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Tellers

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

Related: Bookkeeping, Accounting, & Auditing Clerks Brokerage Clerks Credit Authorizers, Checkers, & Clerks New Accounts Clerks Securities, Commodities, & Financial Services Sales Agents

Industries: Finance & Insurance

Summary
Details

Resolve problems or discrepancies concerning customers' accounts.
Prepare and verify cashier's checks.
Answer telephones and assist customers with their questions.
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
Process and maintain records of customer loans.
Arrange monies received in cash boxes and coin dispensers according to denomination.
Prepare and verify cashier's checks.
Order a supply of cash to meet daily needs.
Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
Carry out special services for customers, such as ordering bank cards and checks.
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
Sort and file deposit slips and checks.
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
Perform clerical tasks, such as typing, filing, and microfilm photography.
Monitor bank vaults to ensure cash balances are correct.
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
Answer telephones and assist customers with their questions.
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
Count, verify, and post armored car deposits.
Issue checks to bond owners in settlement of transactions.
Receive and count daily inventories of cash, drafts, and travelers' checks.
Count, verify, and post armored car deposits.
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
Identify transaction mistakes when debits and credits do not balance.
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
Quote unit exchange rates, following daily international rate sheets or computer displays.
Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.
Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
Compute financial fees, interest, and service charges.

Active Learning
- Figuring out how to use new ideas or things.
Operation and Control
- Using equipment or systems.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Quality Control Analysis
- Testing how well a product or service works.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Negotiation
- Bringing people together to solve differences.
Social Perceptiveness
- Understanding people's reactions.
Persuasion
- Talking people into changing their minds or their behavior.
Coordination
- Changing what is done based on other people's actions.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Repairing
- Repairing machines or systems using the right tools.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Time Management
- Managing your time and the time of other people.
Instructing
- Teaching people how to do something.
Reading Comprehension
- Reading work-related information.
Science
- Using scientific rules and strategies to solve problems.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Service Orientation
- Looking for ways to help people.
Installation
- Installing equipment, machines, wiring, or computer programs.
Management of Material Resources
- Managing equipment and materials.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Programming
- Writing computer programs.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Management of Financial Resources
- Making spending decisions and keeping track of what is spent.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Technology Design
- Making equipment and technology useful for customers.
Systems Evaluation
- Measuring how well a system is working and how to improve it.
Mathematics
- Using math to solve problems.
Speaking
- Talking to others.
Writing
- Writing things for co-workers or customers.

Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Written Expression
- Communicating by writing.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Explosive Strength
- Jumping, sprinting, or throwing something.
Finger Dexterity
- Putting together small parts with your fingers.
Manual Dexterity
- Holding or moving items with your hands.
Speech Recognition
- Recognizing spoken words.
Memorization
- Remembering words, numbers, pictures, or steps.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Deductive Reasoning
- Using rules to solve problems.
Oral Expression
- Communicating by speaking.
Information Ordering
- Ordering or arranging things.
Static Strength
- Lifting, pushing, pulling, or carrying.
Trunk Strength
- Using your lower back and stomach.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Originality
- Creating new and original ideas.
Night Vision
- Seeing at night or under low light.
Speech Clarity
- Speaking clearly.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Stamina
- Exercising for a long time without getting out of breath.
Spatial Orientation
- Knowing where things are around you.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Time Sharing
- Doing two or more things at the same time.
Speed of Closure
- Quickly knowing what you are looking at.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Selective Attention
- Paying attention to something without being distracted.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Flexibility of Closure
- Seeing hidden patterns.
Speed of Limb Movement
- Quickly moving your arms and legs.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Oral Comprehension
- Listening and understanding what people say.
Written Comprehension
- Reading and understanding what is written.
Fluency of Ideas
- Coming up with lots of ideas.
Problem Sensitivity
- Noticing when problems happen.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Hearing Sensitivity
- Telling the difference between sounds.
Far Vision
- Seeing details that are far away.
Sound Localization
- Noticing the direction that a sound came from.
Near Vision
- Seeing details up close.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.
Category Flexibility
- Grouping things in different ways.
Visualization
- Imagining how something will look after it is moved around or changed.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.

Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Education

High school diploma or equivalent

Work Experience

No work experience

Training

Less than 1 month on-the-job training

Education and Training Opportunities

Washington Annual Salary

46890/yr

Washington Hourly Wage

22.54/hr

Currently Employed

9,850

Yearly Projected Openings

1060

Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:

Integrity
Dependability
Attention to Detail
Self Control
Cooperation
Stress Tolerance

Alarm systems
Automatic teller machines ATMs
Check endorsing machines
Check writing machines
Desktop calculator
Desktop computers
Electronic funds transfer point of sale equipment
Laser printers
Mainframe console or dumb terminals
Microfilm cameras
Microfilm processors
Money counting machines
Multi function printers
Personal computers
Point of sale POS receipt printers
Scanners
Videoconferencing systems

Accounting software
Data base user interface and query software
Document management software
Electronic mail software
Enterprise resource planning ERP software
Internet browser software
Office suite software
Operating system software
Presentation software
Spreadsheet software
Word processing software

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