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Social and Human Service Assistants

Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.
  • Summary

  • Details

  • Work Activities

    • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
    • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
    • Observe and discuss meal preparation and suggest alternate methods of food preparation.
    • Assist clients with preparation of forms, such as tax or rent forms.
    • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
    • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
    • Submit reports and review reports or problems with superior.
    • Develop and implement behavioral management and care plans for clients.
    • Observe and discuss meal preparation and suggest alternate methods of food preparation.
    • Keep records or prepare reports for owner or management concerning visits with clients.
    • Consult with supervisor concerning programs for individual families.
    • Demonstrate use and care of equipment for tenant use.
    • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
    • Assist in locating housing for displaced individuals.
    • Transport and accompany clients to shopping areas or to appointments, using automobile.
    • Observe clients' food selections and recommend alternate economical and nutritional food choices.
    • Keep records or prepare reports for owner or management concerning visits with clients.
    • Assist in planning food budgets, using charts or sample budgets.
    • Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.
    • Inform tenants of facilities, such as laundries or playgrounds.
    • Provide information or refer individuals to public or private agencies or community services for assistance.
    • Observe clients' food selections and recommend alternate economical and nutritional food choices.
    • Provide information or refer individuals to public or private agencies or community services for assistance.

    Skills

    • Systems Evaluation
      • Measuring how well a system is working and how to improve it.
    • Complex Problem Solving
      • Noticing a problem and figuring out the best way to solve it.
    • Management of Material Resources
      • Managing equipment and materials.
    • Service Orientation
      • Looking for ways to help people.
    • Coordination
      • Changing what is done based on other people's actions.
    • Critical Thinking
      • Thinking about the pros and cons of different ways to solve a problem.
    • Science
      • Using scientific rules and strategies to solve problems.
    • Management of Personnel Resources
      • Selecting and managing the best workers for a job.
    • Time Management
      • Managing your time and the time of other people.
    • Equipment Maintenance
      • Planning and doing the basic maintenance on equipment.
    • Management of Financial Resources
      • Making spending decisions and keeping track of what is spent.
    • Systems Analysis
      • Figuring out how a system should work and how changes in the future will affect it.
    • Social Perceptiveness
      • Understanding people's reactions.
    • Technology Design
      • Making equipment and technology useful for customers.
    • Active Learning
      • Figuring out how to use new ideas or things.
    • Persuasion
      • Talking people into changing their minds or their behavior.
    • Operations Monitoring
      • Watching gauges, dials, or display screens to make sure a machine is working.
    • Operations Analysis
      • Figuring out what a product or service needs to be able to do.
    • Programming
      • Writing computer programs.
    • Negotiation
      • Bringing people together to solve differences.
    • Monitoring
      • Keeping track of how well people and/or groups are doing in order to make improvements.
    • Active Listening
      • Listening to others, not interrupting, and asking good questions.
    • Writing
      • Writing things for co-workers or customers.
    • Mathematics
      • Using math to solve problems.
    • Operation and Control
      • Using equipment or systems.
    • Installation
      • Installing equipment, machines, wiring, or computer programs.
    • Equipment Selection
      • Deciding what kind of tools and equipment are needed to do a job.
    • Judgment and Decision Making
      • Thinking about the pros and cons of different options and picking the best one.
    • Repairing
      • Repairing machines or systems using the right tools.
    • Troubleshooting
      • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
    • Reading Comprehension
      • Reading work-related information.
    • Learning Strategies
      • Using the best training or teaching strategies for learning new things.
    • Instructing
      • Teaching people how to do something.
    • Speaking
      • Talking to others.
    • Quality Control Analysis
      • Testing how well a product or service works.

    Abilities

    • Number Facility
      • Adding, subtracting, multiplying, or dividing.
    • Oral Comprehension
      • Listening and understanding what people say.
    • Depth Perception
      • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
    • Extent Flexibility
      • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
    • Speech Recognition
      • Recognizing spoken words.
    • Deductive Reasoning
      • Using rules to solve problems.
    • Problem Sensitivity
      • Noticing when problems happen.
    • Fluency of Ideas
      • Coming up with lots of ideas.
    • Visualization
      • Imagining how something will look after it is moved around or changed.
    • Flexibility of Closure
      • Seeing hidden patterns.
    • Gross Body Coordination
      • Moving your arms, legs, and mid-section together while your whole body is moving.
    • Manual Dexterity
      • Holding or moving items with your hands.
    • Time Sharing
      • Doing two or more things at the same time.
    • Inductive Reasoning
      • Making general rules or coming up with answers from lots of detailed information.
    • Information Ordering
      • Ordering or arranging things.
    • Mathematical Reasoning
      • Choosing the right type of math to solve a problem.
    • Speed of Limb Movement
      • Quickly moving your arms and legs.
    • Trunk Strength
      • Using your lower back and stomach.
    • Gross Body Equilibrium
      • Keeping your balance or staying upright.
    • Night Vision
      • Seeing at night or under low light.
    • Visual Color Discrimination
      • Noticing the difference between colors, including shades and brightness.
    • Arm-Hand Steadiness
      • Keeping your arm or hand steady.
    • Finger Dexterity
      • Putting together small parts with your fingers.
    • Selective Attention
      • Paying attention to something without being distracted.
    • Speech Clarity
      • Speaking clearly.
    • Sound Localization
      • Noticing the direction that a sound came from.
    • Dynamic Flexibility
      • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
    • Peripheral Vision
      • Seeing something to your side when your are looking ahead.
    • Stamina
      • Exercising for a long time without getting out of breath.
    • Speed of Closure
      • Quickly knowing what you are looking at.
    • Written Comprehension
      • Reading and understanding what is written.
    • Far Vision
      • Seeing details that are far away.
    • Reaction Time
      • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
    • Wrist-Finger Speed
      • Making fast, simple, repeated movements of your fingers, hands, and wrists.
    • Explosive Strength
      • Jumping, sprinting, or throwing something.
    • Near Vision
      • Seeing details up close.
    • Dynamic Strength
      • Exercising for a long time without your muscles getting tired.
    • Response Orientation
      • Quickly deciding if you should move your hand, foot, or other body part.
    • Written Expression
      • Communicating by writing.
    • Auditory Attention
      • Paying attention to one sound while there are other distracting sounds.
    • Rate Control
      • Changing when and how fast you move based on how something else is moving.
    • Spatial Orientation
      • Knowing where things are around you.
    • Category Flexibility
      • Grouping things in different ways.
    • Glare Sensitivity
      • Seeing something even if there is a glare or very bright light.
    • Static Strength
      • Lifting, pushing, pulling, or carrying.
    • Oral Expression
      • Communicating by speaking.
    • Control Precision
      • Quickly changing the controls of a machine, car, truck or boat.
    • Perceptual Speed
      • Quickly comparing groups of letters, numbers, pictures, or other things.
    • Memorization
      • Remembering words, numbers, pictures, or steps.
    • Originality
      • Creating new and original ideas.
    • Multilimb Coordination
      • Using your arms and/or legs together while sitting, standing, or lying down.
    • Hearing Sensitivity
      • Telling the difference between sounds.

    Knowledge

    • Philosophy and Theology
      • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
    • Education and Training
      • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
    • Chemistry
      • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
    • Geography
      • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
    • Physics
      • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
    • Building and Construction
      • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
    • Engineering and Technology
      • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
    • Fine Arts
      • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
    • Sociology and Anthropology
      • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
    • Law and Government
      • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
    • Foreign Language
      • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
    • Computers and Electronics
      • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    • Communications and Media
      • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
    • Therapy and Counseling
      • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
    • Biology
      • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
    • Design
      • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
    • Transportation
      • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
    • Mathematics
      • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
    • Sales and Marketing
      • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Administrative
      • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    • Telecommunications
      • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
    • Administration and Management
      • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Production and Processing
      • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
    • Medicine and Dentistry
      • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
    • Psychology
      • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
    • History and Archeology
      • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
    • Mechanical
      • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
    • Economics and Accounting
      • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
    • Personnel and Human Resources
      • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    • Customer and Personal Service
      • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Public Safety and Security
      • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
    • English Language
      • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
    • Food Production
      • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

    Education

    Education
    High school diploma or equivalent
    Work Experience
    No work experience
    Training
    Less than 1 month on-the-job training

    Pay

    Washington Annual Salary
    49940/yr
    Washington Hourly Wage
    24.01/hr

    Washington Employment Trends

    Currently Employed
    11,820
    Yearly Projected Openings
    1390

    Personality

    Social: People interested in this work like activities that include helping people, teaching, and talking. They do well at jobs that need:
    • Integrity
    • Dependability
    • Concern for Others
    • Cooperation
    • Stress Tolerance
    • Adaptability/Flexibility

    Tools

    • Automobiles or cars
    • Desktop calculator
    • Desktop computers
    • Laser fax machine
    • Laser printers
    • Notebook computers
    • Personal computers
    • Photocopiers
    • Special purpose telephones

    Technology

    • Data base user interface and query software
    • Electronic mail software
    • Internet browser software
    • Medical software
    • Office suite software
    • Presentation software
    • Spreadsheet software
    • Voice recognition software
    • Word processing software