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First-Line Supervisors of Correctional Officers

Directly supervise and coordinate activities of correctional officers and jailers.
  • Summary

  • Details

  • Work Activities

    • Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
    • Rate behavior of inmates, promoting acceptable attitudes and behaviors to those with low ratings.
    • Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
    • Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
    • Carry injured offenders or employees to safety and provide emergency first aid when necessary.
    • Conduct evaluations of employees' performance.
    • Conduct roll calls of correctional officers.
    • Develop work or security procedures.
    • Carry injured offenders or employees to safety and provide emergency first aid when necessary.
    • Supervise or perform searches of inmates or their quarters to locate contraband items.
    • Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations.
    • Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.
    • Supervise activities, such as searches, shakedowns, riot control, or institutional tours.
    • Review offender information to identify issues that require special attention.
    • Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
    • Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
    • Resolve problems between inmates.
    • Supervise or perform searches of inmates or their quarters to locate contraband items.
    • Take, receive, or check periodic inmate counts.
    • Respond to emergencies, such as escapes.
    • Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.
    • Instruct employees or provide on-the-job training.
    • Convey correctional officers' or inmates' complaints to superiors.
    • Set up employee work schedules.
    • Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
    • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
    • Examine incoming or outgoing mail to ensure conformance with regulations.

    Skills

    • Service Orientation
      • Looking for ways to help people.
    • Complex Problem Solving
      • Noticing a problem and figuring out the best way to solve it.
    • Technology Design
      • Making equipment and technology useful for customers.
    • Operation and Control
      • Using equipment or systems.
    • Management of Material Resources
      • Managing equipment and materials.
    • Management of Financial Resources
      • Making spending decisions and keeping track of what is spent.
    • Speaking
      • Talking to others.
    • Active Learning
      • Figuring out how to use new ideas or things.
    • Programming
      • Writing computer programs.
    • Social Perceptiveness
      • Understanding people's reactions.
    • Installation
      • Installing equipment, machines, wiring, or computer programs.
    • Operations Analysis
      • Figuring out what a product or service needs to be able to do.
    • Learning Strategies
      • Using the best training or teaching strategies for learning new things.
    • Negotiation
      • Bringing people together to solve differences.
    • Instructing
      • Teaching people how to do something.
    • Science
      • Using scientific rules and strategies to solve problems.
    • Judgment and Decision Making
      • Thinking about the pros and cons of different options and picking the best one.
    • Troubleshooting
      • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
    • Equipment Maintenance
      • Planning and doing the basic maintenance on equipment.
    • Critical Thinking
      • Thinking about the pros and cons of different ways to solve a problem.
    • Coordination
      • Changing what is done based on other people's actions.
    • Equipment Selection
      • Deciding what kind of tools and equipment are needed to do a job.
    • Reading Comprehension
      • Reading work-related information.
    • Management of Personnel Resources
      • Selecting and managing the best workers for a job.
    • Active Listening
      • Listening to others, not interrupting, and asking good questions.
    • Operations Monitoring
      • Watching gauges, dials, or display screens to make sure a machine is working.
    • Persuasion
      • Talking people into changing their minds or their behavior.
    • Repairing
      • Repairing machines or systems using the right tools.
    • Quality Control Analysis
      • Testing how well a product or service works.
    • Systems Evaluation
      • Measuring how well a system is working and how to improve it.
    • Mathematics
      • Using math to solve problems.
    • Monitoring
      • Keeping track of how well people and/or groups are doing in order to make improvements.
    • Systems Analysis
      • Figuring out how a system should work and how changes in the future will affect it.
    • Time Management
      • Managing your time and the time of other people.
    • Writing
      • Writing things for co-workers or customers.

    Abilities

    • Night Vision
      • Seeing at night or under low light.
    • Deductive Reasoning
      • Using rules to solve problems.
    • Visualization
      • Imagining how something will look after it is moved around or changed.
    • Response Orientation
      • Quickly deciding if you should move your hand, foot, or other body part.
    • Speed of Limb Movement
      • Quickly moving your arms and legs.
    • Stamina
      • Exercising for a long time without getting out of breath.
    • Explosive Strength
      • Jumping, sprinting, or throwing something.
    • Time Sharing
      • Doing two or more things at the same time.
    • Finger Dexterity
      • Putting together small parts with your fingers.
    • Static Strength
      • Lifting, pushing, pulling, or carrying.
    • Peripheral Vision
      • Seeing something to your side when your are looking ahead.
    • Sound Localization
      • Noticing the direction that a sound came from.
    • Problem Sensitivity
      • Noticing when problems happen.
    • Perceptual Speed
      • Quickly comparing groups of letters, numbers, pictures, or other things.
    • Oral Comprehension
      • Listening and understanding what people say.
    • Hearing Sensitivity
      • Telling the difference between sounds.
    • Auditory Attention
      • Paying attention to one sound while there are other distracting sounds.
    • Far Vision
      • Seeing details that are far away.
    • Number Facility
      • Adding, subtracting, multiplying, or dividing.
    • Memorization
      • Remembering words, numbers, pictures, or steps.
    • Category Flexibility
      • Grouping things in different ways.
    • Selective Attention
      • Paying attention to something without being distracted.
    • Trunk Strength
      • Using your lower back and stomach.
    • Wrist-Finger Speed
      • Making fast, simple, repeated movements of your fingers, hands, and wrists.
    • Dynamic Flexibility
      • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
    • Written Comprehension
      • Reading and understanding what is written.
    • Depth Perception
      • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
    • Speed of Closure
      • Quickly knowing what you are looking at.
    • Reaction Time
      • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
    • Extent Flexibility
      • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
    • Multilimb Coordination
      • Using your arms and/or legs together while sitting, standing, or lying down.
    • Dynamic Strength
      • Exercising for a long time without your muscles getting tired.
    • Control Precision
      • Quickly changing the controls of a machine, car, truck or boat.
    • Gross Body Equilibrium
      • Keeping your balance or staying upright.
    • Oral Expression
      • Communicating by speaking.
    • Inductive Reasoning
      • Making general rules or coming up with answers from lots of detailed information.
    • Information Ordering
      • Ordering or arranging things.
    • Near Vision
      • Seeing details up close.
    • Glare Sensitivity
      • Seeing something even if there is a glare or very bright light.
    • Speech Recognition
      • Recognizing spoken words.
    • Mathematical Reasoning
      • Choosing the right type of math to solve a problem.
    • Speech Clarity
      • Speaking clearly.
    • Originality
      • Creating new and original ideas.
    • Visual Color Discrimination
      • Noticing the difference between colors, including shades and brightness.
    • Spatial Orientation
      • Knowing where things are around you.
    • Manual Dexterity
      • Holding or moving items with your hands.
    • Rate Control
      • Changing when and how fast you move based on how something else is moving.
    • Gross Body Coordination
      • Moving your arms, legs, and mid-section together while your whole body is moving.
    • Written Expression
      • Communicating by writing.
    • Fluency of Ideas
      • Coming up with lots of ideas.
    • Flexibility of Closure
      • Seeing hidden patterns.
    • Arm-Hand Steadiness
      • Keeping your arm or hand steady.

    Knowledge

    • Public Safety and Security
      • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
    • Design
      • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
    • Personnel and Human Resources
      • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    • Engineering and Technology
      • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
    • Transportation
      • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
    • Administrative
      • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    • Communications and Media
      • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
    • Mechanical
      • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
    • Geography
      • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
    • Mathematics
      • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
    • Therapy and Counseling
      • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
    • Foreign Language
      • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
    • Fine Arts
      • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
    • Customer and Personal Service
      • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Sales and Marketing
      • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Economics and Accounting
      • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
    • Psychology
      • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
    • Medicine and Dentistry
      • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
    • English Language
      • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
    • Telecommunications
      • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
    • Law and Government
      • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
    • Biology
      • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
    • Building and Construction
      • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
    • Sociology and Anthropology
      • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
    • Production and Processing
      • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
    • Education and Training
      • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
    • Administration and Management
      • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Philosophy and Theology
      • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
    • History and Archeology
      • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
    • Computers and Electronics
      • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    • Chemistry
      • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
    • Food Production
      • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
    • Physics
      • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

    Education

    Education
    High school diploma or equivalent
    Work Experience
    Less than 5 years work experience
    Training
    No on-the-job training

    Pay

    Washington Annual Salary
    94070/yr
    Washington Hourly Wage
    45.23/hr

    Washington Employment Trends

    Currently Employed
    1,220
    Yearly Projected Openings
    120

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:
    • Self-Confidence
    • Leadership Orientation
    • Perseverance
    • Stress Tolerance
    • Self-Control
    • Cautiousness

    Tools

    • Anti cut gloves
    • Automobiles or cars
    • Body armour
    • Closed circuit television CCTV system
    • Desktop computers
    • Fire alarm systems
    • Fire blankets
    • Fire extinguishers
    • Flashlight
    • Gas masks
    • Handcuffs
    • Handguns
    • Minivans or vans
    • Notebook computers
    • Personal computers
    • Personal digital assistant PDAs or organizers
    • Radio frequency identification devices
    • Respiration air supplying self contained breathing apparatus or accessories
    • Riot batons
    • Riot helmets
    • Riot shields
    • Safety vests
    • Security cameras
    • Security metal detector
    • Security or access control systems
    • Special purpose telephones
    • Tablet computers
    • Torso and belt restraints
    • Two way radios
    • Utility knives

    Technology

    • Data base user interface and query software
    • Electronic mail software
    • Office suite software
    • Presentation software
    • Spreadsheet software
    • Word processing software