customers.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Operation and Control
- Using equipment or systems.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Repairing
- Repairing machines or systems using the right tools.
Quality Control Analysis
- Testing how well a product or service works.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Coordination
- Changing what is done based on other people's actions.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Programming
- Writing computer programs.
Management of Material Resources
- Managing equipment and materials.
Reading Comprehension
- Reading work-related information.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Instructing
- Teaching people how to do something.
Technology Design
- Making equipment and technology useful for customers.
Service Orientation
- Looking for ways to help people.
Speaking
- Talking to others.
Mathematics
- Using math to solve problems.
Active Learning
- Figuring out how to use new ideas or things.
Persuasion
- Talking people into changing their minds or their behavior.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Systems Evaluation
- Measuring how well a system is working and how to improve it.

Spatial Orientation
- Knowing where things are around you.
Static Strength
- Lifting, pushing, pulling, or carrying.
Speed of Limb Movement
- Quickly moving your arms and legs.
Night Vision
- Seeing at night or under low light.
Hearing Sensitivity
- Telling the difference between sounds.
Selective Attention
- Paying attention to something without being distracted.
Deductive Reasoning
- Using rules to solve problems.
Written Comprehension
- Reading and understanding what is written.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Stamina
- Exercising for a long time without getting out of breath.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Originality
- Creating new and original ideas.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Flexibility of Closure
- Seeing hidden patterns.
Manual Dexterity
- Holding or moving items with your hands.
Information Ordering
- Ordering or arranging things.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Finger Dexterity
- Putting together small parts with your fingers.
Fluency of Ideas
- Coming up with lots of ideas.
Visualization
- Imagining how something will look after it is moved around or changed.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Trunk Strength
- Using your lower back and stomach.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Near Vision
- Seeing details up close.
Sound Localization
- Noticing the direction that a sound came from.
Speech Recognition
- Recognizing spoken words.
Time Sharing
- Doing two or more things at the same time.
Speed of Closure
- Quickly knowing what you are looking at.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Far Vision
- Seeing details that are far away.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Explosive Strength
- Jumping, sprinting, or throwing something.
Problem Sensitivity
- Noticing when problems happen.
Memorization
- Remembering words, numbers, pictures, or steps.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Written Expression
- Communicating by writing.
Category Flexibility
- Grouping things in different ways.
Oral Comprehension
- Listening and understanding what people say.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Oral Expression
- Communicating by speaking.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Speech Clarity
- Speaking clearly.

Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

Education

High school diploma or equivalent

Work Experience

No work experience

Training

Less than 1 month on-the-job training

Education and Training Opportunities

Washington Annual Salary

44260/yr

Washington Hourly Wage

21.28/hr

Currently Employed

1,570

Yearly Projected Openings

210

Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:

Integrity
Self Control
Dependability
Attention to Detail
Cooperation
Stress Tolerance

Addressing machines
Automated storage or retrieval systems
Automatic postal or mailing machine
Carts
Cash registers
Desktop calculator
Digital duplicators
Dollies
Franking or postage machines
Hand trucks or accessories
Inkjet printers
Laminators
Laser fax machine
Letter folders
Mail opening machines
Mail sealing machines
Microfiche or microfilm viewers
Non metallic baskets
Non metallic bins
Personal computers
Photocopiers
Postal scales
Scanners
Sorters
Special purpose telephones
Time stamping machines
Tugger
Two way radios
Tying machines

Accounting software
Data base user interface and query software
Document management software
Electronic mail software
Internet browser software
Mailing and shipping software
Office suite software
Operating system software
Presentation software
Spreadsheet software
Word processing software

ADDITIONAL RESOURCES

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Statewide occupation search

Statewide occupation search

Mail Clerks and Mail Machine Operators, Except Postal Service

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