Gambling Surveillance Officers and Gambling Investigators

• Summary

• Details

Work Activities

• Act as oversight or security agents for management or customers.
• Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
• Review video surveillance footage.
• Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
• Supervise or train surveillance observers.
• Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
• Develop and maintain log of surveillance observations.
• Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
• Develop and maintain log of surveillance observations.
• Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
• Develop and maintain log of surveillance observations.
• Review video surveillance footage.
• Supervise or train surveillance observers.
• Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
• Report all violations and suspicious behaviors to supervisors, verbally or in writing.

Skills

• Active Learning
  • Figuring out how to use new ideas or things.
• Troubleshooting
  • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
• Mathematics
  • Using math to solve problems.
• Judgment and Decision Making
  • Thinking about the pros and cons of different options and picking the best one.
• Systems Analysis
  • Figuring out how a system should work and how changes in the future will affect it.
• Repairing
  • Repairing machines or systems using the right tools.
• Systems Evaluation
  • Measuring how well a system is working and how to improve it.
• Social Perceptiveness
  • Understanding people's reactions.
• Management of Personnel Resources
  • Selecting and managing the best workers for a job.
• Science
  • Using scientific rules and strategies to solve problems.
• Operations Monitoring
  • Watching gauges, dials, or display screens to make sure a machine is working.
• Technology Design
  • Making equipment and technology useful for customers.
• Critical Thinking
  • Thinking about the pros and cons of different ways to solve a problem.
• Negotiation
  • Bringing people together to solve differences.
• Learning Strategies
  • Using the best training or teaching strategies for learning new things.
• Complex Problem Solving
  • Noticing a problem and figuring out the best way to solve it.
• Reading Comprehension
  • Reading work-related information.
• Persuasion
  • Talking people into changing their minds or their behavior.
• Time Management
  • Managing your time and the time of other people.
• Programming
  • Writing computer programs.
• Operation and Control
  • Using equipment or systems.
• Service Orientation
  • Looking for ways to help people.
• Speaking
  • Talking to others.
• Active Listening
  • Listening to others, not interrupting, and asking good questions.
• Management of Financial Resources
  • Making spending decisions and keeping track of what is spent.
• Operations Analysis
  • Figuring out what a product or service needs to be able to do.
• Instructing
  • Teaching people how to do something.
• Monitoring
  • Keeping track of how well people and/or groups are doing in order to make improvements.
• Equipment Maintenance
  • Planning and doing the basic maintenance on equipment.
• Equipment Selection
  • Deciding what kind of tools and equipment are needed to do a job.
• Installation
  • Installing equipment, machines, wiring, or computer programs.
• Quality Control Analysis
  • Testing how well a product or service works.
• Writing
  • Writing things for co-workers or customers.
• Coordination
  • Changing what is done based on other people's actions.
• Management of Material Resources
  • Managing equipment and materials.

Abilities

• Visualization
  • Imagining how something will look after it is moved around or changed.
• Flexibility of Closure
  • Seeing hidden patterns.
• Category Flexibility
  • Grouping things in different ways.
• Number Facility
  • Adding, subtracting, multiplying, or dividing.
• Far Vision
  • Seeing details that are far away.
• Written Comprehension
  • Reading and understanding what is written.
• Multilimb Coordination
  • Using your arms and/or legs together while sitting, standing, or lying down.
• Explosive Strength
  • Jumping, sprinting, or throwing something.
• Static Strength
  • Lifting, pushing, pulling, or carrying.
• Oral Expression
  • Communicating by speaking.
• Speech Recognition
  • Recognizing spoken words.
• Dynamic Strength
  • Exercising for a long time without your muscles getting tired.
• Oral Comprehension
  • Listening and understanding what people say.
• Problem Sensitivity
  • Noticing when problems happen.
• Hearing Sensitivity
  • Telling the difference between sounds.
• Information Ordering
  • Ordering or arranging things.
• Visual Color Discrimination
  • Noticing the difference between colors, including shades and brightness.
• Night Vision
  • Seeing at night or under low light.
• Extent Flexibility
  • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
• Peripheral Vision
  • Seeing something to your side when your are looking ahead.
• Fluency of Ideas
  • Coming up with lots of ideas.
• Control Precision
  • Quickly changing the controls of a machine, car, truck or boat.
• Response Orientation
  • Quickly deciding if you should move your hand, foot, or other body part.
• Rate Control
  • Changing when and how fast you move based on how something else is moving.
• Reaction Time
  • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
• Originality
  • Creating new and original ideas.
• Written Expression
  • Communicating by writing.
• Perceptual Speed
  • Quickly comparing groups of letters, numbers, pictures, or other things.
• Mathematical Reasoning
  • Choosing the right type of math to solve a problem.
• Speech Clarity
  • Speaking clearly.
• Stamina
  • Exercising for a long time without getting out of breath.
• Arm-Hand Steadiness
  • Keeping your arm or hand steady.
• Memorization
  • Remembering words, numbers, pictures, or steps.
• Wrist-Finger Speed
  • Making fast, simple, repeated movements of your fingers, hands, and wrists.
• Speed of Limb Movement
  • Quickly moving your arms and legs.
• Manual Dexterity
  • Holding or moving items with your hands.
• Finger Dexterity
  • Putting together small parts with your fingers.
• Auditory Attention
  • Paying attention to one sound while there are other distracting sounds.
• Selective Attention
  • Paying attention to something without being distracted.
• Time Sharing
  • Doing two or more things at the same time.
• Trunk Strength
  • Using your lower back and stomach.
• Inductive Reasoning
  • Making general rules or coming up with answers from lots of detailed information.
• Gross Body Coordination
  • Moving your arms, legs, and mid-section together while your whole body is moving.
• Spatial Orientation
  • Knowing where things are around you.
• Sound Localization
  • Noticing the direction that a sound came from.
• Speed of Closure
  • Quickly knowing what you are looking at.
• Dynamic Flexibility
  • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
• Gross Body Equilibrium
  • Keeping your balance or staying upright.
• Glare Sensitivity
  • Seeing something even if there is a glare or very bright light.
• Depth Perception
  • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
• Deductive Reasoning
  • Using rules to solve problems.
• Near Vision
  • Seeing details up close.

Knowledge

• Food Production
  • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
• Computers and Electronics
  • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Communications and Media
  • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
• Administration and Management
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Personnel and Human Resources
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Engineering and Technology
  • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
• Public Safety and Security
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Sales and Marketing
  • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Psychology
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Biology
  • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
• English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Foreign Language
  • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
• Production and Processing
  • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Law and Government
  • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Therapy and Counseling
  • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
• Education and Training
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Mathematics
  • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Medicine and Dentistry
  • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
• Transportation
  • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
• Building and Construction
  • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
• Administrative
  • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Mechanical
  • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Philosophy and Theology
  • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
• Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Chemistry
  • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
• Economics and Accounting
  • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
• Sociology and Anthropology
  • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
• Physics
  • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
• Fine Arts
  • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
• Design
  • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
• Telecommunications
  • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
• Geography
  • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
• History and Archeology
  • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

Education

Education

High school diploma or equivalent

Work Experience

Less than 5 years work experience

Training

1 to 12 months on-the-job training

Education and Training Opportunities

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Education and Training Opportunities

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Pay

Washington Annual Salary

46220/yr

Washington Hourly Wage

22.22/hr

Washington Employment Trends

Currently Employed

620

Yearly Projected Openings

100

Personality

Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:

• Integrity
• Cooperation
• Attention to Detail
• Stress Tolerance
• Dependability
• Self Control

Tools

• Alarm systems
• Closed circuit television CCTV system
• Digital camcorders or video cameras
• Digital cameras
• Digital video recorders
• Golf carts
• Handcuffs
• Handguns
• Laser printers
• Notebook computers
• Personal computers
• Poker or slot machines
• Security cameras
• Security metal detector
• Special purpose telephones
• Tablet computers
• Two way radios
• Video cassette players or recorders

Technology

• Data base user interface and query software
• Electronic mail software
• Graphics or photo imaging software
• Office suite software
• Presentation software
• Spreadsheet software
• Word processing software