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Maids and Housekeeping Cleaners

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
Related: Dining Room & Cafeteria Attendants & Bartender Helpers  Dishwashers  Janitors & Cleaners  Laundry & Dry-Cleaning Workers  Locker Room, Coatroom, & Dressing Room Attendants 
Industries: Hotel & Food  Service  Health & Counseling  Administration & Support Services 

  • Summary

  • Details

    • Work Activities

    • Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
    • Sort clothing and other articles, load washing machines, and iron and fold dried items.
    • Hang draperies and dust window blinds.
    • Sort clothing and other articles, load washing machines, and iron and fold dried items.
    • Hang draperies and dust window blinds.
    • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
    • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
    • Replace light bulbs.
    • Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
    • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
    • Dust and polish furniture and equipment.
    • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
    • Move and arrange furniture and turn mattresses.
    • Keep storage areas and carts well-stocked, clean, and tidy.
    • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
    • Polish silver accessories and metalwork, such as fixtures and fittings.
    • Request repair services and wait for repair workers to arrive.
    • Dust and polish furniture and equipment.
    • Keep storage areas and carts well-stocked, clean, and tidy.
    • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
    • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
    • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
    • Sort, count, and mark clean linens and store them in linen closets.
    • Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
    • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
    • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
    • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.

    Skills

    • Monitoring
      • Keeping track of how well people and/or groups are doing in order to make improvements.
    • Troubleshooting
      • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
    • Time Management
      • Managing your time and the time of other people.
    • Repairing
      • Repairing machines or systems using the right tools.
    • Management of Financial Resources
      • Making spending decisions and keeping track of what is spent.
    • Equipment Maintenance
      • Planning and doing the basic maintenance on equipment.
    • Writing
      • Writing things for co-workers or customers.
    • Negotiation
      • Bringing people together to solve differences.
    • Programming
      • Writing computer programs.
    • Service Orientation
      • Looking for ways to help people.
    • Mathematics
      • Using math to solve problems.
    • Operation and Control
      • Using equipment or systems.
    • Speaking
      • Talking to others.
    • Persuasion
      • Talking people into changing their minds or their behavior.
    • Coordination
      • Changing what is done based on other people's actions.
    • Equipment Selection
      • Deciding what kind of tools and equipment are needed to do a job.
    • Judgment and Decision Making
      • Thinking about the pros and cons of different options and picking the best one.
    • Management of Personnel Resources
      • Selecting and managing the best workers for a job.
    • Operations Monitoring
      • Watching gauges, dials, or display screens to make sure a machine is working.
    • Operations Analysis
      • Figuring out what a product or service needs to be able to do.
    • Technology Design
      • Making equipment and technology useful for customers.
    • Active Learning
      • Figuring out how to use new ideas or things.
    • Active Listening
      • Listening to others, not interrupting, and asking good questions.
    • Quality Control Analysis
      • Testing how well a product or service works.
    • Systems Analysis
      • Figuring out how a system should work and how changes in the future will affect it.
    • Critical Thinking
      • Thinking about the pros and cons of different ways to solve a problem.
    • Learning Strategies
      • Using the best training or teaching strategies for learning new things.
    • Complex Problem Solving
      • Noticing a problem and figuring out the best way to solve it.
    • Social Perceptiveness
      • Understanding people's reactions.
    • Installation
      • Installing equipment, machines, wiring, or computer programs.
    • Systems Evaluation
      • Measuring how well a system is working and how to improve it.
    • Reading Comprehension
      • Reading work-related information.
    • Instructing
      • Teaching people how to do something.
    • Management of Material Resources
      • Managing equipment and materials.
    • Science
      • Using scientific rules and strategies to solve problems.

    Abilities

    • Category Flexibility
      • Grouping things in different ways.
    • Finger Dexterity
      • Putting together small parts with your fingers.
    • Peripheral Vision
      • Seeing something to your side when your are looking ahead.
    • Memorization
      • Remembering words, numbers, pictures, or steps.
    • Written Expression
      • Communicating by writing.
    • Dynamic Strength
      • Exercising for a long time without your muscles getting tired.
    • Speech Clarity
      • Speaking clearly.
    • Gross Body Coordination
      • Moving your arms, legs, and mid-section together while your whole body is moving.
    • Selective Attention
      • Paying attention to something without being distracted.
    • Rate Control
      • Changing when and how fast you move based on how something else is moving.
    • Time Sharing
      • Doing two or more things at the same time.
    • Visualization
      • Imagining how something will look after it is moved around or changed.
    • Response Orientation
      • Quickly deciding if you should move your hand, foot, or other body part.
    • Glare Sensitivity
      • Seeing something even if there is a glare or very bright light.
    • Fluency of Ideas
      • Coming up with lots of ideas.
    • Dynamic Flexibility
      • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
    • Spatial Orientation
      • Knowing where things are around you.
    • Perceptual Speed
      • Quickly comparing groups of letters, numbers, pictures, or other things.
    • Control Precision
      • Quickly changing the controls of a machine, car, truck or boat.
    • Depth Perception
      • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
    • Speech Recognition
      • Recognizing spoken words.
    • Flexibility of Closure
      • Seeing hidden patterns.
    • Sound Localization
      • Noticing the direction that a sound came from.
    • Arm-Hand Steadiness
      • Keeping your arm or hand steady.
    • Wrist-Finger Speed
      • Making fast, simple, repeated movements of your fingers, hands, and wrists.
    • Oral Comprehension
      • Listening and understanding what people say.
    • Problem Sensitivity
      • Noticing when problems happen.
    • Information Ordering
      • Ordering or arranging things.
    • Reaction Time
      • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
    • Trunk Strength
      • Using your lower back and stomach.
    • Near Vision
      • Seeing details up close.
    • Speed of Limb Movement
      • Quickly moving your arms and legs.
    • Extent Flexibility
      • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
    • Visual Color Discrimination
      • Noticing the difference between colors, including shades and brightness.
    • Gross Body Equilibrium
      • Keeping your balance or staying upright.
    • Speed of Closure
      • Quickly knowing what you are looking at.
    • Manual Dexterity
      • Holding or moving items with your hands.
    • Night Vision
      • Seeing at night or under low light.
    • Auditory Attention
      • Paying attention to one sound while there are other distracting sounds.
    • Hearing Sensitivity
      • Telling the difference between sounds.
    • Explosive Strength
      • Jumping, sprinting, or throwing something.
    • Multilimb Coordination
      • Using your arms and/or legs together while sitting, standing, or lying down.
    • Inductive Reasoning
      • Making general rules or coming up with answers from lots of detailed information.
    • Oral Expression
      • Communicating by speaking.
    • Written Comprehension
      • Reading and understanding what is written.
    • Deductive Reasoning
      • Using rules to solve problems.
    • Stamina
      • Exercising for a long time without getting out of breath.
    • Far Vision
      • Seeing details that are far away.
    • Static Strength
      • Lifting, pushing, pulling, or carrying.
    • Mathematical Reasoning
      • Choosing the right type of math to solve a problem.
    • Number Facility
      • Adding, subtracting, multiplying, or dividing.
    • Originality
      • Creating new and original ideas.

    Knowledge

    • Design
      • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
    • Biology
      • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
    • Food Production
      • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
    • Mechanical
      • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
    • Sociology and Anthropology
      • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
    • Telecommunications
      • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
    • Building and Construction
      • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
    • Customer and Personal Service
      • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Administrative
      • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    • Production and Processing
      • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
    • Sales and Marketing
      • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Medicine and Dentistry
      • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
    • Mathematics
      • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
    • Physics
      • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
    • Geography
      • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
    • Public Safety and Security
      • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
    • Therapy and Counseling
      • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
    • Education and Training
      • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
    • Transportation
      • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
    • Administration and Management
      • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Computers and Electronics
      • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    • History and Archeology
      • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
    • Psychology
      • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
    • English Language
      • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
    • Law and Government
      • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
    • Engineering and Technology
      • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
    • Personnel and Human Resources
      • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    • Fine Arts
      • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
    • Foreign Language
      • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
    • Communications and Media
      • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
    • Chemistry
      • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
    • Philosophy and Theology
      • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
    • Economics and Accounting
      • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

    Education

    Education
    No formal educational credential
    Work Experience
    No work experience
    Training
    Less than 1 month on-the-job training
    Education and Training Opportunities

    Pay

    Washington Annual Salary
    39410/yr
    Washington Hourly Wage
    18.95/hr

    Washington Employment Trends

    Currently Employed
    28,470
    Yearly Projected Openings
    4580

    Personality

    Realistic: People interested in this work like activities that include practical, hands-on problems and solutions. They do well at jobs that need:
    • Dependability
    • Attention to Detail

    Tools

    • Brooms
    • Carpet cleaning equipment
    • Cleaning brushes
    • Cleaning dusters
    • Cleaning scrapers
    • Clothes dryers
    • Commercial use dishwashers
    • Dust mops
    • Facial shields
    • Floor polishers
    • Floor scrubbers
    • Goggles
    • Hand sprayers
    • Ironing machines or presses
    • Ladders
    • Laundry type washing machines
    • Masks or accessories
    • Medical staff scrubs
    • Mop wringer
    • Personal computers
    • Pressure or steam cleaners
    • Protective gloves
    • Pushcarts
    • Razor knives
    • Scouring pads
    • Sewing machines
    • Special purpose telephones
    • Sponges
    • Squeegees or washers
    • Steam autoclaves or sterilizers
    • Steam pressing machines
    • Toilet brush and toilet brush holder
    • Trash bags
    • Vacuum cleaners
    • Wet mops
    • Wet or dry combination vacuum cleaners

    Technology

    • Desktop communications software
    • Electronic mail software
    • Facilities management software
    • Instant messaging software
    • Inventory management software
    • Materials requirements planning logistics and supply chain software
    • Operating system software
    • Spreadsheet software
    • Web page creation and editing software

ADDITIONAL RESOURCES

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