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Arbitrators, Mediators, and Conciliators

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

Related: Administrative Law Judges, Adjudicators, & Hearing Officers Judges, Magistrate Judges, & Magistrates Judicial Law Clerks Labor Relations Specialists Lawyers

Industries: Professional, Science, & Technical Government

Summary
Details

Apply relevant laws, regulations, policies, or precedents to reach conclusions.
Recommend acceptance or rejection of compromise settlement offers.
Apply relevant laws, regulations, policies, or precedents to reach conclusions.
Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.
Authorize payment of valid claims.
Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
Conduct hearings to obtain information or evidence relative to disposition of claims.
Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
Participate in court proceedings.
Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.
Prepare settlement agreements for disputants to sign.
Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
Research laws, regulations, policies, or precedent decisions to prepare for hearings.
Set up appointments for parties to meet for mediation.
Research laws, regulations, policies, or precedent decisions to prepare for hearings.
Issue subpoenas or administer oaths to prepare for formal hearings.
Organize or deliver public presentations about mediation to organizations, such as community agencies or schools.
Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.
Interview claimants, agents, or witnesses to obtain information about disputed issues.
Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.
Issue subpoenas or administer oaths to prepare for formal hearings.
Rule on exceptions, motions, or admissibility of evidence.
Prepare written opinions or decisions regarding cases.

Reading Comprehension
- Reading work-related information.
Coordination
- Changing what is done based on other people's actions.
Repairing
- Repairing machines or systems using the right tools.
Service Orientation
- Looking for ways to help people.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Speaking
- Talking to others.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Active Learning
- Figuring out how to use new ideas or things.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.
Quality Control Analysis
- Testing how well a product or service works.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Programming
- Writing computer programs.
Time Management
- Managing your time and the time of other people.
Technology Design
- Making equipment and technology useful for customers.
Operation and Control
- Using equipment or systems.
Writing
- Writing things for co-workers or customers.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Instructing
- Teaching people how to do something.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Social Perceptiveness
- Understanding people's reactions.
Mathematics
- Using math to solve problems.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Science
- Using scientific rules and strategies to solve problems.
Installation
- Installing equipment, machines, wiring, or computer programs.
Systems Evaluation
- Measuring how well a system is working and how to improve it.
Negotiation
- Bringing people together to solve differences.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Management of Material Resources
- Managing equipment and materials.
Persuasion
- Talking people into changing their minds or their behavior.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Management of Financial Resources
- Making spending decisions and keeping track of what is spent.

Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Far Vision
- Seeing details that are far away.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Time Sharing
- Doing two or more things at the same time.
Information Ordering
- Ordering or arranging things.
Problem Sensitivity
- Noticing when problems happen.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Category Flexibility
- Grouping things in different ways.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Manual Dexterity
- Holding or moving items with your hands.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Written Comprehension
- Reading and understanding what is written.
Written Expression
- Communicating by writing.
Night Vision
- Seeing at night or under low light.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Spatial Orientation
- Knowing where things are around you.
Oral Expression
- Communicating by speaking.
Visualization
- Imagining how something will look after it is moved around or changed.
Speed of Closure
- Quickly knowing what you are looking at.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Originality
- Creating new and original ideas.
Sound Localization
- Noticing the direction that a sound came from.
Speech Clarity
- Speaking clearly.
Selective Attention
- Paying attention to something without being distracted.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Flexibility of Closure
- Seeing hidden patterns.
Deductive Reasoning
- Using rules to solve problems.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Stamina
- Exercising for a long time without getting out of breath.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.
Oral Comprehension
- Listening and understanding what people say.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Speech Recognition
- Recognizing spoken words.
Memorization
- Remembering words, numbers, pictures, or steps.
Trunk Strength
- Using your lower back and stomach.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Finger Dexterity
- Putting together small parts with your fingers.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Fluency of Ideas
- Coming up with lots of ideas.
Hearing Sensitivity
- Telling the difference between sounds.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Speed of Limb Movement
- Quickly moving your arms and legs.
Static Strength
- Lifting, pushing, pulling, or carrying.
Explosive Strength
- Jumping, sprinting, or throwing something.
Near Vision
- Seeing details up close.
Gross Body Equilibrium
- Keeping your balance or staying upright.

Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Education

Bachelor's degree

Work Experience

Less than 5 years work experience

Training

1 to 12 months on-the-job training

Education and Training Opportunities

U.S. Annual Salary

67710/yr

U.S. Hourly Wage

32.55/hr

Currently Employed

280

Yearly Projected Openings

Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:

Integrity
Independence
Analytical Thinking
Dependability
Attention to Detail
Self Control

Desktop computers
Laser fax machine
Notebook computers
Personal computers
Photocopiers
Scanners
Special purpose telephones

Calendar and scheduling software
Customer relationship management CRM software
Data base user interface and query software
Document management software
Electronic mail software
Enterprise resource planning ERP software
Internet browser software
Office suite software
Presentation software
Spreadsheet software
Word processing software

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Arbitrators, Mediators, and Conciliators

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