First-Line Supervisors of Security Workers

• Summary

• Details

Work Activities

• Write reports documenting observations made while on patrol.
• Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.
• Recruit, interview, and hire security personnel.
• Screen individuals and belongings to prevent passage of prohibited materials using walkthrough detectors, wands, or bag searches.
• Log items distributed to persons, such as keys and key cards.
• Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering.
• Develop and document security procedures, policies, or standards.
• Monitor closed-circuit television cameras.
• Apprehend or evict trespassers, rule violators, or other security threats from the premises.
• Develop and document security procedures, policies, or standards.
• Write and present department budgets to upper management or other stakeholders.
• Write and present department budgets to upper management or other stakeholders.
• Assign security personnel to posts or patrols.
• Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
• Secure entrances and exits by locking doors and gates.
• Train security personnel on protective procedures, first aid, fire safety, and other duties.
• Write and present department budgets to upper management or other stakeholders.
• Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
• Assign security personnel to posts or patrols.
• Monitor closed-circuit television cameras.
• Log items distributed to persons, such as keys and key cards.
• Develop and document security procedures, policies, or standards.
• Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons.
• Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
• Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
• Apprehend or evict trespassers, rule violators, or other security threats from the premises.
• Train security personnel on protective procedures, first aid, fire safety, and other duties.
• Schedule training or drills for emergencies, such as fires, bombs, and other threats.
• Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering.
• Monitor and authorize entry of employees, visitors, or other persons.
• Monitor and authorize entry of employees, visitors, or other persons.
• Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.
• Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.
• Recruit, interview, and hire security personnel.
• Screen individuals and belongings to prevent passage of prohibited materials using walkthrough detectors, wands, or bag searches.
• Recruit, interview, and hire security personnel.
• Train security personnel on protective procedures, first aid, fire safety, and other duties.
• Explain company policies and procedures to staff using oral or written communication.
• Order materials or supplies, such as keys, uniforms, and badges.

Skills

• Troubleshooting
  • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
• Operations Analysis
  • Figuring out what a product or service needs to be able to do.
• Equipment Maintenance
  • Planning and doing the basic maintenance on equipment.
• Equipment Selection
  • Deciding what kind of tools and equipment are needed to do a job.
• Instructing
  • Teaching people how to do something.
• Complex Problem Solving
  • Noticing a problem and figuring out the best way to solve it.
• Programming
  • Writing computer programs.
• Learning Strategies
  • Using the best training or teaching strategies for learning new things.
• Systems Analysis
  • Figuring out how a system should work and how changes in the future will affect it.
• Writing
  • Writing things for co-workers or customers.
• Monitoring
  • Keeping track of how well people and/or groups are doing in order to make improvements.
• Operation and Control
  • Using equipment or systems.
• Time Management
  • Managing your time and the time of other people.
• Active Learning
  • Figuring out how to use new ideas or things.
• Service Orientation
  • Looking for ways to help people.
• Judgment and Decision Making
  • Thinking about the pros and cons of different options and picking the best one.
• Negotiation
  • Bringing people together to solve differences.
• Installation
  • Installing equipment, machines, wiring, or computer programs.
• Management of Personnel Resources
  • Selecting and managing the best workers for a job.
• Coordination
  • Changing what is done based on other people's actions.
• Technology Design
  • Making equipment and technology useful for customers.
• Persuasion
  • Talking people into changing their minds or their behavior.
• Management of Material Resources
  • Managing equipment and materials.
• Active Listening
  • Listening to others, not interrupting, and asking good questions.
• Operations Monitoring
  • Watching gauges, dials, or display screens to make sure a machine is working.
• Systems Evaluation
  • Measuring how well a system is working and how to improve it.
• Reading Comprehension
  • Reading work-related information.
• Critical Thinking
  • Thinking about the pros and cons of different ways to solve a problem.
• Quality Control Analysis
  • Testing how well a product or service works.
• Speaking
  • Talking to others.
• Social Perceptiveness
  • Understanding people's reactions.
• Mathematics
  • Using math to solve problems.
• Management of Financial Resources
  • Making spending decisions and keeping track of what is spent.
• Science
  • Using scientific rules and strategies to solve problems.
• Repairing
  • Repairing machines or systems using the right tools.

Abilities

• Peripheral Vision
  • Seeing something to your side when your are looking ahead.
• Sound Localization
  • Noticing the direction that a sound came from.
• Spatial Orientation
  • Knowing where things are around you.
• Visualization
  • Imagining how something will look after it is moved around or changed.
• Speed of Limb Movement
  • Quickly moving your arms and legs.
• Gross Body Coordination
  • Moving your arms, legs, and mid-section together while your whole body is moving.
• Far Vision
  • Seeing details that are far away.
• Glare Sensitivity
  • Seeing something even if there is a glare or very bright light.
• Visual Color Discrimination
  • Noticing the difference between colors, including shades and brightness.
• Dynamic Strength
  • Exercising for a long time without your muscles getting tired.
• Auditory Attention
  • Paying attention to one sound while there are other distracting sounds.
• Control Precision
  • Quickly changing the controls of a machine, car, truck or boat.
• Oral Comprehension
  • Listening and understanding what people say.
• Written Comprehension
  • Reading and understanding what is written.
• Fluency of Ideas
  • Coming up with lots of ideas.
• Flexibility of Closure
  • Seeing hidden patterns.
• Time Sharing
  • Doing two or more things at the same time.
• Perceptual Speed
  • Quickly comparing groups of letters, numbers, pictures, or other things.
• Arm-Hand Steadiness
  • Keeping your arm or hand steady.
• Response Orientation
  • Quickly deciding if you should move your hand, foot, or other body part.
• Static Strength
  • Lifting, pushing, pulling, or carrying.
• Extent Flexibility
  • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
• Gross Body Equilibrium
  • Keeping your balance or staying upright.
• Wrist-Finger Speed
  • Making fast, simple, repeated movements of your fingers, hands, and wrists.
• Trunk Strength
  • Using your lower back and stomach.
• Originality
  • Creating new and original ideas.
• Problem Sensitivity
  • Noticing when problems happen.
• Deductive Reasoning
  • Using rules to solve problems.
• Inductive Reasoning
  • Making general rules or coming up with answers from lots of detailed information.
• Category Flexibility
  • Grouping things in different ways.
• Multilimb Coordination
  • Using your arms and/or legs together while sitting, standing, or lying down.
• Stamina
  • Exercising for a long time without getting out of breath.
• Near Vision
  • Seeing details up close.
• Depth Perception
  • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
• Rate Control
  • Changing when and how fast you move based on how something else is moving.
• Reaction Time
  • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
• Night Vision
  • Seeing at night or under low light.
• Speed of Closure
  • Quickly knowing what you are looking at.
• Number Facility
  • Adding, subtracting, multiplying, or dividing.
• Memorization
  • Remembering words, numbers, pictures, or steps.
• Finger Dexterity
  • Putting together small parts with your fingers.
• Dynamic Flexibility
  • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
• Speech Clarity
  • Speaking clearly.
• Explosive Strength
  • Jumping, sprinting, or throwing something.
• Hearing Sensitivity
  • Telling the difference between sounds.
• Oral Expression
  • Communicating by speaking.
• Manual Dexterity
  • Holding or moving items with your hands.
• Speech Recognition
  • Recognizing spoken words.
• Written Expression
  • Communicating by writing.
• Selective Attention
  • Paying attention to something without being distracted.
• Information Ordering
  • Ordering or arranging things.
• Mathematical Reasoning
  • Choosing the right type of math to solve a problem.

Knowledge

• Sales and Marketing
  • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Geography
  • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
• Production and Processing
  • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Philosophy and Theology
  • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
• Telecommunications
  • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
• Sociology and Anthropology
  • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
• Psychology
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Transportation
  • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
• History and Archeology
  • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
• Economics and Accounting
  • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
• Chemistry
  • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
• Mathematics
  • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Medicine and Dentistry
  • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
• Education and Training
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Foreign Language
  • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
• Fine Arts
  • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
• Public Safety and Security
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Communications and Media
  • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
• Law and Government
  • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Food Production
  • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
• English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
• Personnel and Human Resources
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Therapy and Counseling
  • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
• Administrative
  • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Engineering and Technology
  • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
• Design
  • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
• Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Mechanical
  • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Computers and Electronics
  • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Building and Construction
  • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
• Physics
  • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
• Administration and Management
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Biology
  • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

Education

Education

High school diploma or equivalent

Work Experience

Less than 5 years work experience

Training

No on-the-job training

Education and Training Opportunities

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Education and Training Opportunities

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Pay

Washington Annual Salary

66310/yr

Washington Hourly Wage

31.88/hr

Washington Employment Trends

Currently Employed

73,800

Yearly Projected Openings

7000

Personality

Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:

• Leadership Orientation
• Stress Tolerance
• Self-Control
• Cautiousness
• Integrity
• Attention to Detail

Tools

Technology

• Calendar and scheduling software
• Data base user interface and query software
• Electronic mail software
• Enterprise resource planning ERP software
• Office suite software
• Presentation software
• Spreadsheet software
• Time accounting software
• Word processing software